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It has been a decade since Dawn Chang made an impression as a Housemate inside the Pinoy Big Brother 737 house, clashing with other Housemates, being brutally frank, and leaving memorable moments with Zeus Collins for PBB fans.

Now, as a businesswoman, Dawn shares how she built her business, DC Delights, offers business lessons based on her experiences, and updates fans on what's been happening in her career and personal life.

#PEPInterviews #PEPVideo #DawnChang #PEPBernie #PEPRommel

Host: Bernie Franco
Videographer & Editor: Rommel R. Llanes
Music: “Scratch The Itch” by Quincas Moreira

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Transcript
00:00Girl Trends!
00:01Okay, um...
00:03Oh my gosh, yung dami!
00:05O yan, tignan mo, I'm Franka, but I have to filter.
00:08Kasi yung dami.
00:10But, alam mo,
00:12first time ko atang sasabihin to,
00:15yung...
00:25Hi Pepsters, this is Bernie Franco,
00:28and welcome to Pep Spotlight,
00:29our special guest is the owner of DC Delights,
00:33please welcome,
00:35businesswoman and actress,
00:37Dawn Chang.
00:38Hello!
00:39Hi, Burns!
00:40Hi, Pepsters!
00:41Hindi mo kang pinapalpitate si Bernie.
00:44Kape kasi ko, Pepsters.
00:46Oo, masarap ba yung kape namin?
00:47I love the seashell.
00:50We are delighted to have you.
00:52Wow, ang galang, thank you.
00:54Correct.
00:55Kasi, Dawn, di ba, we know you as a celebrity,
00:57but we want to know the other side of you
01:00because you are also an entrepreneur.
01:03Yes, correct.
01:04Ready ka ba?
01:05To share?
01:06Oo naman, I am more than willing to share
01:09para baka may ma-inspire,
01:11may gustong nagpa-planang negosyo also.
01:14So, yes, I'm more than willing to share
01:15my experiences with everybody.
01:17Dawn, before we start our interview,
01:19you know, let's play a game
01:20para icebreaker lang.
01:22Okay, game.
01:23Okay.
01:23Anong game ba to?
01:24We will do
01:25Pep Challenge.
01:27Ding, ding, ding.
01:28Sorry.
01:30Okay, Dawn.
01:31Ang game na lalaroin natin ay
01:33Word Association.
01:34I have a few words.
01:36So, just tell me what comes to mind first
01:38when I say these words.
01:39Okay.
01:39Only a few.
01:40Okay.
01:41First,
01:42PBB.
01:44Kuya.
01:45Ayun talaga.
01:46Si kuya.
01:46Oo, si kuya talaga.
01:47Si kuya ang may kasana ng lahat ng ito.
01:50Chari.
01:50Hindi, oo.
01:51Kay kuya rin ako very grateful.
01:53Pero si kuya talaga that,
01:54ano, first came to mind.
01:56Hindi yung nagmarka ka doon, doon?
01:59Alam mo,
02:01lagi yan tinatanong sa akin.
02:03Pero kasi,
02:04kung iisipin mo,
02:05kung ilalagay mo yung sarili mo sa akin,
02:08hindi ko kasi alam yung nangyari sa labas
02:10all throughout the show.
02:12So, paglabas ko,
02:15doon lang,
02:15kinukwento lang ba?
02:17Alam mo yung kinukwento lang sa akin na
02:18ganito yung nangyari,
02:19ganyan.
02:20Pero yung talagang effect nun,
02:22hindi ko yung na-experience.
02:23Yung audience ang naka-experience nun.
02:26Kasi nasabi nila sa akin,
02:27ito nag-viral to,
02:28ito nag-trend to,
02:29dito ka nakilala,
02:31ganito ka,
02:31yung gano'n sabi ko,
02:32talaga.
02:33So,
02:34pero syempre,
02:35sa experience ko,
02:37bilang a housemate,
02:39ang kausap mo araw-araw si kuya.
02:41Ang kausap mo,
02:42heart-to-heart talk mo si kuya.
02:44Pag nabubusit ka sa housemate mo,
02:46ang kausap mo,
02:47si kuya.
02:47So, si kuya talaga.
02:49Okay.
02:50So, that's another point of view.
02:52Oo.
02:53Well, point of view ng housemates,
02:55kasi sa atin,
02:55iba naman as viewers.
02:57Two words.
02:58Oo.
02:59Correct.
02:59Okay.
03:00A second word.
03:01Okay.
03:01Baking.
03:04Tedious.
03:05Tedious.
03:06Gusto ko sana,
03:07yung una,
03:08the first action that came to mind
03:09was difficult,
03:10but I don't wanna say difficult.
03:12Kasi,
03:14it's just tedious.
03:15Siguro,
03:16baka nga same,
03:16baka tesoros ngayon,
03:17baka same lang sila ng meaning.
03:19Kasi,
03:20in baking,
03:23sabi nila,
03:23diba,
03:23there's no such thing as perfect.
03:25Sa baking,
03:25kailangan perfect.
03:26It has to be precise.
03:28Precise.
03:28Oo.
03:29Kasi,
03:30why,
03:31it's a scientific reaction.
03:33So,
03:33all the ingredients,
03:35they react
03:36with each other.
03:38So,
03:39hindi ka tulad ng pagluluto,
03:40kunyari,
03:41sinigang,
03:42medyo maalat,
03:43tagdaga mo lang konting tubig,
03:44okay na.
03:46Sa baking,
03:47kailangan simula pa lang,
03:49maayos na,
03:50precise,
03:50hindi nagkakamali.
03:51Kasi,
03:51the only time na malalaman mo
03:53may mali
03:53sa binake mo,
03:55is tapos na.
03:57So,
03:57wala,
03:57hindi mo siya ma-repair.
04:00Gagawa,
04:01from back to zero ka,
04:02gagawa ka ulit from scratch.
04:04But you love baking,
04:05didn't you?
04:06I know,
04:06alam mo,
04:07you know why,
04:07I feel like,
04:08I used to be a ballerina.
04:10So,
04:11I used to teach ballet also.
04:13In ballet,
04:13it's the same thing.
04:15Very technical kami.
04:17May syllabus nga ang ballet eh.
04:19So,
04:19hindi siya katulad ng
04:21ibang genre like
04:22jazz,
04:23hip-hop,
04:23merong creative freedom.
04:26Sa ballet,
04:27may pangalan ang bawat step.
04:30Pag nagganitin ginawa mo,
04:32may pangalan yun.
04:33Kaya,
04:33kaya mong mag-choreograph
04:34by just talking eh.
04:36Parang susulat mo lang
04:36yung mga names
04:37nung gagawin.
04:38Yung movement,
04:39tapos makakapag-choreograph ka na.
04:41So,
04:41ganun din yung ballet.
04:42It's like,
04:44perfection
04:44ang ballet.
04:46They have the same discipline.
04:48Correct.
04:48So,
04:48parang kaya siguro,
04:49sanay ako sa medyo
04:50mataas yung standards
04:52ng mga ginagawa.
04:53So,
04:54hindi ako scared
04:55or na-enjoy ko.
04:57Or,
04:57I think the best
04:58word for it is
04:59familiar kasi sa akin
05:01yung
05:02hirap na yun.
05:03So,
05:04kaya,
05:05na-enjoy ko.
05:05Got it.
05:06Okay.
05:06Now,
05:07I understand why.
05:08Okay.
05:08Next word,
05:10dancer.
05:12Zeus Collins.
05:14Wow,
05:15talaga naman.
05:15Hindi siya,
05:16kasi siguro,
05:16napag-usapan natin yung
05:17PBB and everything
05:18tapos dance.
05:20Eh,
05:20I would love to believe
05:22na dun ako nakilala
05:23sa loob ng PBB
05:24when I dance
05:25Love Me Like You Do
05:26with Zeus.
05:27So,
05:28I will give Zeus
05:29the credit
05:32sa kanya talaga.
05:33Kasi without him,
05:34wala rin namang
05:35Love Me Like You Do.
05:36That's correct.
05:37Actually,
05:38tama.
05:38Okay,
05:39next word,
05:40pranka.
05:41Me.
05:42Don Chang.
05:43Pranka.
05:44Oo.
05:46It's so beautiful
05:47to be able to tell
05:48the truth.
05:50It feels,
05:51it feels terrible,
05:53like,
05:54negatively,
05:55terribly,
05:56when you have,
05:58when you feel
05:58the need to lie.
05:59So,
06:00but,
06:00you know,
06:01I've learned
06:01along the years
06:03na,
06:04you don't have to say
06:05anything and everything
06:07that comes to mind.
06:08So,
06:09it doesn't mean
06:09you have to lie,
06:10but sometimes
06:11it also helps
06:12when you shut your mouth.
06:13So,
06:15but I think
06:15that's one thing
06:16I've learned.
06:17I appreciate
06:18people,
06:19or ako,
06:21the feeling
06:21when you tell the truth,
06:23no matter how difficult,
06:24no matter how hurtful
06:26you can become.
06:28But when you tell the truth,
06:31mas,
06:31ako,
06:32kunyari ako,
06:33mas madali ko na
06:33forgive yung taong
06:34nagsabi sa akin
06:35ng totoo,
06:36kahit nasaktan ako,
06:37kesa yung taong
06:38nagsisinungaling sa akin,
06:40niloloko ako.
06:41And I feel like,
06:42ganun din yung ibang tao.
06:43Mas madaling i-digest,
06:45mas madaling i-process,
06:46mas madaling mag-forgive
06:47when you know the truth
06:48than when you're being,
06:49you know.
06:50I couldn't agree more
06:52with what you said,
06:53but,
06:53since we are in the Philippines,
06:55did it come to you
06:56as a culture shock?
06:58Kasi Filipinos are not
07:00ready for it.
07:02Marami nagsasabi sa akin
07:03nung when I was,
07:04ngayon,
07:05nung pag nagre-resurface,
07:06kasi 10 years na,
07:0711 years na yung PBV.
07:0911 years ago,
07:10oh my gosh,
07:10it's been a decade.
07:12Kapag nagre-resurface
07:13yung mga videos ko
07:15na how prank I was inside,
07:17dami ko haters eh.
07:19They were telling me
07:19na I was too
07:21advanced
07:22for my time,
07:23na if it was,
07:25if 10 years ago
07:26was today,
07:28baka nanalo ako.
07:29Pereng ganun.
07:30Kasi ngayon,
07:30na-appreciate na nila.
07:33I think,
07:34ano lang,
07:35baka medyo late lang tayo
07:36ng konti,
07:37but,
07:38mabilis tayo mag-adapt.
07:39Mabilis tayo mag-adapt.
07:40Especially the generation now,
07:42I observed,
07:44we're hungry for growth.
07:47Ngayon,
07:47na lalo,
07:48nakikita mo na sa social media
07:49yung differences
07:50ng culture,
07:52kung gano'n tayo
07:53medyo nalilate,
07:54kung gano'n ka-advance
07:55yung ibang.
07:55Ngayon,
07:56gusto natin,
07:57humabol tayo eh.
07:58So,
07:58mas na-appreciate na nila
08:00yung ano ngayon,
08:01ang prank ka ngayon
08:02than not.
08:03True,
08:04but,
08:04considering na
08:05that was a decade ago,
08:07parang,
08:08that was,
08:08you were way ahead.
08:10I would want to take that
08:12as a compliment.
08:13Yes, it is.
08:14Okay,
08:15next,
08:16girl trans.
08:17Okay.
08:19Oh my gosh,
08:20yung dami.
08:21O yan,
08:21tignan mo,
08:22I'm prank ka,
08:23but I have to filter.
08:24Kasi,
08:25yung dami.
08:26Oo nga,
08:26naramdaman kayo yun doon.
08:28Ang tawag diyan,
08:29maturity.
08:31Character development.
08:33Girl trans,
08:35I just want to say
08:35I'm grateful.
08:37Regardless of what happened,
08:39I'm very grateful
08:40I was given that opportunity.
08:42Kasi,
08:42na-share ko yung talent ko.
08:45I was doing,
08:46for how many years?
08:47Five years?
08:48Or four years?
08:49Five years, yeah.
08:51I was able to do
08:52what I love most,
08:54which is dancing.
08:55I was able to share
08:56my talent.
08:59Yeah,
09:00nag-enjoy ako na sobra.
09:02Yes, kami din,
09:02nag-enjoy ako.
09:04Okay,
09:05last two words.
09:06Okay,
09:07entrepreneur.
09:09Oh,
09:10forever growth.
09:13So,
09:14being an entrepreneur,
09:16you never stop learning.
09:17So,
09:18sometimes,
09:18you don't even learn
09:20the things
09:21that you're gonna learn
09:22once you have a business
09:23in school.
09:24So,
09:24kahit nagtapos ka
09:25ng business management,
09:27whatever it is
09:28that you study
09:28just to put up a business,
09:30the most learnings
09:32is learn
09:35when you are already there.
09:36So,
09:36sometimes,
09:37I'm just also winging it,
09:38pero,
09:39it's crazy.
09:40Being an entrepreneur is,
09:42ano,
09:43saludo ako sa lahat
09:44ng mga entrepreneurs.
09:46Kasi our job is to
09:48firefighting everyday.
09:50So,
09:50that's what we do.
09:51We solve problems everyday.
09:53Baka,
09:54akala nila glamoroso
09:56yung pagiging entrepreneur.
09:57Ang ganda,
09:58paking ganda,
09:58entrepreneur.
09:59Tapos,
10:00totoong buhay,
10:00wala kang gagawin
10:01kundi mag-solve ng problems.
10:03Totoong buhay,
10:04wala kang gagawin
10:04kundi,
10:06you wear different hats.
10:07Minsan,
10:09psychologist ka,
10:10minsan,
10:11nurse ka,
10:12minsan,
10:12architect ka,
10:13minsan,
10:13electrician ka.
10:14So,
10:15lahat yun.
10:15So,
10:16kung may isi yung pasensya mo,
10:17wag ka nang magtayo ng negosyo.
10:19Ayan.
10:19We will talk more about that later,
10:21pero,
10:22I will shoot the last word,
10:24wedding.
10:28Very soon.
10:30Very soon.
10:31So,
10:32hindi naman na,
10:33hindi naman na siya
10:35open secret.
10:37But,
10:37yeah,
10:37I am,
10:38yeah,
10:39I'm getting married very soon.
10:41So,
10:42invited kayo.
10:44Short but sweet.
10:45Yeah.
10:46Short and sweet.
10:47Okay.
10:48So,
10:49Don,
10:49nabanggit ko rin kanina,
10:51di ba,
10:51yung pag-ing entrepreneur mo,
10:52because,
10:53apart from being a celebrity,
10:55performer,
10:56dancer,
10:57actress,
10:57you are also,
10:59the,
10:59chief executive officer
11:01of DC Delights.
11:03Now,
11:04now you have
11:04four branches.
11:06We are actually now
11:07in,
11:08uh,
11:08DC Delights Cafe
11:09in Scalp Lazcano,
11:11Tomas Maratono.
11:12So,
11:13can you tell us
11:14when did this
11:15business,
11:16um,
11:17start?
11:18Okay.
11:18So,
11:19before I joined
11:20Pinoy Big Brother,
11:22I was supposed to settle down
11:23at age of 24.
11:25As in,
11:26yung,
11:26yung partner ko nun,
11:27um,
11:28he wanted to get married
11:29and have kids
11:30and,
11:31parang last,
11:32ano ko yun,
11:32for myself,
11:33yung PBB,
11:34parang before I
11:35let my,
11:37ano,
11:38let myself
11:38have families
11:40and stuff like that,
11:42yun yung parang
11:43last gift ko sa sarili ko
11:44to experience life.
11:46Um,
11:47pero,
11:48nag-iba ang panahon,
11:50nag-iba ang langdas
11:51ng Don Chiang.
11:52So,
11:52I ended up getting work,
11:55uh,
11:55biglang regular agad ako
11:56sa showtime
11:57after Big Brother,
11:58regular work agad
12:00sa Umagang Kay Ganda
12:01and I also did,
12:02um,
12:03Pinoy Big Brother online,
12:04PBB online.
12:06Um,
12:07when I was
12:07settling down,
12:08nag-isip ako pala ng,
12:10um,
12:11pwede kong gawin sa bahay
12:13na habang
12:14pregnant ako,
12:15nag-aalaga ako ng bata,
12:16nagpapadede ako ng bata,
12:17meron pa rin akong ginagawa
12:19for myself.
12:19So,
12:19you were thinking ahead.
12:21Oo,
12:21kailangan ganun.
12:23Kailangan ganun sa life,
12:24hindi pwedeng
12:25pang today lang
12:26o pang tomorrow lang
12:26yung iisipin mo.
12:28Kasi pag hindi,
12:30you'll get caught na,
12:32wala,
12:32hindi ka ready,
12:33biglang saan.
12:33Pero ganun ang life,
12:34you have to plan.
12:36Planning,
12:37planning,
12:37planning.
12:38Lahat para
12:39makapag-ready ka.
12:41So,
12:41anyway,
12:42yun yun.
12:42So,
12:42ang ginawa ko,
12:44nag-aaral ako ng baking.
12:46So,
12:46I enrolled myself
12:47in a short course,
12:48dalawa,
12:49tatlong short courses,
12:49yun ang baking.
12:50And then,
12:51I put up DC Delights
12:53sa bahay ko,
12:54sa Australia,
12:56tapos,
12:56friends ko lang
12:57nag-o-order yung friends
12:58sa akin,
12:59and they're paying ha.
13:00Wala akong friends
13:02sa Australia
13:02na nagsabing,
13:03uy,
13:04libre mo ame,
13:05ganyan.
13:05Balik,
13:06dito kasi ganun.
13:07Sa Australia,
13:08baliktad.
13:10Sinusuportahan ako
13:10ng mga friends ko doon
13:11by actually buying,
13:13by actually ordering.
13:15So,
13:15yun,
13:16even,
13:16I used to make
13:17engagement cakes,
13:19so,
13:20birthday parties,
13:21wedding cakes,
13:22wedding,
13:24ano ba tiyak doon,
13:25yung parang
13:25dessert bar.
13:27So,
13:28ganun talaga.
13:28It's a full-on business.
13:30But it started at home.
13:32So,
13:32ganun.
13:33And then,
13:34yun nga,
13:34yung last,
13:35kung parang,
13:36last for Don Chang,
13:37was to join
13:38Big Brother.
13:39And then,
13:40okay na ako,
13:41parang,
13:41na-enjoy ko na yung youth ko,
13:42parang ganun.
13:43I'm ready to settle down.
13:45Eh,
13:45yun na nga,
13:46biglang hindi ako umuwi.
13:48I had,
13:49parang,
13:49itong mga regular jobs,
13:51na-ofera na ako.
13:52Yun na,
13:53hanggang sa,
13:54parang,
13:54after two years ko dito,
13:56na-miss ko yung mag-bake
13:57sa sobrang kabisihan ko.
13:58Nag-bake lang ulit ako ng cookies.
14:00And then,
14:01hindi ko naman in-expect,
14:02or hindi ko pinlano,
14:03actually,
14:04na magkaroon ng mga stores.
14:06Inoffer ko lang sa,
14:07ano,
14:07inoffer ko lang sa,
14:09Instagram.
14:10And then,
14:11yung,
14:11yung mga fans,
14:12yung mga friends,
14:13nag-order sila,
14:14nag-order,
14:15hanggang sa,
14:16okay pala ito eh,
14:17pwede naman palang online,
14:19open naman na pala si,
14:20Philippines,
14:21sa online stores.
14:23Kasi wala pang online masyadong stores nun.
14:26So,
14:26it started as an online business.
14:28It's just an online business.
14:30Kasi masaya,
14:31wala akong binabayarang renta.
14:34Wala akong,
14:34konti na yung overhead ko.
14:36Sumura pa yung cookies noon.
14:38E ngayon,
14:40Diyos ko,
14:41lahat nagmahal.
14:42Lahat,
14:43Diyos ko.
14:44Hindi lang nagmahal.
14:46Nagbabayad ka na ng staff,
14:47ng kuryente,
14:49ng internet,
14:50ng ganito,
14:50ng ganyan.
14:51Oh my gosh,
14:53nagmahal na rin yung cookies namin.
14:55So,
14:55but one thing,
14:56we always make sure,
14:57na kahit ganon,
14:58hindi magbabago yung quality.
15:00So,
15:01yun lang yung number one,
15:02we make sure of.
15:04Correct.
15:04That's why,
15:05well,
15:06four branches na today.
15:07Actually,
15:07three pa lang.
15:08Oh, three.
15:09Three branches.
15:10Yung fourth is a pop-up.
15:11So,
15:12pop-up.
15:12So,
15:13kung saan saan siya.
15:14Tapos,
15:14naging events din kami.
15:15Got it.
15:16Okay.
15:16So,
15:16the branches are,
15:17apart from Tomas Morito,
15:19you have in Green Hills?
15:20Yes,
15:20we have one in GH.
15:23It's a kiosk.
15:24It's on the lower ground floor.
15:25And then,
15:26our very first store,
15:28actually,
15:29is nasa Esmason,
15:30in Conrad.
15:31So,
15:32yan.
15:32Got it.
15:33Ah,
15:34natatandaan mo pa ba
15:35kung magkano yung
15:36puhunan mo noon?
15:37Kasi,
15:38diba,
15:39it was online.
15:40So,
15:41I guess,
15:41diba,
15:42siguro,
15:42ina-assume ko,
15:44hindi ganun kalaki.
15:44Alam mo,
15:45hindi talaga ganun kalaki
15:46kasi,
15:47ginamit ko nga lang
15:48yung itlog na nasa ref namin.
15:50Yung butter na na,
15:51enough ba yung butter natin?
15:53Ganun.
15:54So,
15:55wala akong,
15:56kung ano lang,
15:57kunyari,
15:57siguro harina,
15:58hindi,
15:58may harina rin kami sa bahay.
15:59So,
15:59kung siguro,
16:01makakagawa ka
16:02ng ilang batch
16:03or ng ilang pirasong cookies
16:05in,
16:06I'd say,
16:07less than 1,000 pesos
16:09kaya mong gumawa ng cookies.
16:11And then,
16:11kung ganun nga kasi,
16:12pagpalaguin mo,
16:14pero pwede,
16:15kaya.
16:16Galing,
16:17no?
16:18tapos,
16:19yun na lang,
16:19syempre,
16:20depende sa kung gano'ng karami
16:21gusto mong gawin.
16:23So,
16:23kunyari,
16:23ang dami ko ng order.
16:24O di,
16:265,000 worth of ingredients.
16:28Yes.
16:28Bake mo,
16:29gawin mong 10,000 yun.
16:31I got it.
16:32But you can start
16:33as low as 1,000,
16:35depende din sa orders mo.
16:37Kunwari,
16:37konti lang naman,
16:38di ba?
16:38Oo,
16:39kasi ako pre-order.
16:41Para walang tapon.
16:43Correct.
16:43Di ba?
16:44Para sure.
16:45Gusto ko yun.
16:46Oo,
16:46pwedeng ganun.
16:47Kasi yung iba,
16:48alam mo,
16:49gusto nila maganda agad
16:51tignan,
16:52gusto nila magtayo agad
16:53ng store,
16:54kasi maganda lang
16:56pakinggan at tignan.
16:58Pero hindi nila alam
16:59yung hard work
17:00nakapalit nun,
17:01yung consequences
17:02na pag nalugi ka,
17:04ang renta mo,
17:05same.
17:05Pag mababang sales mo,
17:08ang renta mo,
17:08ang tubig mong kuryente mo,
17:10same.
17:11So,
17:12maganda lang tignan,
17:13pero malaki yung
17:15responsibilidad behind it.
17:16So,
17:17it's always better
17:18na conservative ka
17:19magsisimula.
17:20Right.
17:21That's another
17:22important lesson,
17:23no?
17:23Pero dun,
17:25did you have
17:27parang a business
17:28being you were
17:30business-minded
17:30even before pa?
17:32I was business-minded
17:34even before
17:34in terms of
17:35I like the trade.
17:37So,
17:38nung bata ako,
17:39nagbabenta ako
17:40ng stationery
17:41sa school.
17:43When I was in
17:44high school,
17:45yung friend ko,
17:47nagluluto siya,
17:48tinulungan ko siya,
17:49nagbabenta kami
17:50ng pack lunch
17:50sa school.
17:51So,
17:52yung ganun,
17:52I enjoy that.
17:53But in terms
17:54of the knowledge,
17:56the business knowledge,
17:57yung accounting
17:58side of the business,
18:00dun,
18:00hirap ako.
18:01Mas nasa
18:02creative side ako,
18:03product development,
18:05marketing,
18:06ako yan.
18:07Pero in terms
18:08of the business
18:09side of the business,
18:11the accounting,
18:12the HR,
18:15yan ang medyo
18:16pinapasa ko sa iba
18:18na ang strength
18:19ay yun.
18:20Kasi I cannot
18:21do everything.
18:22So,
18:23I need to delegate.
18:24Kaya yun,
18:26tsaka hirap,
18:26ang pinakamahirap
18:27sa negosyo
18:28yung mag-handle
18:29ng tao.
18:29For sure.
18:31Ilan yung tao
18:32mo ngayon?
18:33Ngayon,
18:33if I'm not mistaken,
18:34we're between
18:3520 to 25.
18:37Madami-dami na yun,
18:38ha?
18:38Oo.
18:39Masakit sa ulo.
18:41Masakit sila sa ulo.
18:43But we're able
18:44to manage.
18:45Maraming
18:45taong dadaan.
18:47Maraming taong dadaan.
18:48They'll teach you
18:49a lot of lessons.
18:50But it's part of the game.
18:51So if you're not ready
18:52for it,
18:54huwag na lang.
18:55Pero if,
18:56baka naman matakot sila.
18:57But if you're,
18:58it's just really is.
18:59Huwag,
18:59huwag na sukoan.
19:00It's part of
19:01being an entrepreneur.
19:03Go lang.
19:03Go lang.
19:04Just focus on solution.
19:06Ang ganda na.
19:07So,
19:08can you describe to us
19:10your,
19:10parang,
19:11day-to-day
19:13activity,
19:14yung ordinary day mo
19:15as
19:15a celebrity
19:17and then you are
19:18running your business.
19:19Ano yung
19:20dynamics ng araw mo?
19:22Okay.
19:23Wala akong routine.
19:26Pag-entreprise,
19:27pag-negosyante ka,
19:29mabubura lahat
19:30ng
19:30ano mo eh.
19:32Discipline mo,
19:33yung ano mo,
19:34yung wala,
19:35pag-sumember routine ka
19:36sa umaga,
19:36gusto mo,
19:37wala yan.
19:38Pagkasi,
19:38minsan tatawag sa'yo,
19:39ma'am,
19:40hindi pumasok si ganito.
19:42Walang mag-open ang store.
19:43I had to open the store once.
19:46So,
19:46may ganun.
19:47Wala akong routine,
19:48but
19:49ang laging nangyayari
19:50sa araw ko is
19:51when I wake up,
19:53my phone,
19:53I get my phone
19:54and I check agad reports.
19:56So,
19:57meron na kaming system na
19:59meron kaming mga group chat
20:00na doon nagre-report lahat.
20:01So,
20:02there,
20:02I can check
20:03if may nag-open ang store,
20:05I wake up at 8 a.m.
20:07So,
20:078 a.m.
20:08pumapasok din yung mga staff namin.
20:09Dito sa cafe maaga.
20:10So,
20:11may nag-check naman for me.
20:13Pero,
20:13syempre,
20:14iba pa rin yung mata mo eh.
20:16Diba?
20:16Pag negosyo mo,
20:17iba yung mata mo eh.
20:18So,
20:18oh,
20:18mayroon silang hindi nakita
20:19na makikita mo.
20:21So,
20:22yeah,
20:22I wake up at 8 a.m.
20:23I check agad our stores.
20:24Bukas ba lahat ng tindahan namin?
20:26Nakapag-deliver ba lahat ng cookies?
20:30Okay lang.
20:30Even their appearance,
20:33okay lang ba?
20:34Mukha bang tao yung mga ano namin?
20:36Presentable ba sila?
20:38And then,
20:38the reports of mga job order,
20:41mga PR,
20:42mga purchase order,
20:43purchase requests,
20:45payroll,
20:46lahat yan.
20:46Ultimo cash advances.
20:50Ultimo off and leave requests.
20:53lahat yun sa akin,
20:54dumadaan yun.
20:55Although,
20:55I delegate naman.
20:58Pero,
20:58syempre,
20:59yung last,
21:00ano,
21:01isa akin.
21:02Ikaw yung decision maker eh.
21:05lahat sa iba.
21:06May mga bagay na,
21:07may admin naman tayo.
21:08So,
21:08may mga bagay na sila na yung nagde-decision.
21:11Pero,
21:11yung mga medyo complex.
21:13Kasi,
21:14ilam mo,
21:14sa negosyo,
21:15may experience mo talaga yung mga hindi mo na experience ng normal na buhay eh.
21:20Talagang napaka-creative ng mga tao sometimes.
21:23Kaya talagang,
21:25minsan,
21:25may hindi pa paso kasi,
21:27nag-away sila nung ganto.
21:29Yung,
21:29wala naman akong kasalanan dun eh.
21:31Wala naman akong kinalaman.
21:33Pero,
21:33nadadamay.
21:34Oo.
21:34May mga ganun.
21:36And you'll have to,
21:37somehow,
21:39empathize also.
21:40Empathy and altruism.
21:42We practice that sa D.C. Delights na,
21:44tulungan mo na lang.
21:46Kasi,
21:46again,
21:47ang goal namin is to always
21:49look for solutions.
21:51So,
21:51ano bang solution?
21:52Yun.
21:53So,
21:53ganun.
21:54Pero,
21:54it happens.
21:56Solution oriented.
21:57Oo.
21:58Solution focused kami.
21:59Kung baga,
22:00wag tayong mag-dwell sa problem.
22:02Kasi,
22:03ano bang win?
22:04Ano bang win?
22:05Is the win to parang
22:07mag-drama tayo?
22:08Or,
22:08ang win is matapos,
22:09so,
22:09solution na natin agad.
22:10Mamaya tayo pag-usap.
22:11Kung anong problema.
22:13That's so nice.
22:14ganda.
22:15Alam mo,
22:16kaya ako nabibilib doon,
22:17kasi,
22:17diba,
22:18you now have
22:18three outlets
22:20or branches.
22:21Kasi,
22:22it's a very tough competition.
22:24Ang daming cookies dyan,
22:25no?
22:26So,
22:27but,
22:27yours is thriving.
22:29So,
22:29masarap ang cookie ko.
22:33I bet.
22:34Diba?
22:35I bet.
22:36Kasi,
22:36ang daming clients.
22:37Special ang cookie ko.
22:38Burns may money.
22:39Macademia.
22:41I'm allergic ako sa money.
22:42Medyo.
22:45So,
22:46pero,
22:46yun nga,
22:46diba?
22:47Maraming,
22:48okay.
22:48Hindi.
22:50It's very true.
22:52Even now,
22:53I do market study.
22:54I even go overseas
22:56to do market research.
22:58Like I said,
22:59it's a never-ending growth.
23:00So,
23:01I think,
23:01three years na kami.
23:03So,
23:04the learnings that I've got
23:05from counting down
23:07three years ago,
23:10you have to be consistent.
23:14So,
23:15no matter how
23:16expensive
23:17the raw materials
23:19are now,
23:21kailangan
23:21hindi mag-deteriorate
23:23yung quality.
23:24Quality.
23:25First and foremost.
23:26Kasi,
23:26kunyari,
23:26naiintindihan ko rin
23:27yung mga negosyante,
23:28taas ng asukal,
23:30taas ng chocolate.
23:31So,
23:32kung ang chocolate
23:33yung binibili ko
23:34eh premium,
23:35para ma-maintain ko
23:36yung presyo ko
23:37at di ako magtaas,
23:38mag-iba ko ng ano,
23:39chocolate.
23:40Iba na.
23:41Ibigin pa to.
23:43So,
23:43malal naman,
23:44lalabas at lalabas
23:46yung lasa,
23:46yung iba.
23:48Kapag nag-change ka,
23:49kahit asuka lang yan,
23:51kahit butter lang yan,
23:52kahit harina lang yan,
23:54makikita mo yung difference.
23:56So,
23:56talagang,
23:57you do not compromise
23:58the quality of the error.
24:00Kaya,
24:01kapag nagtataas ng presyo
24:03ang isang bilihin,
24:05it's because
24:05nagtataas talaga
24:06ang raw materials.
24:07Nag-start ako
24:08nang,
24:08nag-cookies namin
24:10ang isang sako
24:11ng asukal.
24:12Ah,
24:121-3,
24:131-4.
24:14Okay.
24:15Now,
24:153-5.
24:16Oh, wow.
24:17More than the water.
24:193-5.
24:20So,
24:21wala eh,
24:22ganun talaga.
24:23Wala kang magagawa.
24:25So,
24:26kesa naman,
24:28baguhin ko yung quality,
24:29wala akong choice,
24:30magtataas ako ng presyo.
24:32And also,
24:33kailangan may product development.
24:36So,
24:36now,
24:38before we have cookies only,
24:40now,
24:40we paired it with specialty coffee.
24:42Now,
24:43we have twills and waffle cookies,
24:45and then now,
24:46our pinakabagang product,
24:49ay ensaymada and cheese roll.
24:51That's very interesting.
24:52Yes.
24:52That's Filipino,
24:53but at the same time,
24:54parang sa cookie,
24:55parang,
24:56wow.
24:56So,
24:57if our cookies are chewy,
24:59soft and chewy,
25:00ang ensaymada and cheese roll namin,
25:02ang pinakamalambot na matitikman mo,
25:05ever.
25:05Promise.
25:07Another product to look forward to,
25:10DC Delights.
25:11So,
25:12apart from that,
25:13ano yung mga bestsellers ng DC Delights?
25:17Okay.
25:17So,
25:18may idea yung,
25:19alam mo yung kung nanonood sila,
25:20and they go to DC Delights,
25:22ano yung una nilang?
25:23Yes.
25:23So,
25:24the bestsellers,
25:26always naman yan,
25:27since time immemorial,
25:28classic,
25:29the s'mores,
25:30and the dark chocolate.
25:32So,
25:32yung tatlong yan,
25:33ang bestsellers talaga.
25:35So,
25:35yung iba,
25:36pinapalit-palitan namin ng flavors every now and then,
25:38pero yun yung staple,
25:40hindi siya mawawala ever.
25:41Ang pinakamasarap sa akin before was classic,
25:44and then,
25:44tungtumanda na ako,
25:46after 10 years,
25:47medyo matamis siya for me,
25:49pero,
25:50bestseller pa rin namin siya.
25:51So,
25:52now I love the dark chocolate.
25:53Alright.
25:54Which is healthier, no?
25:56Healthier in terms of,
25:57kasi less sugar.
25:58Yes.
25:58Pero,
26:00masarap.
26:00Malay,
26:01gusto ko yung ano eh,
26:01gusto ko kasi,
26:03mauubos ko yung buong cookie.
26:04Unlike,
26:05kapag matamis for me,
26:07syempre,
26:07konti lang,
26:08hindi mo na,
26:08hindi mo na gusto kasi matamis na.
26:10Pero,
26:10dati,
26:1110 years ago,
26:12classic chocolate.
26:13That's the standard,
26:14the gold standard of a cookie for me.
26:16Of course.
26:16Pero,
26:16the good thing is,
26:17maraming choices,
26:18so maraming matatry.
26:19Oo.
26:20Iba-iba kasi yung tao.
26:21Sometimes,
26:22they tell me,
26:23ayoko nang matamis,
26:24pero,
26:24bibigyan ko sila ng,
26:25yung pinakamatamis ang gusto nila.
26:27Why chocolate?
26:29They tell me,
26:30ayoko nang matamis,
26:31pero,
26:31ang gusto nila,
26:31white chocolate,
26:32which is yung pinakamatamis.
26:34Perfect.
26:34So,
26:35iba-iba rin yung characteristic
26:36ng palette natin.
26:38Right.
26:39Kanya-kanyang taste yan.
26:40So,
26:42ilang years na yung business mo?
26:44Ibig sabihin mo?
26:45If I am going to include the one in Australia,
26:48it's 2014,
26:49so,
26:4912 years na.
26:5012 years,
26:51or more than a decade.
26:52So,
26:52ano yung mga challenges
26:53that you faced in,
26:56handling your business?
26:58Number one,
26:59I'd say,
27:00is,
27:01the people.
27:02People.
27:03Tao talaga eh.
27:05It's,
27:06medyo,
27:08oo eh,
27:08people focus yung,
27:10yung ano namin eh.
27:12Hospitality kasi eh.
27:14So,
27:14you have to train them,
27:16you have to empower them.
27:18Nadadala sa,
27:20sa work eh.
27:21Nadadala sa work,
27:22yung personal,
27:24um,
27:25things nila.
27:26So,
27:28naapektuhan yung work.
27:29Kaya nga,
27:30yung isasabi ko,
27:31alam mo,
27:31hindi tinuturo sa school,
27:32academic kasi tayo sa school,
27:33di ba?
27:34Pero yung emotional,
27:36quotient,
27:36hindi masyadong napofocus yan sa school.
27:39Kasi yung brain,
27:39yung tinutrain sa atin sa school.
27:41Yes.
27:41Pero dapat yung emotions,
27:42kasi,
27:43marami sa amin,
27:45magagaling.
27:46But because of problems at home,
27:48they cannot regulate or manage their husbands and wives and families,
27:54naapektuhan yung work.
27:56So,
27:56kawawa din yung,
27:57yung empleyado.
27:59Pero yun ang number one for me.
28:01People management.
28:03Pinakamahirap yun.
28:04Totoo.
28:05I couldn't agree more.
28:06Totoo,
28:07totoo.
28:07I think,
28:09anywhere.
28:09People management.
28:11Relationship mo sa co-worker mo.
28:13Relationship mo,
28:14it's relation,
28:16ano,
28:17issues.
28:18Correct.
28:19So,
28:19at least,
28:20mahaba yung PC ng pasensya mo.
28:23No.
28:23Dati,
28:24hindi talaga.
28:25Ano ako,
28:26ano ako dati?
28:28Ano ba?
28:28Hindi mo,
28:28but what I've learned is that hindi kayo parehas ng pasensya,
28:36kung paano yung perspektibo nyo sa buhay,
28:38magkaiba,
28:40pananaw nyo sa buhay,
28:41magkaiba.
28:42So,
28:42you have to find the medium na mag-work kayong dalawa.
28:46Kasi pag hindi,
28:47wala tayo,
28:48sa kangkungan tayo pupulutin.
28:49So,
28:49we have to find a way how we can work together
28:51na hindi tayo sasabog dalawa.
28:54So,
28:55you only learn that along the way.
28:57Correct.
28:57Walang instant eh.
28:59Gifted ka yun.
29:00Gifted ka nun pag instant.
29:01Pero you learn how to deal with people along the way.
29:05Yeah.
29:05Kailangan ano ka lang,
29:06trainable,
29:07teachable.
29:09Gusto ko yun.
29:09At least you're open to improving.
29:12Tapit ganun.
29:13Character development.
29:14And you only improve when you get to experience.
29:20walang di ka pwedeng magmumukmuk ka o mag-isolate ka.
29:24No.
29:24You only work on your traumas also through other people.
29:30So,
29:31ganun.
29:31Ganun siya.
29:32Right.
29:33Okay,
29:34you now have
29:35three.
29:36Mm-hmm.
29:37So,
29:37ano yung long-term goal mo for DC Delights?
29:40Oh,
29:40my long-term goal
29:42is to
29:43also supply B2B.
29:45So,
29:46business to business.
29:47Okay.
29:48So,
29:48as much as I'd love to put up
29:49cafes in every corner of the street in the Philippines,
29:53I'd also love to
29:55help other businesses.
29:57like,
29:58for example,
29:59another cafe
29:59who's
30:00focused on coffee,
30:02we might be able to
30:04help them
30:05in terms of
30:06offering
30:06pastries,
30:08ganyan,
30:09or
30:09malaki yung
30:10malaki pangarap ko.
30:11More on wholesale,
30:13the wholesale
30:13part of the business.
30:15So,
30:15that's my long-term goal
30:17is to be able to help other businesses.
30:19But also,
30:21I'm also
30:21into pickleball now.
30:23So,
30:23I'd love to have a pickleball card also,
30:25which I'm working on at the moment.
30:27Okay.
30:28Grabe,
30:28ang daming,
30:29ano,
30:29possibilities,
30:30no?
30:31Right.
30:33Kung there are
30:34people out there
30:36who are planning to put up a business,
30:39what
30:39tips can you share to them
30:41na importante
30:42to have
30:43when it comes to
30:44your business
30:45with your employees,
30:47the characters,
30:48the attitude that you
30:49must have
30:50ikaw
30:51coming from you
30:52as a businesswoman?
30:53Ano yung mga
30:53tips na yun?
30:55Number one,
30:56lagi ko sinasabi to
30:57on lahat sa lahat
30:59ng interview ko
30:59na you don't put up a business
31:01you know nothing about.
31:02kunyari,
31:03wag ka magtatayo ng negosyo
31:05ng salon.
31:05Kung ikaw mismo,
31:06hindi ka marunong gumupit
31:07or mag-color
31:08or
31:10mag-blow-dry man lang
31:11kasi
31:12pag iniwan ka ng staff mo,
31:13pilay ka na.
31:14Wala na,
31:15di ba?
31:16At least man lang
31:17kung gusto mo magtayo ng salon,
31:18mag-aral ka
31:19ng paano gumupit
31:20para hindi ka rin maloko.
31:22Importante yung knowledge.
31:24Importante
31:25naiintindihan mo
31:25kung ano yung ginagawa mo.
31:27Kasi hindi pwedeng blindly
31:29you just put up
31:30sayang,
31:31sayang yung effort,
31:32sayang yung ano.
31:34Another thing also
31:36that I can advise is
31:38have a mentality of
31:41being a pro-employee.
31:43Pro-employee.
31:44Oo, kasi
31:47empleyado rin naman ako eh.
31:51Ano ba yung,
31:52lalo dito sa Pilipinas,
31:53ano ba yung kailangan
31:54ng mga
31:57Pilipino?
31:58So, laging ganun.
31:59Kaya naman tayo nagtrabaho
31:59kasi may pangangailangan tayo.
32:01So, ano ba yun?
32:02Kunyari,
32:03ngayon pa lang,
32:04bago pa lang yung DC Delights
32:05pero nag-iisip na ako
32:06ng retirement benefit nila.
32:08Yung mga insurance na yan.
32:10Iniisip ko yun ngayon ha
32:11kasi
32:11ito yung mga hindi iniisip
32:14ng mga Pilipino
32:16dahil why
32:17they're trying to make ends meet.
32:19Yung,
32:20ang iniisip nila present.
32:21Wala na silang time,
32:23effort, energy
32:23to think of the future.
32:24So, I want to provide that
32:26sa DC Delights also.
32:27So,
32:28kasi I want them
32:29to feel na
32:30inaalagaan ko sila
32:31para mag-stay din sila
32:33ng matagal.
32:34So, yun naman yung gusto ko.
32:35Iba-iba ang diskarte
32:36ng mga negosyante
32:37pero ako,
32:38yun ang ano ko.
32:39Tapos ma-appreciate ko eh.
32:40Pag may malasakit
32:41ka sa empleyado mo.
32:44Susuklaan naman din nila yun
32:45ng malasakit sa negosyo eh.
32:47So, ako ganun,
32:48pinapaintindi ko sa kanila na
32:51hindi pwedeng
32:53gusto mo lang
32:53yung maman
32:55pero hindi ka
32:55willing
32:56to do the work.
32:58Walang
32:58nakaupo lang
32:59na yung mayaman.
33:01Nag-iisip pa rin
33:02yung mga yan,
33:02nag-aano pa rin.
33:03So,
33:04magtulungan tayo.
33:05Kasi pag wala tayong sales,
33:07wala akong pang pasweldo sa'yo,
33:08wala akong pang pa-race,
33:09wala akong pang pa-
33:10yan,
33:11wala akong pang pa-bonus,
33:12wala,
33:12gets?
33:13So,
33:14ganun.
33:14So,
33:14I speak with them,
33:16I empathize,
33:18we practice empathy
33:19and altruism.
33:21And then,
33:22number three,
33:23you help them grow.
33:25Lagi ko sinasabi sa mga staff ko,
33:27wala naman akong magagawa
33:29kung gusto nyo mag-resign.
33:31Pero,
33:32sana,
33:32pag nag-resign kayo,
33:34it's because of a better opportunity.
33:36Parang sasama yung loob ko
33:38kapag after ng lahat
33:39ng pinagdaanan natin,
33:40trainings,
33:41kasi pinapadala ko sila sa training,
33:43yung mga training na ganyan,
33:44seminars,
33:46pumili ka ng
33:47parang trabahong
33:49mas mababa sweldo,
33:51mas pangit yung
33:52parang,
33:54ano ba,
33:54huwag naman ganyan
33:55ang learning na nakuha mo dito.
33:57Pero,
33:57syempre,
33:58ano na lang namin yung parang
33:59heart-to-heart talk na lang namin yan.
34:01Pero yun yung mga
34:01nag-work sa akin ngayon
34:03na pwede ko i-share sa kanila.
34:05Talaga,
34:06yung word na malasakit,
34:07yung description mo,
34:08yun talaga yung pumasok sa akin.
34:09Kailangan may malasakit
34:10kasi empleyado mo,
34:11hindi pwedeng,
34:12tao pa rin yan.
34:13Correct.
34:14Hindi pwedeng
34:16aano hin,
34:17mumurahin mo,
34:18sisigawan mo,
34:19hindi pwedeng,
34:20alam mo,
34:21hindi mo pakakainin,
34:22yung mga gano'n,
34:23yung,
34:23hindi pwedeng gano'n.
34:25Correct.
34:25Oo, naku.
34:27E, di ba maraming,
34:28maraming kong narinigin gano'n
34:29sa dati po namin yung trabaho.
34:30Huh?
34:30Pwede ba yun?
34:32Naku.
34:33Kahit ako,
34:33alis ako dun.
34:34Oo, kukurin, no.
34:36Subukan mo lang.
34:38Diba?
34:39Correct.
34:40Now, let's go to finance
34:41kasi, di ba,
34:42as a business woman,
34:44you should know
34:44how to handle money.
34:46Because, siyempre,
34:47ito yung bread and butter.
34:48Do you consider yourself
34:50as financially literate?
34:55I am not,
34:57I would like to say
34:58that I'm a work in progress.
34:59Work in progress.
35:01Ay, di ako nag-study
35:02ng financial management,
35:03business management,
35:05any kind of that.
35:05Like I said,
35:06sa DC Delights,
35:07mas ako yung
35:09nasa
35:10creative
35:11side of the business.
35:12So,
35:14but,
35:15I cannot not know
35:17my numbers.
35:19So, with the help of my staff,
35:22na alam ko naman yung costing namin,
35:24alam ko naman pag nalulugi kami,
35:26when kami nalulugi,
35:27when kami hindi.
35:28Kailangan number one pala yun.
35:29If I have to add also pala,
35:31kailangan mag-costing sila.
35:33Hindi pwedeng,
35:34magkano kaya to?
35:36200?
35:36O sige,
35:37hindi pwedeng ganun.
35:38Kailangan alam mo yung cost
35:39ng bawat ano mo.
35:40Kasi 200 sounds good,
35:42for example.
35:43Kasi yung competitor mo,
35:45250.
35:46Ikaw 200.
35:47Eh, pero kung ang cost mo,
35:48190 pesos,
35:51or 10 pesos lang yung kita mo,
35:54saan ka makakarating nun?
35:56Hindi pwedeng ganun.
35:56So, kailangan,
35:58you have to study.
35:59So, now, ako,
36:00I am still studying
36:02as I go.
36:03It's a constant
36:05learning.
36:06Hindi pwedeng hindi.
36:08Lalo,
36:08lagi kami may new product,
36:09So, I always have to learn.
36:11I always have to study
36:13where the money's going,
36:14when I can
36:15buy a new oven,
36:17when I can
36:19invest in a new
36:21coffee machine,
36:22or when we're ready
36:23to put up another
36:24store.
36:25So,
36:26it's a constant
36:28studying.
36:29Right.
36:29Agree.
36:31Did you have
36:33any money mistakes
36:34in the past?
36:35Oh my gosh,
36:35lots.
36:36Can you
36:37share
36:37some of them?
36:42There's been a year,
36:43one whole year,
36:45where
36:45I've been
36:46looking for
36:47all of the
36:47concerts,
36:49pop-up events,
36:53all of the
36:54events,
36:55whatever it is,
36:57whatever it is,
36:58whatever it is,
36:59I've been looking for
37:00all of the
37:01and I think
37:03that was my
37:04last
37:06money.
37:08Parang,
37:09nag-bake kami
37:10ng cookies
37:10worth
37:11250,000
37:12pesos.
37:13Because,
37:14it was a concert
37:15of a
37:16parang
37:17international,
37:18I think,
37:19K-pop.
37:20K-pop,
37:21ano siya,
37:22a group.
37:23Okay.
37:23So,
37:25tapos talagang
37:25full ang
37:26sold-out
37:27tickets,
37:28totoo naman.
37:30So,
37:31parang,
37:31you have to
37:31cater to
37:3250,000
37:33people or
37:33at least
37:3310,000
37:34man lang.
37:35So,
37:35we baked
37:36cookies
37:37worth
37:38250,000
37:39pesos.
37:39That many,
37:40ah?
37:40That many.
37:44Walang
37:44bumili.
37:46Oh.
37:47Walang
37:48bumili
37:48kasi,
37:49yung
37:50pwesto
37:50namin,
37:53ay nilagay
37:54kami doon
37:54sa pwesto
37:55na hindi
37:57dinadaanan
37:58ng mga
37:58spectators.
37:59Okay.
38:00So,
38:02yun din yung
38:02pangit sa mga
38:03bazaar,
38:04sa mga
38:05events.
38:06Kasi sabi ko,
38:07dapat pro-employee,
38:08pro-business ka rin.
38:09Hindi kasi pwede
38:10ikaw lang kikita.
38:11So,
38:11maraming organizers
38:12kasi na
38:13priority nila,
38:15kumita lang sila.
38:16Kahit
38:16alam naman nilang
38:17mahirap tong
38:19pwestong to
38:20or
38:21hindi nila
38:23hindi nila
38:24naayos yung
38:24logistics nila
38:25or yung
38:26paraan kung paano
38:27mapapapunta doon
38:28yung mga
38:29spectators
38:29para bumili.
38:30So,
38:31lahat kami nalugi.
38:32Oh,
38:33lahat kami nalugi.
38:34Maraming events
38:35na ganun.
38:36Paasahin ka ng
38:37organizers.
38:38Maraming paasang
38:39organizers.
38:39Not all.
38:40Okay.
38:41Not all.
38:41So,
38:42I respect
38:42organizers
38:43who
38:44are fair
38:45and they
38:46think about
38:47the
38:47merchants
38:49also.
38:50So,
38:51yun.
38:51Pero marami pa rin
38:52organizers
38:53na
38:53nakafocus
38:54nila
38:54sa kita
38:55nila.
38:55Wala na silang
38:56pakailam
38:56sa merchants.
38:57Pare-pare
38:58lang naman tayong
38:59nagsisimula,
39:00nagdinegosyo,
39:01small business.
39:02To make sure
39:03that won't happen
39:05again,
39:05ano yung mga
39:06steps mo?
39:08So,
39:10number one,
39:11jumu-join na lang
39:12ako ng events
39:13kapag yung mga
39:14na sure na
39:14yung salihin na
39:16namin before
39:16tapos successful.
39:18Okay.
39:19So,
39:20and then,
39:21naaral ko na eh.
39:22Naaral na namin.
39:23Ano ba yung
39:26ang tawag dito?
39:27Ano ba yung
39:28dynamics
39:29ng isang
39:29concert,
39:31for example,
39:32na siguradong
39:34bebenta ka?
39:35So,
39:35one,
39:35tatanungin mo,
39:37ilan na ba
39:37ang tickets sold?
39:38Okay.
39:39Number two,
39:40ilan ba
39:41merchants?
39:42Mamaya,
39:43ang tickets na
39:43binibenta mo,
39:44kasha dyan
39:4520,000,
39:46merchants mo,
39:47200.
39:48So,
39:4920,000 to 200,
39:50ilan ang masaserve mo?
39:51Yan.
39:52Tama.
39:52So,
39:52dapat
39:53yung ratio
39:55between
39:55the merchants,
39:57yung sellers,
39:58and yung mga
39:59spectators,
40:00eh dapat yung
40:01kakita-kita naman.
40:03Diba?
40:04Yan.
40:04Number two,
40:05magkano bang
40:05sinisingil ng
40:06mga organizers?
40:08Mga ganyan.
40:10So,
40:10very important
40:11yung sumasali
40:12ka sa mga pop-up
40:13kasi
40:14you only have
40:16that weekend.
40:17If you made a mistake,
40:18that weekend,
40:19pwede ka bumawin
40:20sa susunod.
40:21Hindi ka kailangan
40:21magbahed ng
40:22isang buwang renta
40:24or tali ka
40:25sa kontratang
40:25six months,
40:26slugi ka naman
40:27the whole time.
40:27So,
40:28maganda yun
40:28para matry mo
40:29yung mga lugar
40:29na,
40:30ah,
40:30dito malakas ako.
40:31Ah,
40:31dito benta yung
40:33produkto ko.
40:34may gano'n.
40:34Galing,
40:35natututo ako.
40:36Hindi mo business-minded
40:37pero nakaka-idea ako.
40:38Na maintindihan mo lang yun
40:40pag na-experience mo na.
40:42Right.
40:42Hindi mo yun,
40:43wala,
40:43wala,
40:43sablibro,
40:44walang gano'n eh.
40:46Experience is the best teacher
40:48pa din kung waga talaga.
40:50Doon,
40:51ano yung mga
40:52investments mo
40:53that you are proud of
40:54apart from
40:55this business?
40:56Kasi diba,
40:57you are also
40:58an artista
40:59and on the side,
41:00diba,
41:01you also
41:01get to earn.
41:02So,
41:03ano yung mga investments mo
41:04na
41:04you are proud of?
41:06Siyempre,
41:07I'm proud of
41:07DC Delights.
41:09We're now
41:10from an online
41:11business
41:11to now we have
41:13three branches.
41:14We're doing events.
41:15But,
41:16alam mo,
41:18first time ko atang
41:18sasabihin to them,
41:21I'm so proud of
41:22what I've done to myself.
41:24Kasi ininvestan ko
41:25yung character development.
41:27How I
41:28respond to things,
41:30how I understand
41:32different situations,
41:34how I handle,
41:36I still,
41:37I'm still working on myself.
41:38Pero,
41:40nakikita ko yung benefit
41:41nung,
41:42sabi mo nga,
41:43pranka ko.
41:44Pranka pa rin naman ako ngayon.
41:46But now,
41:46I know how to deliver things properly
41:48in a sense na
41:50na-absorb
41:51nung taong
41:54mag-take ng negative feedback.
41:56Kesa dun sa dati na
41:58imbes na mag-take siya
41:59ng negative feedback,
42:01makaawayin lang niya ako
42:02kasi kung paano ko sinabi,
42:04alam mo yung mga ganun.
42:05And also,
42:07um,
42:09yung PC mo eh.
42:11Yung haba ng pasensya mo,
42:13yung,
42:14yan,
42:14yung character development.
42:16Nag-invest ako nang mabuti
42:17sa character development.
42:18I attend workshops,
42:20I attend seminars,
42:22I,
42:23um,
42:24yeah,
42:24I,
42:25I work on my relationships.
42:27So,
42:28ngayon may effort na ako
42:29to,
42:30tati kasi,
42:31ayaw ko talaga nang,
42:33hindi ako lumalabas ng bahay.
42:35Even that,
42:36hindi ako,
42:37wala akong social battery.
42:39Totoo.
42:39I don't,
42:39I don't drink,
42:40I don't smoke.
42:42I like food.
42:44I like,
42:44I like talking.
42:46Pero,
42:47di ba pag lumalabas ko,
42:48masarap po siyong inuman,
42:49may konting,
42:50hindi ko ginagawain.
42:51So, parang napapagod ako.
42:53Tapos,
42:53I don't know,
42:54I enjoy,
42:54but now,
42:55I enjoy mingling with people.
42:57I enjoy talking to people.
42:59Yung may sense naman,
43:00huwag naman yung walang sense.
43:01Yun,
43:02napapagod ako,
43:02na parang pag wala akong
43:04natututunan sa'yo,
43:05or wala man lang tayong
43:07substance,
43:07kausap,
43:09goodbye.
43:10Bala ka Diyos sa buhay mo.
43:12Hindi tayo aligned.
43:13So,
43:13ganun lang naman yan.
43:14Pero,
43:15it's,
43:16it's the investment you do
43:17within yourself
43:19is the best talaga.
43:20Alam mo,
43:21you work so hard, no?
43:22Wala ka bang ano,
43:23what are the biggest purchases
43:25for yourself
43:26na-deserve mo naman,
43:27di ba?
43:28Maka,
43:28you're into bags,
43:29you're in shoes.
43:30Alam mo,
43:31hindi ako into bags
43:32and shoes.
43:34Lahat ng makikita
43:35yung suot ko na,
43:37misa nga mahal na sa'kin,
43:39hindi pa pala mahal yun
43:39sa iba.
43:41Bigay.
43:42Bigay siya.
43:42Kasi,
43:43I have a lot of friends
43:44na nagtatrabaho
43:45sa mga brands
43:46na mga matataas
43:47yung position nila
43:48and they have the capacity
43:50to give away
43:51some products.
43:52And of course,
43:52yung mga nakukuha kong
43:53yung sponsorship,
43:55mga,
43:57when they,
43:59for work,
43:59sa work din.
44:00Hindi ako,
44:02hindi ako mahilig
44:03sa bags
44:04or shoes
44:05or
44:06yung mga ganyan.
44:08Jewelry.
44:09Taw mo,
44:09wala akong suot na jewelry.
44:10Hindi ako mahilig.
44:11But I travel a lot.
44:14I
44:14eat
44:16anything and everything
44:17I want.
44:19So,
44:19yun,
44:20siguro doon ako magastos.
44:21So,
44:22araw-araw dapat masarap.
44:23Gusto ko yung kinakain ko.
44:25Parang yun na yung pinakaan ako.
44:27Ayoko nang,
44:27yung kakaing akong okay lang.
44:30How many countries
44:30have you gone to?
44:32sobrang dami na.
44:33Oo,
44:34sobrang dami na.
44:37Masyado nang madami.
44:38Pero,
44:39marami pa rin ako
44:40dinapupuntahan.
44:41Pero marami na.
44:42So,
44:43memories ko na yan
44:44sa immigration,
44:45sa ganito.
44:46Sometimes when I travel
44:47with my friends,
44:49pwede ba ito sa check-in?
44:51Pwede yan.
44:52Alam ko na,
44:53yung bawal sa
44:54hand-carry,
44:55na pwede sa check-in,
44:56na vice versa.
44:57May mga ganon.
44:58More than 100 ganon?
45:00Hindi naman.
45:00Ilang countries ba sa mundo?
45:02100.
45:04Less than 200.
45:05No,
45:05I don't think,
45:06I don't think,
45:07ano,
45:07but,
45:07I travel kasi like,
45:09Australia is also my home.
45:11So,
45:11I go back every year.
45:13And then,
45:14Japan,
45:15now,
45:15I have to,
45:16because of our matcha,
45:17kasi our matcha is from Japan.
45:19So,
45:19I go there every,
45:21first time ko actually mag-Japan just then,
45:23but I feel like every year,
45:25magpupunta na ako ng Japan.
45:27Sinasabi ko lang excuse,
45:28para lang makapunta ng Japan,
45:29pero,
45:29Pero at least,
45:30diba,
45:30parang,
45:31you hit two birds with one stone,
45:33kasi,
45:33diba,
45:33it's such a business.
45:34Yes.
45:34I'm a market research kasi ako eh.
45:37Kasi,
45:38kailangan,
45:39alam mo yung nangyayari sa mundo.
45:40Kailangan knowledgeable ka,
45:42updated ka sa mga,
45:44trend.
45:45So,
45:46you have to do market research.
45:47Right.
45:48Ano yung best country that you've gone to?
45:51Ikaw?
45:53Do you have one?
45:54That's a tough question.
45:56I'd say,
45:58siguro,
45:59bias ako sa Melbourne.
46:00Because,
46:01one,
46:01that's my home.
46:02Number two kasi,
46:03I love coffee.
46:04So,
46:04in Melbourne kasi,
46:05even the,
46:07first cafe that you see sa Kanto,
46:09masarap ang kape.
46:10So,
46:11hindi ka mahihirapan,
46:13na makahanap ng masarap na kape
46:15sa Melbourne, Australia.
46:17Okay.
46:17But also,
46:19I love Japan.
46:20Oh my gosh,
46:20alam mo,
46:20da ko makain masyado ng karne dito.
46:22But sa Japan,
46:23I love meat.
46:25Ang sarap ng karne dun.
46:27Oh my gosh.
46:29And I'd say,
46:30Vienna.
46:31Vienna.
46:32Vienna,
46:32Austria.
46:33Oo,
46:34super safe.
46:35Alam mo,
46:35safety is number one.
46:37Yes.
46:37Safety,
46:39and the architecture.
46:41Actually,
46:41Amsterdam is also very nice.
46:43Yeah,
46:44okay.
46:44Amsterdam,
46:44sa Netherlands.
46:46so,
46:46yung architecture niya,
46:47ang ganda.
46:48Very artistic.
46:49Even their clothing,
46:52maraming local.
46:54I love supporting local.
46:56So,
46:56when I go to a place,
46:58imbis na kunyari,
46:59kakain ako sa isang
47:00big chain of a restaurant,
47:03I'd find local,
47:04little local restaurants or cafes.
47:07Then I go.
47:08Okay.
47:09So,
47:09yun talaga yung
47:10gusto mong ginagawa?
47:13Food.
47:14Anything food related,
47:15I love.
47:16Tapos,
47:17very related pa sa business.
47:19Yes,
47:19correct.
47:19It reflects.
47:21Oh,
47:21yun.
47:21So,
47:22just a little update
47:23about you,
47:24Don.
47:25We've talked about your business.
47:26What about showbiz?
47:28What's keeping you busy?
47:29Do you have projects now?
47:31Okay.
47:32So,
47:32now,
47:32I am active
47:33with TV5.
47:35So,
47:36they're very,
47:36I'm very grateful
47:37that they're giving me work.
47:39At the moment,
47:40merong,
47:41merong,
47:42parang nasa script sila ngayon
47:44na sinusulat
47:45for a
47:46series.
47:47So,
47:48hopefully,
47:48mag,
47:49ano siya,
47:49mag blossom siya
47:51into,
47:52ano na,
47:52mag taping na kami.
47:54Pero so far,
47:54yun ang
47:55update,
47:56which obviously,
47:57I cannot share what it is
47:58and what it's about.
47:59Pero meron siyang ganon.
48:00So,
48:00hopefully,
48:02and,
48:02then,
48:03na-miss ko na rin,
48:03na-miss kong umarate,
48:04na-miss ko rin mag-host.
48:07But yes,
48:08so,
48:08TV5,
48:09I am very grateful
48:10right now.
48:11Correct.
48:11But I'm also,
48:12I just did
48:15family feud,
48:16deal or no deal.
48:17So,
48:17grateful din ako
48:18with GMA
48:18and ABS-CBN
48:20na,
48:21oh,
48:21thank you,
48:22parang,
48:23you know,
48:24kinocontact nila ako
48:25to guest.
48:26Correct.
48:26So,
48:27very grateful.
48:28So,
48:29more than a decade ka na rin pala
48:31sa show.
48:31Oo, no?
48:32Ang bilis, no?
48:33Yeah.
48:34So, ganon siya.
48:36And,
48:36nabanggit mo din naman kanina,
48:38last question,
48:38diba?
48:39You said that you're
48:41getting married soon.
48:43So,
48:44is it already in the works na,
48:46well,
48:47we know you're
48:48engaged naman,
48:49diba?
48:50In December,
48:51actually,
48:51in two months.
48:52So,
48:54yes,
48:54matagal na,
48:55everything's,
48:55everything's sorted out.
48:57Everything's planned.
48:58Di lang kami,
49:00we're just very quiet about it.
49:02Kasi,
49:03um,
49:04what people don't know,
49:06they cannot ruin.
49:08So,
49:09ganon.
49:10Um,
49:11very,
49:11Ralph,
49:12because he's a very private person.
49:14Yes.
49:14So,
49:15yes,
49:15you might see him
49:17on the internet,
49:18doing what,
49:19you know,
49:20what he's supposed to do,
49:21which is work.
49:22Pero,
49:22in terms of private life,
49:24very,
49:25ano siya,
49:26medyo madamot siya
49:27sa kanyang private,
49:28sa aming private life.
49:29So,
49:29and I respect that,
49:30you know.
49:31Um,
49:31hiwalay,
49:32sabi niya,
49:32work,
49:33work lang ako ng ganyan.
49:35Ganon siya.
49:35So,
49:35nare-respect ko naman yun.
49:37Eh,
49:37tayo,
49:37kasi diba pag showbiz,
49:38wala,
49:39I have to share my,
49:41my personal life
49:42with,
49:42with the world.
49:43So,
49:44I think,
49:45yung part na yun,
49:47medyo,
49:47na-appreciate ko yung,
49:49oo nga,
49:49no,
49:50yung na-enjoy namin,
49:51walang,
49:51walang ibang magko-comment,
49:54walang ibang,
49:55nangingialam.
49:56Correct.
49:57So,
49:58minsan,
49:58nakaka-buisit din naman kas talaga yung,
50:01yung,
50:02you don't even know the person,
50:04but then,
50:05they feel like they have a say,
50:06sa buhay mo.
50:08Pero,
50:09how does he handle it?
50:10Kasi,
50:10siyempre,
50:10don,
50:11you're a public figure.
50:12I mean,
50:12he's a quiet type.
50:14But he's also now a public figure.
50:16oo nga eh.
50:17So,
50:17he's just focused sa work niya.
50:19Noong una,
50:20ano siya,
50:21naiilang talaga siya,
50:22as in,
50:22camera,
50:24um,
50:25nayon,
50:26okay lang siya na makunan na nag-work eh.
50:28Pero yung personal life talaga,
50:30ilang siya,
50:31ilag talaga siya.
50:32So,
50:32ayaw niya na mabibideo siya ng
50:34kumakain,
50:35ayaw siyang mabibideo siya ng
50:37magkasama kami.
50:39Um,
50:40his,
50:41ayaw niya ng PDA
50:42sa labas.
50:43Sobrang conservative.
50:45Di ko nga alam ba't ako nagustuhan nun eh.
50:47Kasi,
50:47I'm the total opposite.
50:48Yeah.
50:49Pero,
50:49sobrang conservative niya ng family niya.
50:52So,
50:53di ko alam.
50:53Noong naisip niya.
50:55So,
50:55what makes the relationship work,
50:57considering that you are opposites?
50:59Diba?
50:59Oo,
50:59totoo yun.
51:00Interesting.
51:01I think the compatibility comes from
51:03being online in terms of
51:06our perspective in life.
51:09I also support him.
51:10Yung work niya,
51:11very complex.
51:13So,
51:14ang daming risks,
51:15even our safety.
51:17So,
51:17which na,
51:18ano rin ako,
51:19nagugulat din ako.
51:20Alam mo,
51:21we focus on repair.
51:25Our relationship is not perfect.
51:26Pero,
51:27we focus on repair.
51:28We have dreams.
51:29We support each other's dreams.
51:31Very,
51:32ano nga kami,
51:33very
51:35individualistic.
51:36Kasi,
51:36iba yung gusto niya
51:37so gusto ko talaga.
51:38He's not a traveler.
51:40I'm a traveler.
51:41So,
51:44very opposite kami.
51:45Pero,
51:47nag-a-align kami
51:48in terms of,
51:48yan,
51:49the dreams that we have,
51:50the support that we,
51:51we get from each other,
51:53yung,
51:54um,
51:56I think,
51:57principles and integrity.
51:59Parehas kami.
52:00Correct.
52:01So,
52:01doon,
52:01doon kami,
52:03at saka,
52:03ang talino niya.
52:04Oh my gosh,
52:04ang sarap,
52:05ang sarap kausap ng matalino.
52:08Kasi,
52:08diba,
52:08pag bobo yung partner mo,
52:11pagkatas nyo mag-sex,
52:12anong gagawin nyo?
52:13Wala na.
52:14Diba,
52:14Burns?
52:15Oo,
52:16miss ko.
52:18Cut nyo na lang,
52:18pag di pwede yun.
52:19Pero,
52:20miss,
52:20kasi,
52:20diba,
52:20pagpagod ka na,
52:21okay din yung,
52:22huwag na lang mag-usap.
52:23gano'n.
52:24Choke lang.
52:25Pero,
52:26yung problema nyo,
52:26problema pa rin.
52:28Hindi naman namawala yun,
52:29after mong,
52:30mag-channeling,
52:31yun,
52:31di ba?
52:32So,
52:32hindi,
52:32masarap,
52:33kasi,
52:33pag may sulul,
52:34kasi,
52:34life is a problem-solving thing.
52:37Yeah.
52:38Kahit gano'ng kaliit,
52:40o gano'ng kalaki,
52:40you always have problems in life.
52:42So,
52:43ang sarap ng iyong katuwang mo sa buhay,
52:45e,
52:45may ambag.
52:46Correct.
52:47Sa solusyon.
52:49Correct.
52:49Diba?
52:49Kahit ano yan.
52:50Right.
52:51Sinong maghugas ng pinggan,
52:53kahit,
52:54to,
52:55sinong magbabahid ng ganito,
52:56to,
52:57wala muna ako,
52:58ikaw muna,
52:59whatever kind of problem.
53:01Pero,
53:01yung wala,
53:02ang ambag lang niya is sex,
53:04it will die down eventually.
53:05I like intelligent man.
53:07Right.
53:08Hindi ko gusto talaga yung,
53:10kanalari,
53:11first date natin,
53:11wala kang substance kausap,
53:13uwi na lang ako.
53:14Yan,
53:14mag-i-rest na lang ako.
53:15Right.
53:16Tutulog na lang ako.
53:17I don't judge
53:19other people
53:20who are into
53:21whoever.
53:22Kanya-kanya tayong type.
53:24Pero yung type ko,
53:25matalino.
53:26Right.
53:26So,
53:27wala,
53:28wala ata,
53:28wow.
53:29So,
53:29sabi,
53:29wala ata akong ex na
53:30bobo.
53:31Tari!
53:32Meron man di tayo nagtagal,
53:33for sure.
53:34Okay,
53:35please,
53:35diba?
53:36You can tell na yung man.
53:38Ano yung yan?
53:39Off the record.
53:40Yeah.
53:41Before I wrap up,
53:42wrap up this interview,
53:44parang bumabalik ako doon
53:45sa simula na
53:47you joined PBB
53:49as your last hurrah.
53:51But now,
53:52after
53:53almost a decade,
53:55parang you're coming
53:55full circle.
53:56Kasi,
53:57diba,
53:57ito na yung,
53:58malapit na,
54:00it's two months away
54:00to achieving that dream of yours
54:03more than a decade ago.
54:04O-o,
54:05totoo,
54:06totoo.
54:07Life,
54:07life's been beautiful.
54:10Life's been kind to me.
54:11It taught me a lot of things.
54:14But,
54:15at the end of the day,
54:16I always make sure
54:18that I pick
54:19the learnings
54:20and I keep it within me
54:22and then I unlearn
54:23the toxic part of
54:25it
54:25and I let go of that.
54:27So,
54:28yeah.
54:29Correct.
54:29Okay,
54:30Don,
54:30please invite our viewers
54:32to visit
54:34DC Delights,
54:35your branches,
54:36your projects,
54:38and
54:38yung mga
54:39social media accounts mo.
54:40Yes,
54:41hi,
54:41Pepsters.
54:42Thank you very much
54:42for watching.
54:43Please follow
54:44our social media accounts.
54:46Mine is
54:47the Don Chang
54:48and DC Delights
54:49is DC Delights
54:49Bake Shop.
54:50And then,
54:51if you want to try
54:51our chewy cookies
54:52and our specialty coffee
54:54and also our specialty matchup,
54:56please visit our cafe
54:59here at Scout Dr. Lascano
55:01and also in GH Mall
55:03and Esma-san.
55:05Thanks, Don.
55:06Thank you so much, Burns.
55:07I know.
55:08Tapos,
55:09of course,
55:10for your latest
55:11showbiz updates,
55:12celebrity,
55:13non-celebrity,
55:14and lifestyle articles,
55:15just visit our website,
55:17pep.ph
55:18and you can also follow
55:19our social media accounts
55:21flashed on your screen.
55:23So,
55:23there you have it, guys.
55:24Thank you,
55:25Miss Don Chang.
55:26Thank you so much.
55:27Thank you for having me.
55:28So,
55:29there.
55:29Thank you, Pepsters.

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