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We sit down for an exclusive chat at Apple Park with new CEO John Ternus and SVP of Worldwide Marketing Greg Joswiak. They discuss the future of AI, why the iPhone remains the central hub for personal intelligence, and Apple's unwavering commitment to privacy.

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Transcript
00:00It's in my blood, like goosebumps is probably, you know, and excitement and just real, like really, really excited about
00:07the future.
00:12Beyond the Hardware announced at this year's iPhone event, there's a massive shift happening at the top of Apple.
00:19John Ternus officially stepped into the role of Apple CEO within the last week, and we sat down with him
00:24and Jaws for an interview at Apple Park.
00:27We asked him directly what having an engineer at the top of the company means for product design, innovation, and
00:33its strategy.
00:34And here's what John had to say about taking the helm.
00:37Shifting gears a little bit to sort of the AI question, I was super interested in what you call the
00:43intelligent personal hub.
00:44I actually sat there as you were going through this thing that does all this stuff.
00:49I'm like, is he talking about glasses?
00:50Are you talking about what you're talking about?
00:52And you basically said, this is your iPhone.
00:54And I thought that was really interesting and kind of on point, but also almost signaled like a shift away.
01:01Like everybody's talking about, oh my gosh, this AI wearable, that AI wearable, and you're shifting the attention back to
01:05the device you already have in your hand or your pocket.
01:07But does that also in any way indicate a shift in thinking at Apple about where the center of AI
01:13activity should be, as opposed to something that you might wear?
01:16I wouldn't say it's a shift in thinking.
01:19I think it was sort of a kind of presenting our vision of how we feel about it.
01:24And yeah, there's lots of talk about, you know, what comes next and wearables and things like that.
01:29And the reality is we make amazing wearables, right?
01:31Apple Watch is an incredible device, incredible device for AI.
01:34AirPods are as well.
01:35But I think the key is that the phone is kind of the perfect device, right?
01:41It's powerful, great battery life.
01:42It has a display.
01:43People want displays.
01:44You want to see information.
01:45But, you know, humans process information way more effectively visually than, you know, through audio.
01:50And so having a display is amazing.
01:51And it fits in your pocket.
01:53And so we don't see the phone, you know, losing significance in any way, shape, or form.
01:58And, in fact, because all of your personal information is on that device, that device that you hold, that you
02:03control, nobody else has access to it.
02:05Apple doesn't have access to it.
02:07We don't want access to it.
02:08That's your information.
02:09And so having that kind of in that personal hub is really powerful.
02:13And then you can take advantage of other devices and products and, you know, like Apple Watch and AirPods.
02:18But having that control and that privacy, we think, especially as AI becomes more capable and more powerful, it's both
02:24a huge enabler,
02:25which if you've been playing with Siri AI, you see, like, the value of it, but also really important from
02:31a privacy standpoint.
02:32Since you bring up privacy, I think that's something that's been in the news a lot lately, especially with meta
02:37and glasses and that sort of thing.
02:38I'd love to get your approach and your thinking around privacy, not only when it comes to this new category.
02:43I know you can't talk about unannounced products.
02:45But what do you think about the backlash around what people are calling, you know, pervert glasses to some?
02:52And, like, if you do.
02:54That's quite a marketing slogan.
02:55Yeah.
02:56If you do enter, let's just say, AI wearables in general, how do you make sure that people continue to
03:02trust your stance on privacy, even as you get into new markets?
03:07Yeah, I think, you know, whenever we do anything, we always do it with an eye towards privacy and security.
03:13It's something we take very seriously and approach very thoughtfully.
03:16And I think if you see the audio intelligence features that we just announced on Apple Watch, you know, it's
03:22been possible to record audio or create a transcript with apps on watches and phones for a long time.
03:28And we wanted to build something that was very privacy first, right?
03:32And so you look at Siri Recap and there is no transcript.
03:35There is no recording.
03:36Like, even the owner of the watch can't see the recording.
03:39It doesn't exist.
03:40There is no transcript.
03:41There is no speaker attribution.
03:43Like, we wanted to do this in a way that people feel comfortable using it and people around the user
03:47feel comfortable about its existence.
03:50Sure.
03:50And that's so important, right?
03:51I mean, I think a lot of people glanced over that, right, and thought, you know, it's recording you all
03:59day.
03:59It's not recording you at all, right?
04:01That's why we had to create a whole new chip for the watch that has this exclave on it that
04:07allows us to only keep that audio for the moment it needs to be processed, right?
04:13To create very high-level notes, right, of what's going on.
04:17As John said, no transcript, no recording at all.
04:19If we don't have a recording, it means no one else has a recording, right?
04:23It can't get hacked.
04:24It can't get, you know, commanded to be delivered for somebody.
04:27It is Apple doing this sort of feature, which there's clearly a need and a desire for so we can
04:32all kind of stay in the moment, right, as we're having meetings or discussions, right?
04:36But then kind of what was the, what did we talk about again?
04:38You know, it was just that higher-level notes to remind you of that without getting into all the stuff
04:44that really is privacy concerning, which a lot of other products are doing.
04:49So, we'd be remiss if we didn't sort of talk about the big change that happened, well, only a week
04:55ago.
04:56You know, John, you became CEO.
04:58I guess so, huh?
04:59Was that just this week?
05:02You're newly minted, as they would say.
05:05And by the way, look, he's still here.
05:07He's still here.
05:08You know, here doing our tech stuff.
05:10I would miss this chat.
05:11I love that.
05:12Very impressed and very happy about it.
05:14But so, look, there's some expectation that as an engineer, and I'm going to put this in quotes, you might
05:21reinvigorate innovation at Apple.
05:23I don't think we ever lost innovation.
05:24But I kind of think that it's, the question is how you view sort of innovation, like what your feelings
05:30are about what it means to you, and maybe how you think that will signify in some way the Ternus
05:39era.
05:39And because each CEO has sort of had their mark, and it has something to do with who they are,
05:45how they approach things.
05:46So, that's really what I'm looking to speak to, not trying to, like, look, you guys have innovated.
05:51I've seen it.
05:53Look, I love making product, right?
05:57And I love doing it with the people here at Apple, and I've been doing it for 25 years.
06:01And so, what I'm most excited about is to continue to build amazing things like that.
06:08And that's what we do.
06:09Yeah, right?
06:11How many times?
06:11You're going to get very tired.
06:12I'm going to just keep going.
06:14Would you like me to throw it to you?
06:15I was going to throw it to you.
06:19But, yeah, so I think for us, it's just focus on building amazing things.
06:23And I have to say, like, this is the most exciting time in my career to be building product because
06:30AI presents all these new opportunities and, you know, things we have to be really thoughtful about and deliberate about.
06:37But, you know, you can see what we're able to do now in our products that we were never able
06:41to do before.
06:42You know, you mentioned Smart Take.
06:43Like, how cool is that?
06:44You can set the phone up and it's just taking pictures when it's ready and when you're ready.
06:48Those are incredibly new, exciting capabilities for the kind of products we've made.
06:53But this also opens the door for new kinds of products.
06:55And so we're just really excited.
06:57Our roadmap is – I couldn't be more excited about our roadmap and what we have ahead of us.
07:02And, yeah, it's going to be fun.
07:04Yeah, yeah, not going to happen.
07:09Last question for me is just, like, as you look at the – not just, like, your own pipeline but
07:14the competitive landscape, how do you position yourself versus the competition, not only in terms of the foldable phone that
07:20you just introduced, but your entire product lineup?
07:22Because there's a lot that was announced this week.
07:24Like, how would you sum it up in terms of, like, here's what we're delivering now?
07:28Yeah, I think, you know, you look across our whole portfolio and it's – you know, the beauty of Apple
07:34is it's hardware, software services, right?
07:36And what I love is when all of these things kind of come together and interact and create an experience
07:42that is just bigger than the sum of its parts.
07:45And so that's what we're going to continue to do is to make sure that we're delivering core experiences that
07:51really help people in all aspects of their lives, from when they wake up in the morning to when they
07:56go to bed at night.
07:58So, last question.
08:00And I interviewed you probably, like, 12 years ago.
08:03I remember you – Phil Schiller and I –
08:05Macklick, right?
08:05Exactly.
08:06Wow, look at that.
08:07So I feel like I know you a little bit.
08:09And so this is a bit of a more personal question, but I'm just curious what it felt like the
08:12moment – I know you've probably known you were going to be CEO for a while – but the moment
08:16when you realized, oh, I'm about to become the CEO of one of the biggest and most important companies in
08:23the world.
08:24What did that feel like?
08:24Like, just – because people are very curious.
08:27You're a regular – you're a guy, a regular guy.
08:29Just – what does that feel like?
08:32I mean, it's amazing.
08:33What an extraordinary privilege, right?
08:35And, I mean, the reality is I just – I love this place, right?
08:39It's in my blood.
08:41Like, this is – I've been here for half of my life.
08:43I love the people I work with.
08:44I love to be able to build the products that we all build together.
08:47And so, goosebumps is probably, you know, and excitement.
08:52And, yeah, just real – like, really, really excited about the future.
08:57Awesome.
08:57Thanks a lot for the time, guys.
08:58Yeah, thank you.
08:59Thank you, guys.
09:00Having a 25-year engineering veteran run the company is going to be fascinating to see play out over the
09:05next few years.
09:06But stepping out with the iPhone duo is definitely a bold start.
09:09If you want to learn more from Jaws and John about what it took to make Apple's first foldable happen,
09:14click the video on your screen now to see the rest of our interview on Tom's Guide.
09:18Don't forget to like and subscribe, and we'll see you back here soon.
09:24The video – you would turn it – they threw a phone.
09:30Like, yes, that was me.
09:32Can I have a picture with you?
09:33Yes, you can.
09:34Oh, my gosh.
09:34It turned you into a star.

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