00:00Are you okay? Huh?
00:04A Kitsap County Sheriff's Deputy tries to communicate with a woman locked inside a car in the summer heat.
00:11You need help?
00:12The woman spoke only Spanish, and the deputy didn't, so it was difficult to understand her predicament.
00:18She'd stayed behind inside the vehicle in a parking lot while her granddaughter was conducting business inside.
00:25The granddaughter left the Tesla in what's called pet-safe mode that's designed to run the air conditioner.
00:32It also makes it impossible to open the car doors from the inside so a dog left in the car
00:37can't escape.
00:38But something went wrong.
00:40The air conditioner wasn't running, and the woman was trapped in the car for more than an hour as it
00:46heated up to over 100 degrees inside.
00:49Eyewitnesses saw her in distress and called 911.
00:52The deputy used online translation tools to communicate with the woman, also checking with nearby businesses to locate the granddaughter.
01:01Ma'am, do you have a white Tesla?
01:04Finally, she was found.
01:06Is it parked right over here?
01:07Okay, is that your grandmother in there?
01:10I need you to come with me right now.
01:11Another deputy had also responded, and soon the grandmother was let out, finally able to cool down.
01:17The deputies documented the incident, forwarding information to Adult Protective Services for review.
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