00:00Excuse me, could you help me?
00:02Of course. What's the problem?
00:04I'm trying to pick up my package.
00:06Okay. Did you enter your pickup code?
00:09Yes, but the locker won't open.
00:12Let me check. What number is your locker?
00:15Number 24.
00:16And you're sure the code is correct?
00:19I think so. I copied it from the message.
00:22Could I see the code?
00:23Sure. Here it is.
00:25Ah, I see the problem.
00:26What is it?
00:27This code expired yesterday.
00:30Oh, I didn't know they expired.
00:33Don't worry. I can generate a new one.
00:35Really? That would be great.
00:37Okay, try this new code.
00:39It opened.
00:40Perfect. You can take your package now.
00:43Thank you so much.
00:44So, you or do this open code.
00:44Okay, so, let me tell you what it looks like.
00:44You can actually see the page.
00:44I believe this is important to know.
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