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Hospitality sector grapples with severe skills shortage on top of cost of living spending slump
ABC NEWS (Australia)
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1 year ago
Queensland hospitality businesses are preparing for their busiest time of year, and staffing challenges are making the task harder. The industry is calling on the federal government for more support to ensure its survival.
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00:00
As the thermostat climbs, so do tourist numbers.
00:06
To cope, this Gold Coast business is on the hunt for staff.
00:11
To try and take advantage of a great time of year when people are around, when they
00:15
want to spend money.
00:16
Across Australia, finding skilled workers in the sector is a challenge.
00:21
Beforehand, we might put out a job ad and we'd get 200 plus applicants and we might
00:25
get 10 to 20 in for interviews.
00:27
Now we'll put it out as vastly as we can and we might get two or three people reach
00:31
out, we might get one turn up for an interview.
00:33
Chefs, bakers and waiters are all on the latest skills priority list.
00:39
But the industry's peak body says the federal government could be doing more to attract
00:44
workers to the sector.
00:46
They can start investing in skills and by that I mean subsidies to apprentices and trainees
00:54
throughout the whole sector.
00:56
This will bring and encourage people back into the sector.
01:01
This beachside cafe has employed migrant workers to keep the doors open.
01:05
They're from Chile, they're from Brazil, I've got a guy that's from the Czech Republic.
01:11
The federal government's planned cap on international workers has the industry worried.
01:17
By shortening or constricting the labour force even further just adds to the skills shortage
01:23
that we have.
01:24
The international student sector makes up about 50% of the workforce in the tourism
01:29
and hospitality sector so they're bringing the people in that these businesses need to
01:35
offer those amazing experiences.
01:37
An industry on the rocks.
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