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PhilHealth chief eyes better public perception through improved services

PhilHealth President Dr. Edwin Mercado told The Manila Times during an ambush interview after the Universal Health Care forum at the Healthway Cancer Care Hospital in Taguig City on Thursday, June 11, that changing the stigma surrounding the agency’s funds will depend on Filipinos experiencing the actual benefits of its programs, especially at the grassroots level.

VIDEO BY JAMES DANIO

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Transcript
00:00How do you think it's a grassroots?
00:30It's a lot of people who are using it.
00:35We are using it right now.
00:35We are using it right now.
00:37We are using it right now.
00:38But it's a complex concept
00:42that we can show the number.
00:44So it's important
00:46to use it right now.
00:48We are using it right now.
00:50We are using it right now.
00:52So,
00:53in the end,
00:55the Z-BEN provider
00:57for example,
00:58I was using it
01:00because I was a hospital operator
01:04before.
01:05At I was able to respond
01:06to our hospital.
01:08Like orthopedics,
01:10we have a package.
01:12So, I had 10 hospitals.
01:16So, that's what we need
01:17to do with the other part
01:19of our hospital.
01:49I was using it.
01:50You can use it right now.
01:51You can raise your hand.
01:51You can do it right now.
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