Dealing With Angry Customer - Free Video Training by rbacal - Dailymotion

Name: 002-Defusing Angry Customer - Part 2 of Free Online Video Training
Uploaded: 2013-05-02T15:27:12+00:00
Duration: 12 min 2 s
Channel: rbacal
Description: In part 2 of our interactive video series on dealing with angry customers, you'll hear a completely rage filled discussion of a customer and a customer service rep. For instructional purposes, let's see if you can figure out how well the rep did. Some answers will be provided in the next training session (2a)

rbacal

If you deal with angry, emotional customers and clients, you'll know how frustrating it can be. In this ongoing free video training series, you'll learn to reduce your stress, while staying professional in the toughest situations with customers.

002-Defusing Angry Customer - Part 2 of Free Online Video Training

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Dealing With Angry Customer - Free Video Training

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