00:02A crucial device providing Kim files the difference between connection and isolation.
00:09These hearing aids stay in all the time. All my waking hours they're in, it's the first thing I do
00:15when I get up and it's the last thing I do when I go to bed.
00:18So without my hearing aids, I'm a lost, absolutely lost.
00:21He's one of many who relies on Hearing Australia's Broken Hill service to maintain his hearing aids.
00:29But the branch has recently reduced its daily face-to-face service to providing a visiting clinic from Adelaide one
00:38week every two to three months.
00:41That's going to change my lifestyle completely. Now if I have to send my hearing aids away, I'm buggered. I've
00:47got nothing until they come back.
00:48Hearing Australia says the change is due to staff going on extended leave and an inability to secure a local
00:56replacement.
00:57The provider saying it would add more face-to-face visits if the demand is there.
01:02The Federal Health Minister who oversees Hearing Australia is confident Broken Hill won't be disadvantaged long term.
01:11We'll be flying audiologists there, we'll be putting in place telehealth services in the interim.
01:16We're committed to making sure that mission of Hearing Australia is fulfilled for the people of Broken Hill as for
01:21everyone else in Australia.
01:23I've got backup. I've got a wife that can help. A lot of these elderly people do not have that
01:29backup.
01:29Speaking up in the hope remote clients can avoid the silence.
01:35At the beginning of the album they just wanted.
01:35Speaking up in the anthem, he is being kicked off of the video.
01:40So the truth is in the end of the run?
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