00:00Excuse me, is this the right platform for London?
00:03Let me check. Do you have your ticket?
00:05Yes, here it is.
00:06Oh, you're on the wrong platform.
00:08Really? Which platform do I need?
00:10Platform 6, not Platform 4.
00:13Oh no! Is my train leaving soon?
00:16Yes, in 10 minutes.
00:17How do I get there?
00:18Take the stairs and turn left.
00:21Thank you so much!
00:22You're welcome. Have a good trip.