00:00Small business debt helpline, Anna speaking.
00:04Calls from distressed small business owners being chased for old tax debts have hit unprecedented
00:10levels.
00:11Many people are crying.
00:12They don't know what to do.
00:15After giving people leeway during the pandemic, the ATO is taking stronger action to recoup
00:20$34 billion worth of debt it says is owed by small businesses.
00:25In some cases, the money is taken from a person's bank account or directly from their
00:30employer through what's known as a garnishee notice.
00:33It's also slapping tens of thousands of current and former company directors with director
00:38penalty notices, making them liable for unpaid tax and super, with just three weeks to pay
00:45up.
00:46If people do decide to liquidate, then they're in a situation where they've lost their business,
00:49perhaps they're putting employees out of work.
00:53Director Jarvis Archer says this stronger action has pushed the rate of insolvencies
00:57to levels not seen since the global financial crisis.
01:00He says sometimes director penalty notices don't even reach the person they're intended
01:05for.
01:06It's easy to miss a letter if it goes to an address, particularly if they no longer live
01:09at that address.
01:10Counsellors are calling for the ATO to waive debts for people who were made company directors
01:15without their knowledge.
01:17For example, their abusive ex-partner has made them a director.
01:20For the first time they find out that they're a director of this company for which they're
01:23going to be personally liable is when they receive that letter.
01:27The ATO says that in certain circumstances directors may have a valid defence that would
01:32remove their debt or reduce some of the interest charges, but it maintains that firmer action
01:37is needed so that small businesses doing the wrong thing don't get an unfair competitive
01:42advantage.
01:44Having gone from being so lenient to so quickly having a firmer approach, especially in a
01:49time when there is a cost of living crisis, I think it's too soon.
01:53For now, more businesses are expected to go under as the Tax Office continues calling
01:58in debts.
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