00:00Look, I've had enough of this. You're absolutely wasting my time. This is ridiculous.
00:04I'm wasting your time?
00:05You are Mr. Tim Bradbury.
00:07Yeah. What's your name?
00:08My name's Julie. Is your dad called Tim at all?
00:11No, but my dad's called Dad.
00:13Your dad called Dad. Lovely.
00:15Um, is he there?
00:16No, I don't know where he's gone. He left three nearly six years ago.
00:20Is this your phone or is it your daddy's phone?
00:22I don't know my dad. I just said that and it hurts talking about it.
00:26I've got a mum.
00:27Yeah, I've got a mum. Is your mummy there then, please?
00:29No.
00:31Right. Is any grown-up there at all?
00:33I'm a big boy. No one's more grown-up than me.
00:35You could speak to Uncle Barry, but he's asleep.
00:38Uncle Barry's asleep.
00:39Yeah, he's not even a real uncle. He just comes round playing wrestling with my mum.
00:43Do you like wrestling?
00:45No, not particularly, no.
00:47I don't want to say Uncle Barry lives there when my mum's claiming single-person discount on her council tax.
00:53Yeah, I'm not from the council, but I'm just trying to do a job for you.
00:56I'll thank you for that.
00:57And you're really not helping me at all.
00:58I am helping.
01:00I'm a little worried I'm speaking to the wrong person.
01:02No, you're not. My name's Tim. Can you get me some money back off my car from Klarna?
01:06I don't really deal with Klarna.
01:09This is getting quite difficult now.
01:10Do you want to just go and work?
01:12It's not difficult. Just send me the money and we're all happy, aren't we?
01:16Is it possible you can give Uncle Barry a nudge and just ask him to come and speak to me?
01:21Absolutely not.
01:22And your mum's not there either?
01:24No. She's going shopping. It's Universal Credit Day, so she's going shopping.
01:29Right.
01:30She's going to get me some fruit shoot and some cereal.
01:32I think I must have mis-dialed this. I'm sorry. I've got a load of numbers to get through.
01:37You know the money for the car?
01:38Yes.
01:39How much? How much is it? I think if you just send it, send me the money and then we're
01:44all happy, aren't we?
01:45We are, hon, but it's not that easy, I'm afraid.
01:48It should be.
01:49It should be, yes, but it isn't. I do need to speak to a grown-up, though. I'm sorry.
01:52I can't continue this conversation with yourself.
01:55Who are you ringing next?
01:56It's nothing to do with you who I'm ringing next.
01:58It's just a job you have to do.
01:59My name Ben from Year 3. He's got a dad. Do you want to ring him?
02:02No, I don't want to ring him. Thank you very much. I just either need to...
02:05Not in a weird way. I'm just saying, do you want to ring him and try and get some money
02:08out of him?
02:09Look, I'm just trying to do a job here. I need to speak to a grown-up or I can't
02:14speak to you.
02:14This isn't working.
02:16Look, I've had enough of this. You're absolutely wasting my time. This is ridiculous.
02:20I'm wasting your time?
02:22Really?
02:22Yes, you're wasting my time. I'm going to put the phone down now. Please don't call again.
02:25I wouldn't do that.
02:26You're absolutely wasting my time. I'm really busy.
02:29How am I wasting your time?
02:31Because you're not getting a grown-up for me. I've asked you to get a grown-up.
02:35You can't do that, so I'm going to have to go. Thank you very much for your time.
02:38Oh, yeah, but I've loved speaking to you.
02:41Yeah, goodbye.
02:42What's your favourite colour?
02:44Oh, she's gone.
02:45She's gone now.
02:47I think we wasted her time pretty well.
02:49Oh, I've got no money.
02:53Oh, as if they...
02:54How did they get the numbers?
02:56I don't know, mate.
02:57I don't know.
02:57It always seems to be you, though, doesn't it?
02:59Always.
02:59Don't put your phone out there too much.
03:00But, yeah.
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