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Learn useful English for returning clothes at a store.

In this Easy English conversation, a customer returns a jacket because it is too small and asks to exchange it for a larger size.

Perfect for beginners (A1–A2) who want to learn practical English for shopping and everyday situations.

πŸ“š In this lesson, you'll learn:
How to return an item
How to ask for a different size
Shopping vocabulary
How to ask to try on clothes
Useful customer service phrases

Practice listening, speaking, and pronunciation by repeating each sentence aloud.

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Category

🎈
Fun
Transcript
00:00Excuse me, I'd like to return this jacket.
00:04Of course. May I ask why you'd like to return it?
00:07It's too small for me.
00:09Do you have the receipt?
00:12Yes, I have it right here. Thank you.
00:15Would you like a different size?
00:17Yes, please. Do you have a larger size?
00:19Let me check for you.
00:21Yes, we have one in your size.
00:24That's perfect. Could I try it on?
00:26Of course. The fitting rooms are over there.
00:30Thank you for your help.
00:32You're very welcome.
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