00:00As part of CitySAFE, NE1 has also expanded its safety team to include a full-time CCTV operative which, as you can see, covers a wide area of Newcastle.
00:09And they've also recruited a business crime officer who works alongside Northumbria Police and the businesses in the city.
00:15We caught up with Andy, NE1's Street Ranger Manager, to find out more about what their role looks like on a day-to-day basis.
00:23We are a team of ambassadors for the city centre.
00:26We are customer service representatives for the general public, all the stores.
00:31We help deal with low-level crime and antisocial behaviour.
00:34We also provide a lot of support to any business within the NE1 postcode.
00:38So that may be whether they are struggling with footfall, we can give them a hand with a little bit of promotion.
00:43And for our media team, we go into regular checks, make sure that the staff feel safe and comfortable at work.
00:49Any issues they have with their premises, we can give them a hand.
00:53Pretty much a nice customer service team for all the stores in the city centre.
00:57So the Street Rangers have been running for a number of years.
01:00We have been dealing with the sort of antisocial behaviour and crime side for the last four or five.
01:06We work quite closely with the police, so what we'll do is we'll deal with the situation.
01:11If we need assistance, we'll call it in to them, put regular reports in to them.
01:15Try and get things filtered through a lot faster than what it would take if businesses do it on their own.
01:20A big part of our role as Street Rangers is we work very closely with a new operation called City Safe.
01:25It's been running since the beginning of this year. It's members of the council, Northumbria Police and ourselves.
01:30We regularly feed intel in, regularly sort of report hot spots where antisocial behaviour is becoming a problem.
01:37Direct resources where necessary, so if it only takes a ranger, we'll send one of us.
01:41If we need a bit more support, we'll call it in, get a community support officer or a police officer down to give us a hand.
01:46So the main focus on City Safe is to ensure that businesses, the public, that Newcastle is a safe city.
01:53We do have our problems, same as any other city, but we work very proactively in trying to shift these issues along.
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