00:00Are you still standing in lines to complete your paperwork?
00:02In Colombia, many entities have implemented the virtual queue, but few use it.
00:08Banks, EPS (Health Promoting Entities), notaries and public entities already have the service
00:15so you can book virtual appointments from your cell phone.
00:19And many people still get up early or waste hours waiting to be seen.
00:23Here's how it works.
00:29Go to the official identity website or app.
00:32It could be the DIAN (Colombian Tax Authority), notaries, the EPS (Health Promoting Entity), or the bank of your choice.
00:38Look for options like virtual queue, shifts, or schedule your appointment.
00:42Register your details and choose your procedure.
00:45The system gives you a digital appointment or an estimated time.
00:49And the best part is, you can wait from the comfort of your home or your workplace.
00:53However, you must pay close attention to your cell phone.
00:56The entities notify you when it's almost your turn.
01:00That way you arrive on time.
01:01Remember, before leaving your house, check if your procedure has a virtual queue.
01:06That will help you save time and avoid stress.
01:09Save this video because you're going to need it.
01:12And share it with that friend who gets up early to stand in line.
01:23Thank you.
01:23Thank you.
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