Oasis Energy complaints: https://www.oasisenergy.com/complaints | complaints@oasisenergy.com | 800-324-3046
When you’ve serviced hundreds of thousands of customers eventually complaints and customer service issues are bound to pop up. That’s reality. Just because it’s inevitable doesn’t mean we can’t strive to reduce the number of complaints we receive and quickly resolve problems that do happen.
Your first step is to reach out to the Oasis Energy customer service team. Oasis reps are ready to address the vast majority of questions, concerns, or issues you might have with your gas or electricity supply service. If you call us at 800-324-3046 you can speak to a live rep with little to no hold time. You can also reach us by email at customercare@oasisenergy.com.
On rare occasion a customer will walk away feeling their issue was not properly resolved by our customer service team and feel like they have no other recourse. As consumers ourselves we’ve all been there, and know how frustrating this can be. That’s why Oasis Energy has created a way for our customers to bypass our customer service team and have their complaint or problem reviewed directly by our management team.
Report your Oasis Energy complaints to: complaints@oasisenergy.com or visit https://www.oasisenergy.com/complaints and fill out the online form. In addition to a detailed description of the problem, please make sure to include as much relevant information as possible including your name, service address, phone number, email address, and utility account number.
This may include complaints about any interaction you’ve had with Oasis including dissatisfaction with your supply service, your electricity or gas bill, or an inappropriate interaction or misconduct by one of our customer care agents or one of our door to door sales team members, etc.
If you feel like someone is trying to impersonate an Oasis Energy representative or scam you under the guise of being an Oasis Energy employee please report this to us immediately, so we can take the appropriate actions and get the authorities involved if necessary.
We take complaints personally! If you have a legitimate problem that has gone unresolved...WE WILL MAKE IT RIGHT!
Other relevant Oasis Energy videos: Most common customer service questions - http://youtu.be/Qn-RQEredbo Oasis Energy review - http://youtu.be/q05vhdi0nEc Tree planting program - http://youtu.be/vYB2lBepYfg Three things you need to know about ceiling fans - http://youtu.be/qUf3EVC4OdQ
Local phone numbers: Baltimore Area: 410-844-0711 Boston Area: 781-202-9179 Chicago Area: 312-878-0635 Northern New Jersey: 862-229-1447 NYC Area: 212-320-0083 Pittsburgh Area: 412-632-0012 Philadelphia Area: 215-882-9704
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