00:19Oh, I thought you weren't going to come out.
00:21I was coming out. You dropped the door in my face.
00:23No, I thought you weren't going to open the door.
00:25No. Alright, we're at Familia Pizzeria, I met the guy inside, walked in, gave me a hug.
00:35I know it felt longer than it probably was, it felt like a 34 minute hug, and he just said
00:40you saved my life, before I even was a step in the door.
00:45Nice to meet you.
00:46Nice to meet you.
00:47Oh yeah, I'm good at all.
00:49You saved me.
00:50You saved me.
00:52Yeah?
00:52Yeah, right now it's a typical time right here.
00:54Well, hopefully I like it then, it's under Austin.
00:58It's under Austin.
01:00Austin.
01:01Did you get that hug?
01:03It's a long hug.
01:04I mean, why?
01:05I gotta give this guy a 10.
01:06You saved him before you...
01:07He just gave me the longest hug, he hugged me longer than my mother.
01:10He said, I saved him.
01:12I haven't even, we just met, I haven't even had the pizza.
01:16I have refuted his place before, I made a 7-9.
01:19Love to make your fault one.
01:20Okay.
01:21I know you was there, you gave me 7-9 one time.
01:24Oh, that's a good score.
01:25You gave me 7-9.
01:26I have a picture with you.
01:27Okay.
01:28I was on vacation, I didn't make the pizza.
01:29I was in Costa Rica on vacation.
01:32Got it.
01:32So...
01:33You weren't there when I was there.
01:34Trust me, that day I feel insane.
01:37Well...
01:37Because I want to be there to make the pizza.
01:39Well, here we go.
01:39This guy is showing us the works.
01:42He is passionate about pizza.
01:44He loves everything about pizza.
01:45I've been doing pizza for 15 years.
01:4815 years?
01:49Yeah.
01:49I know your style, I know you like well done.
01:52I do.
01:52That's what I say.
01:53Don't overcook it.
01:54I say, let me make the pizza because this pizza just came out standard.
01:59Standard is nice and crispy.
02:00Yup.
02:01You can see my pizza look.
02:03Look at this.
02:05Yup.
02:06This is the way it came out.
02:08Yup.
02:08We've been here around 10 months.
02:12Oh, it's new.
02:12We have 800 reviews, 5 stars.
02:15We are 4.9.
02:16Okay.
02:16Right now we are the best in town.
02:18Alright.
02:18And we are like...
02:19You can see, look how crowded we are.
02:22Yeah.
02:23And today is just a regular day.
02:25Tomorrow we have a bunch of orders, like crazy, like over and over and over.
02:28Like we don't stop here.
02:29We have an amazing location.
02:31This location is like, Ryan, you see the plaza we have?
02:34It's a closet, yeah.
02:35Nice closet.
02:36Of customers, yeah.
02:36A lot of customers all day, all day.
02:39All day.
02:39It's no stop.
02:40Okay.
02:40It's what I do for a living.
02:42Okay.
02:42It's what I do for a living.
02:43I take it very seriously.
02:45I can tell.
02:45I made my dough.
02:46I can show you.
02:47Alright.
02:48My partner is calling me like crazy because I don't check the cameras.
02:51Okay.
02:52Look at this.
02:53This is our display.
02:55Beautiful.
02:55Look at this, look.
02:57That's beautiful.
02:58A cup of pepperoni there.
02:59That's like all day, non-stop.
03:01Non-stop.
03:03This is the plane.
03:04Look at how good.
03:05Look.
03:06Look.
03:07Beautiful.
03:08Look.
03:08Yup.
03:11Very good.
03:12Very good.
03:12Very good.
03:12Behind me, you're smiling.
03:16He's like, put the plates and the paper on the napkins on the thing.
03:19See, who does that?
03:21Nobody.
03:22He's like, nobody does that.
03:23Nobody serves you.
03:24I was like, what do you mean?
03:24He's like, the plates and napkins.
03:26Who does that?
03:27This guy.
03:28Service.
03:29I want to serve you.
03:31Some people don't give you like napkin plates and everything.
03:35This is top shelf.
03:37You see what I'm saying?
03:38That's top shelf.
03:39That is top shelf.
03:40So I love this guy and he loves making pizza.
03:45So it's getting one of these things.
03:46I hope I love it because if I lost it, that may have been, we may have a funeral on
03:54our hands.
03:54That thing hit the ground right there.
03:56All right.
03:57One bite every minute.
03:57He goes, what is that?
03:59I go, that's a bubble.
04:00He goes, yes.
04:01So he's going to try this one right here.
04:03You know what it's called?
04:05That's a bubble.
04:06Bubble, yeah.
04:07Bubble trouble.
04:08Look at this.
04:09One bite every minute.
04:12Good on the carriage.
04:13Oh, yeah.
04:14And I'm wearing Roback USA collection.
04:17And this guy is the American dream.
04:20Starts the business, hustling, working.
04:22Never shuts the oven off.
04:23I have a crazy operation right here.
04:25Look at this one.
04:29Look.
04:31Look at this.
04:32That's beautiful.
04:33I know you like this.
04:34Yeah, that is.
04:36That's something.
04:37Look.
04:38Yeah.
04:38Wow.
04:40I want to leave it a little more.
04:43My oven is right now.
04:44I never stop this oven.
04:46Because days like tomorrow, you can see I have orders.
04:49They're already loaded.
04:50Tomorrow.
04:50For tomorrow, we have 54 pizzas in the morning to make.
04:53Got it.
04:54So the oven is still on.
04:55Right now, it's 625.
04:57Yeah, it's hot.
04:58I can feel it.
04:58It's very hot right now.
05:00Oops.
05:01Hard work.
05:02That's the America I love.
05:0320% off.
05:05Use the code pizza.
05:06Here we go.
05:09Good.
05:15Very good.
05:17He's giving me another pie that looks exactly like this.
05:21Here it is.
05:23I'm here.
05:23Let me just put this here.
05:27I mean, we got a lot of you on camera, but what a story.
05:30I love your passion for pizza.
05:32That's the, you know, like I'm from Costa Rica.
05:35Okay.
05:35I'm not even like boring here.
05:38Yeah.
05:38So I have a long history.
05:40So yeah, I've been here around 15 years doing this.
05:44How'd you get into pizza?
05:46You learn from everybody.
05:48A little bit from everybody.
05:50Bad things happen to you.
05:51Good things happen to you.
05:53Uh, my business in Cobo, the one you review, give me 7.9.
05:57Yup.
05:57That time.
05:58It's closed now.
05:59Somebody else is there.
06:00Nobody's making my pizza.
06:02I moved here.
06:03I have the other location in Maplewood.
06:05Yup.
06:05I've been doing this.
06:06Like when I opened this location 11 years, 11 months ago,
06:09I say nobody touched my dough.
06:11Nobody touched nothing.
06:12I make it.
06:13And I'm here.
06:15Right now I don't have nobody to cover me because I'm the one who make it.
06:19Yeah.
06:19So, and right now we have very good reputation.
06:22We are the best in town right now.
06:24Like the top rated.
06:26You can check Google maps.
06:28Right now we have around 800 reviews.
06:30Should I try this other one too?
06:31Try the other one.
06:32Yeah.
06:32And I have a surprise for you on the top.
06:34If you want to.
06:37Look at this.
06:38What are we doing with that guys?
06:39Should we look at the.
06:40What?
06:41Surprise?
06:42Oh, what are these called?
06:43Yeah, but you try this first.
06:44Try this.
06:45Try this first.
06:46That's the bar pie.
06:47They look very simple.
06:48So this is just a little bit thinner.
06:50Yeah.
06:50It's just, yeah.
06:51It's just a bar pie.
06:52We call extra thin.
06:53Extra thin.
06:55Yeah.
06:55This could call it well.
06:56The extra thin.
06:59Yeah.
07:00They're both really good.
07:01We use high quality cheese.
07:03We use a blend.
07:04I only, I blend my cheese, you know?
07:06Yeah.
07:06Because the thing with the machine is when you push it, sometimes the employee get tired.
07:12The first loaf, when they push it, it comes out good.
07:15But the last ones, it's not like.
07:18You got to put them through weight training.
07:19Yeah.
07:20Like get them in the gym.
07:21Yeah.
07:21That's the gym.
07:21So they don't get tired.
07:22So you see the consistency of the cheese.
07:24Yeah, yeah, yeah.
07:25It's around.
07:26The way it burns.
07:27And what are these, what are these called?
07:29What are these?
07:29Dappos.
07:30Dappos.
07:31Just bread.
07:32Mmm.
07:33Like fried dough.
07:35Fried dough.
07:35That's my dough.
07:36The dough.
07:37This is great dough.
07:38This is great dough.
07:39This dough right now is four days fermentation.
07:42You can see inside.
07:43Look.
07:44And I do fried Oreos.
07:46I do stuff with cannoli cream.
07:50And people go crazy already.
07:52I'm going crazy on the end.
07:53This is great.
07:53This is great.
07:54You can see the passion I have.
07:55I close my door for a couple seconds to come in because I have people in.
07:59You can see inside.
08:00I see people right there.
08:02People right there.
08:03People love the cheese.
08:04These people come in from New York.
08:06To eat the calzon.
08:08Because the quality, I use grande.
08:09Look, right here.
08:11Grande cheese.
08:13That's the best cheese there is.
08:14That's the best cheese.
08:16And I'm just trying to give it the customer what they pay for.
08:20I love that.
08:21I love your story.
08:22They pay for it.
08:22I love the story.
08:23I love all of it.
08:24I've been like, you see my message every day.
08:27They try.
08:28I haven't seen those messages, but that's not what we did.
08:30Yesterday we posted a video.
08:32It went viral for me.
08:34You know?
08:34So it's like.
08:35What was the video?
08:36Look, right here.
08:38It's just me cutting a pizza.
08:39Look, right here.
08:44You can hear it.
08:49It's just the plain pizza.
08:50Yeah, people love it.
08:53241,000 views.
08:55Yeah.
08:55It's a lot of views.
08:56You see the activity?
08:58Oh yeah.
08:59With 700 followers.
09:01It's crazy.
09:01People like that crunch.
09:03Right here.
09:04You see?
09:05Okay.
09:06Oh look.
09:08Oh yeah, you tagged me in that one.
09:10I tagged every post.
09:12Wow.
09:12I love that we got here.
09:14And I mean, people love this story.
09:16You're working hard.
09:16It's good pizza.
09:17Great dough.
09:18I have family.
09:19I need to work.
09:20If I don't work, who's going to provide for my family?
09:23That's a great attitude.
09:24Who's going to pay the rent?
09:25Who's going to pay the bills?
09:26Nobody.
09:27Nobody.
09:27I don't know what would happen.
09:29No one would eat.
09:30No one would eat.
09:30Yeah.
09:31I'm here.
09:32You can see.
09:32Look.
09:33Covered in dough.
09:34I make it.
09:34I use the phone right now.
09:35You make it.
09:35You do the phone.
09:36You're doing everything.
09:37I do everything.
09:38It's an operation.
09:39Did you get the chicken parm?
09:40We didn't get the chicken parm.
09:42We got the pizza.
09:42I didn't make my person.
09:44Johnny.
09:44Oh, I love that.
09:46Johnny.
09:46Johnny's the man over here.
09:47Yeah, he's great.
09:48He's the nicest guy you'll ever meet.
09:50Great.
09:50Hard work.
09:51I love it.
09:51Yeah.
09:52He's the nicest guy you'll ever meet.
09:53This place is unbelievable.
09:55Yep.
09:55He takes care of people around here.
09:57Yeah, he gave you the plates and napkins like nobody else.
09:59I didn't do it, yeah.
10:00Yeah.
10:00Yeah, nobody cared.
10:01I mean, they just gave you the pizza.
10:03You can't go wrong with this guy.
10:04All right.
10:04The service is key.
10:06That's why we have 4.9.
10:08We have a high reputation because of the service.
10:11Yeah, I love that.
10:13Service and quality.
10:14That's it.
10:15You can smile.
10:16You can smile.
10:17You can smile, Johnny.
10:18He's been giving the whole everything.
10:20He's been great.
10:21He's been great.
10:21He's great pizza.
10:23He's awesome.
10:24He's awesome.
10:24Great pizza.
10:26You gotta come back for the chicken parm.
10:28Chicken parm five.
10:29Chicken parm.
10:30Yeah.
10:31We do a lot of specialties like gnocchi.
10:32Okay.
10:33I don't post it because when I post it, sometimes the-
10:37Too much?
10:37No, the people do what I'm doing, you know.
10:39Yeah, they copy it.
10:40They copy it.
10:41Yeah, you gotta keep that secret menu off.
10:43Yeah, secret menu.
10:44I have a slice app.
10:45I recommend Slice.
10:47Slice.
10:47Local area.
10:48We work right here.
10:49Shout out Slice.
10:51Hillier has been with me since 2017.
10:53He's a great guy.
10:54Yeah.
10:54Helps small pizza places.
10:56Love it.
10:57And he's been very good.
10:59Yeah, he's a great guy.
11:01Great guy.
11:01The other apps.
11:02This is Slice app.
11:03If you don't have Slice app, it's for pizza people.
11:05I use all these apps to deliver.
11:07I recommend Slice.
11:08Slice app.
11:09Slice.
11:09That's it right there.
11:10Love it.
11:10Everything, yeah.
11:11Love it.
11:11Alright, well that was great.
11:13The 7-9 is consistent.
11:14Those 7-9s.
11:15Yes.
11:16Yeah, Johnny!
11:18Johnny!
11:19Johnny!
11:20Johnny!
11:21Johnny!
11:22Very good.
11:23Very good.
11:24Thank you so much.
11:24Good to see you again, Johnny.
11:25Thank you for taking care of him.
11:26It's so nice of you.
11:27It's really good.
11:29See you guys.
11:30Bye, Johnny.
11:31I don't want you guys to go.
11:34I know you don't.
11:36See you later.
11:38Bye.
11:39Take care, guys.
11:40Bye.
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