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Airport e-gates go contactless – but travellers still need to pack their passport
The new system promises quicker arrivals, but there are important rules about who can use it and what happens if checks are needed. Find out how the changes will work at airports around the UK.
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00:01Passengers will soon be able to use airport e-gates without presenting a passport. The e-gates use
00:06facial technology to check a traveller's identity against passport information before the gate
00:11opens. Officials say testing found it can be up to 25% faster than using a passport.
00:18It's being introduced first at East Midlands Airport, with rollout to other UK airports
00:23planned by early 2027. Initially, contactless use is limited to British citizens. Passengers, though,
00:32must still carry a passport. Anyone needing checks may be asked to use the passport reader
00:37or asked to speak to a Border Force officer. Security checks remain in place.

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