00:00Excuse me, could you help me?
00:02Of course. What seems to be the problem?
00:05There's no hot water in my room.
00:08I'm sorry about that. What room are you in?
00:11Room 305.
00:13Have you tried running the water for a few minutes?
00:16Yes, but it's still cold.
00:19I see. I'll send someone to check it.
00:22How long will that take?
00:23About 15 minutes.
00:25Okay. I need to get ready for dinner soon.
00:28I understand. If we can't fix it quickly, we can move you to another room.
00:33Would I have to pack everything?
00:35Yes, but we can help you with your luggage.
00:38Alright. Hopefully it can be fixed.
00:41We'll do our best.
00:43Thank you for your help.
00:44You're very welcome.
