00:00Thousands of patients could be wrongly removed from GP lists under an NHS England policy.
00:06The changes aim to remove people who no longer live in England, but GPs say some active patients are being
00:12dropped by mistake.
00:13The time given to respond to checks has been cut from six months to three.
00:18Analysis found GP lists fell by more than 483,000 between October and July.
00:25GPs warn some patients have struggled to access repeat prescriptions after being removed.
00:30They say vulnerable people could be particularly affected.
00:34NHS England says robust checks are in place, with patients contacted through several channels before removal, and the process can
00:42last up to five months.
