00:00The issue of scammers is too widespread and they are very brave to commit this crime.
00:08It has been proven by the Honourable Minister.
00:13I would like to highlight a few things.
00:15A complainant who was in Taman Bukit Indah in Pulai,
00:18his house was burned down, while he had never made the payment.
00:23An OCU in Pembatang in Pulai, for example,
00:26his bank account was scammed and he could not receive help from JKM anymore.
00:32An officer at a university in Johor,
00:35his bank account was opened without his permission.
00:40A complainant in Johor,
00:42complained that he was bribed by a woman,
00:45who offered him a loan,
00:48and was later admitted as a bank officer.
00:52This means that this is a very widespread issue.
00:55The question is, will the government re-examine the loan policy under the KPKT
01:01and how the government can address the issue of scams
01:06and also the manipulation in the bank administration.
01:12Honourable Minister.
01:15I admit that this is a very complicated issue and is faced by all countries in the world.
01:20We have a special authority in ASEAN to improve cooperation,
01:26monitor and recognize the best and most advanced steps
01:31to overcome fraud.
01:36For example, a case reported by the police,
01:40a mule account,
01:43a mule account by a drug trafficker,
01:45which is not known to be used,
01:46cost more than one billion ringgit.
01:49This means that there are many frauds.
01:51Indeed,
01:5419 billion ringgit has been deducted.
01:58This means that there is a success.
02:00Imagine if it was not deducted by the NSRC,
02:04with the cooperation of the PDRM,
02:07SKMM,
02:09the Bank and Telecommunications Company,
02:1319 billion ringgit would have been deducted.
02:18And 6 billion ringgit would have been deducted.
02:25I'm sorry, 6 million ringgit.
02:28Since the creation of the NSRC,
02:30140,434 calls have been received by the NSRC
02:35and 69,000 fraud cases.
02:40So, if this is taken, I admit,
02:42that's why the law was amended last October
02:46and further investigated by the SKMM.
02:48And related to the leasing of the KPKT,
02:53it is under the jurisdiction of the KSP,
02:57the Ministry of Finance.
03:00I invite Mr. Trab.
03:02Thank you, Mr. Speaker.
03:03Dear Minister,
03:05if a Malaysian citizen is scammed
03:08and lost money in the bank,
03:09they will report to the police
03:11and go to the bank
03:12and hope that the bank
03:14can recover the lost money.
03:17If you look at the United Kingdom,
03:19if an account holder is scammed,
03:22they have the right to get their money back
03:25from the bank
03:27within 5 days
03:29under the Mandatory Reimbursement Requirement
03:32starting October 7, 2024.
03:34This means that the bank will repay the loss.
03:38My question to you, Mr. Speaker,
03:41how prepared is the Malaysian community
03:45to go to the bank
03:47and give more responsibility to the bank
03:50to compensate the account holders
03:54who lost money due to the scam?
03:58Thank you, Mr. Speaker.
04:00If it is known that the bank is negligent,
04:05the bank will pay.
04:07For example, up until now,
04:09according to Section 413 KTJ,
04:12Rp 178,407 has already been repaid.
04:18This means that it is there.
04:19However, as far as the law in the UK is concerned,
04:27if it is known that the bank is negligent
04:31or the bank does not follow the rules,
04:34the bank must pay the loss.
04:36I agree that this principle is also used here.
04:40However, perhaps in the research conducted by the KSP,
04:47we will also study it
04:49so that it can be strengthened
04:51so that the bank is also responsible
04:53if it is found that it is not properly monitoring
04:58and ensuring the rules in place.
05:02Yes, I invite Mr. Sreyaman.
05:05Thank you, Mr. Speaker.
05:07Thank you, Mr. Speaker.
05:09Like Mr. YB Pulai,
05:11I also see the issue of fraud
05:14and this scam is getting more and more widespread.
05:16And we often see it on TV,
05:20in the news, and so on.
05:22For example, it involves a new teacher
05:26who just got a job,
05:28a private person, and so on.
05:32So, what is surprising, Mr. Speaker,
05:37is that the parties involved in this matter
05:39seem to know that the subject that will be dealt with
05:44is money,
05:48there is money,
05:49then there is money,
05:50and it is easy to be manipulated.
05:53So, my question is, Mr. Speaker,
05:55will the government consider
05:58creating a holistic and comprehensive special law
06:03like in Singapore,
06:05where they have protection for scam bills,
06:09which can prevent or protect the people
06:12from becoming victims of fraud?
06:14I would like to hear your explanation.
06:18Thank you, Mr. Sreyaman.
06:19As I said earlier,
06:21there is totalitarianism,
06:24and there is also discrimination against Asians.
06:27Part of it is due to the gullibility of the user
06:32who agrees to use the account,
06:36but part of it is because they don't know at all.
06:39So, what we know for sure is that
06:41if they are deceived
06:44because they are bribed by those who know,
06:50then that is different.
06:51But in the case that Mr. Sreyaman mentioned,
06:53it is true that there are many who are not at all informed.
06:59So, that is why the law must be tightened,
07:03and we hope that if it can be prepared,
07:05it will be put forward in the first session next year.
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