This video will show you how to integrate and use NTRsupport contact buttons for remote support sessions ( http://www.ntrglobal.com/ntrsupport ).
A contact button is a javascript code that shows an image. If somebody clicks on the image when an operator is connected, they will both connect through a chat window.
Four things to know about contact buttons:
1. Buttons have 2 status: online & offline
2. Buttons connect to a group of operators or to a specific operator
3. Buttons can be integrated in several ways and places (E-mail, web page, customer desktop, etc.)
4. Buttons can be customized (images, surveys, etc.)
Learn on this video how to set up this buttons step by step.
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