00:28Sous-titrage Société Radio-Canada
00:30Here in Cyprus, the goal of their anti-poverty programme is centred around three ideas.
00:35Prevention, personalisation and proximity.
00:38And it's that last one, proximity, which is key to success.
00:42Let's see how it's done.
00:49Street by street, person to person, Andriy Nicolau keeps a close eye on her community.
00:55She used to have a desk job, but now she's one of the island's 34 neighbourhood social workers,
01:01watching out for the most vulnerable people.
01:18Today, Andriy's checking in with single parent Emil Stefanov and his two daughters.
01:23When she heard about his case, she quickly stepped in with vouchers for food,
01:27reconnected his electricity, taught him to process paperwork and organise childcare,
01:32leaving Emil the time to find a job and start work.
01:52She believes in us, not only the vouchers and this stuff.
01:57And, you know, when somebody trusts in you, then you get power and continue to do things.
02:04Emil Stefanov is one of over 4,000 people in Cyprus to have received guidance,
02:10counselling or help through the country's neighbourhood social worker programme,
02:14which has a budget of 10.5 million euros, 6.3 million of which is from the European Social Fund
02:20Plus.
02:21The Cypriot government sees the programme as a path to improve its welfare services.
02:26During meetings like this, the neighbourhood social workers can feed back
02:30to local and national leaders about what works and why.
02:50The overhaul of social welfare in Cyprus comes as the EU launches its first ever anti-poverty strategy.
02:57There are over 93 million Europeans currently at risk of poverty or social exclusion.
03:03The EU aims to reduce that number by 15 million by 2030 and help eradicate poverty altogether by 2050.
03:12The challenge is that poverty is complicated.
03:15It's not just a matter of having a low income or not being able to access goods and services.
03:21It's also about structural inequalities and a lack of opportunities.
03:25So can the EU's anti-poverty strategy really make a difference?
03:34Here in Brussels, we met up with poverty expert Professor Olivier de Schutter,
03:39who welcomes the emphasis on combating the barriers and challenges that people in need often encounter
03:44when facing government administration.
03:47A very strong point of the anti-poverty strategy is that access to social services is at the focus of
03:55the attention.
03:56And that means welcoming people with a smile, helping them go through the procedures that will allow them to have
04:03access to the benefits they are entitled to
04:06and reducing what we call the non-take-up of social benefits.
04:11Back in Cyprus, Anne Marianna Andreeva is an example of someone who was struggling to access the benefits she had
04:18the right to claim.
04:19She came to Andree because she had difficulty managing her adult son, who's autistic.
04:24And she went to the same place.
04:26She came to the same place.
04:28She came to the same place.
04:31And she didn't move.
04:33And she didn't move.
04:33And when I got into social work, she helped me to move.
04:42And that means that she didn't move.
04:53Poverty and overcoming social exclusion
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