00:00I'm a manager within a business that runs on a subscription basis anyway, so I think it's
00:05absolutely fair, especially there are a lot of people who are older people, vulnerable,
00:10you know, special needs, all those kinds of people. We need to be trying to help them avoid
00:15additional costs rather than trying to kind of dupe them into kind of, you know, renewing when
00:20they might not want to. When I was subscribed, the product was great, but when it came time to
00:27cancel because my financial situation made it no longer viable, it was quite a struggle.
00:34I think it's good that Andy Burnham's doing stuff to not get you trapped into it,
00:38to spend more money than you need to, because some people might have it out of their own leisure,
00:43but then at a time something bad might happen and they may need the expendable
00:48the expendable cash. So I think it's good that you can kind of flip and flop out of it.
00:53Subscriptions can be difficult to get out of. You really need to know what you're
00:57signing before you sign a contract. For example, at the gym, I use a pay monthly contract,
01:03just give them a month notice if you want to cancel. I have used Spotify in the past,
01:08but I don't listen to music enough to keep using it. I have a phone bill that can be a
01:13little bit
01:14finicky with choosing pricing and it increases by a pound each year, which I think is a bit ridiculous.
01:19But anyway, subscriptions, just read what you're doing. If you're too lazy to read, go and chat GPT,
01:25but they're not impossible. They are legal and they exist.
