Presentation__Call_Centre_Customer_Service_Helpdesk training

Name: Presentation__Call_Centre_Customer_Service_Helpdesk training
Uploaded: 2015-05-06T15:54:31+00:00
Duration: 8 min 11 s
Channel: Shahrukh Moghal
Description: Learn how I conduct a call centre training campaign through accountability and impact. Each call centre training campaign includes pre and post training assessment - a tool to assess training effectiveness.

Shahrukh Moghal

Learn how I conduct a call centre training campaign through accountability and impact. Each call centre training campaign includes pre and post training assessment - a tool to assess  training effectiveness.

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