00:01Royal Mail is planning to cut 2,500 support and head office jobs by the end of 2027.
00:08The company says frontline posties and drivers are not included and the cuts will be achieved through voluntary redundancies and
00:15people leaving.
00:17Royal Mail says the changes will improve efficiency and allow more investment in services.
00:22The company is also facing falling demand for letters and criticism over delivery performance.
00:28Just over 75% of first class letters were delivered on time in the year to March, against a target
00:35of 93%.
00:36Unions say the cuts will not solve the problems facing Royal Mail and are calling for action.
