Aged Care Star Ratings

Star Ratings is giving people confidence to choose aged care homes.

Transcript

00:00The way in which STAR Ratings for aged care homes have been created contains a

00:07high degree of integrity and you can rely on the assessment. What the STAR

00:15Ratings do is they provide a common basis for making that assessment and

00:18it's important because you need confidence. I think feedback is the best

00:22way from people that have actually been in there and what they say. They're

00:28honest in what they say and from their relatives as well.

00:33Being more proactive, looking at the options, the STAR Ratings, you can

00:38assess well what are the options, what are the quality level I want to aspire

00:41to for my loved one. So if they plan it in the future it's all ready for them.

00:48With the STAR Ratings you know the quality of care that this facility will

00:51deliver and it was you compare like with like and help you to make the best

00:55decision and just having this bit of clarity is really really powerful.