- 8 hours ago
Dogs Behaving (Very) Badly - Season 8 - Episode 03
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00:00Hi!
00:00Hi!
00:01How are you?
00:02Pandora!
00:03Pandora!
00:03What you need to do is get control of Pandora.
00:07If dogs go wild...
00:10They are absolutely nuts.
00:12Is the dog around?
00:15I can't control them.
00:17Come on now, big boy.
00:18Nathan thinks he can read.
00:19Surely he can.
00:20He can't.
00:21He's a dog.
00:22Of course he can.
00:22And get up.
00:23Oh, here we go.
00:24No, get down.
00:25To no good.
00:26It's only me now, is it?
00:28I'm honoured.
00:28Or down.
00:29Oh, no.
00:31And dirty.
00:32He loves a big, large crap.
00:36Tank likes to rub his boy parts.
00:39What is going on with you, Tank?
00:41When Pops...
00:42I wonder what we're going to learn today.
00:44...need to be schooled.
00:46Three, two, one, and sit.
00:48Fantastic.
00:49Look at that.
00:50Or if your pooch...
00:52He's dropped one.
00:53He got a whiff.
00:53...has a personal problem.
00:55Some dogs have bacterias that are gas-producing.
00:59Just in case.
01:01One man...
01:02Hey, look at that.
01:04...will give it his all.
01:06Jack!
01:06Oi!
01:07Leave it.
01:08And get answers...
01:09I think I might know what's going on.
01:11And it's not what you think.
01:12...to any doggy dilemma.
01:15Yeah, that's next level, isn't it?
01:20This week...
01:22A four-pack...
01:23No!
01:24For God's sake!
01:25...of jealous monsters...
01:28Get home, fly.
01:29Oh, yeah.
01:29...could get their mum evicted.
01:31No, stop!
01:32Unless you can sort it out.
01:33I'm afraid she's going to be homeless.
01:35A real screamer...
01:38I thought somebody was being strangled.
01:41Driving a couple apart...
01:42I tend to walk behind them.
01:44I don't want to get involved.
01:45I hate you for walking off and leaving me.
01:48And Graham discovers...
01:50The first groom is so important.
01:52How to prep your pup for the groomers.
01:55I'm going to slowly touch her body.
01:57And what to do about worrying lumps.
02:00Hello, Basil.
02:01So it does feel quite firm.
02:03It feels quite hard.
02:04We're hoping for the best now.
02:06Yeah, fingers crossed.
02:12There you go.
02:14You know, I absolutely love dogs.
02:17And I'm very lucky because I get to do something every day
02:20that I'm really passionate about.
02:23And you know what they say, choose a job you love
02:25and you never have to work a day in your life, do you?
02:29And someone who has that in droves is Graham's first case in Melksham, Wiltshire.
02:34Kish, jump.
02:36Good girl.
02:37There we go.
02:38Mwah.
02:38Where Marie shares her home with an adorable Pekingese four pack.
02:43Mwah.
02:45There's Roscoe, Peewee, Wurzel and Kish.
02:50My daughter surprised me with Kish, the first one.
02:53And it kind of just snowballed.
02:59Her furry foursome even join her at the office.
03:03I am a dog groomer.
03:04I've had my own business for 20 years this year.
03:08I just love dogs.
03:11Dogs are my life.
03:12All right.
03:14Yeah.
03:14This should be doggy heaven.
03:16Oh, Kish.
03:17But when a four-legged client pops in...
03:20Hiya.
03:21Hello, Marie.
03:22...it turns to...
03:25...doggy hell.
03:30Be in a bit.
03:34No.
03:35I've had enough.
03:36Be quiet.
03:39When the customers actually come through the door.
03:41There we go.
03:43They just literally bark.
03:46No.
03:47For God's sake.
03:48Pack it in.
03:49And it's very difficult when you've got a customer's dog
03:51either in your arms or trying to lead it to the table.
03:53They're fighting and I've got to somehow intervene.
03:57Hey, hey, hey.
03:58No.
03:59For God's sake.
04:02Just be quiet.
04:06You're a good boy.
04:10Some of the dogs come in trembling because they kick off.
04:16Lee looks terrified, to be honest.
04:19She's not happy to be in the same room as them, definitely.
04:24Sorry about the noise and the barking.
04:26Can't wait to get out of here now, can you?
04:29Marie's hoping for a miracle.
04:31I like doggy ma'am in there.
04:33Can Graham be her saviour?
04:35Come on.
04:36Good boy.
04:37Good boy.
04:39Hello.
04:40Hiya.
04:41Welcome.
04:42Well, thank you very much.
04:43It's quite a welcome.
04:44How come they're in separate pans then?
04:46Because Kish and Roscoe will attack either each other or the others.
04:52Really?
04:52You never know who's going to kick off first.
04:54It sounds like your mum now.
04:56Hello.
04:57Hi.
04:57It's your mum.
04:58Yeah.
04:59Yes, your mum.
05:02There you go.
05:03Hello.
05:04He's a pretty boy, isn't he?
05:06Do you get this every time then?
05:08Yeah.
05:08Yeah.
05:09It's quite intense.
05:11OK, thanks ever so much.
05:13That's all right.
05:13Nice to meet you.
05:16That was a bit intense, really.
05:18Yeah.
05:19I shout at them and I don't like shouting at them.
05:21And I've always been renowned and other groomers have sent difficult dogs to me over the years.
05:25Really?
05:26Because I've always had the patience with them.
05:28Right.
05:29That's funny.
05:30So why can't I control my own?
05:32At this point, I can't take on new people.
05:36Because if I was a new customer coming into this, I wouldn't be bringing my dog back.
05:41But a business with no new customers potentially is a dying business.
05:45I agree.
05:45And I'm not quite sure where to go with it.
05:48Before Graham figures out how to turn things round at work, he wants to head back to Marie's
05:55to give everyone a chance to cool off.
05:58Blimey.
05:59Blimey.
05:59OK.
06:01Sorry.
06:02Oh, no.
06:02Stop.
06:03Take him in.
06:04Hey, come on you lot.
06:06Come on.
06:06Moving swiftly on.
06:08No.
06:10Blimey.
06:11They kind of disgraced themselves there on that walk, didn't they?
06:14As always.
06:15Really?
06:16So as well as there being a problem in the salon, there's obviously a problem on walks.
06:21Any time those four dogs see any dog, it seems, they're kicking off.
06:25This is my home, just down here.
06:27Oh, the caravan.
06:28Yeah.
06:28OK.
06:29Yeah.
06:30Come on then.
06:32Oh.
06:32Oh, God.
06:33There's Gary, the landowner.
06:36He doesn't like the dogs barking on sight.
06:38Hiya.
06:39Hiya.
06:39Hello.
06:40Are you all right?
06:41Hello.
06:41How are you?
06:42Very well, thank you.
06:44Oh, I'm flying.
06:44No, no.
06:45No.
06:47Come on.
06:48No.
06:49No.
06:50Right.
06:51Yeah, you take him in.
06:52I'll see you in a second, Marie, yeah?
06:54Come on, yeah.
06:55They're pretty barky, these dogs.
06:56Very.
06:57Problem is, is it's constant.
06:59We get a fair few complaints.
07:01We have kind of said that, really, unless you can sort it out, then I'm afraid she's
07:06going to be homeless.
07:06So it's been very disruptive.
07:08Very.
07:09Yeah.
07:10Very.
07:10Oh, dear.
07:10Right, all right.
07:11No pressure there.
07:12I'll do my best.
07:13All right.
07:14Thank you very much.
07:14Cheers, mate.
07:15Enjoy your walk.
07:15Nice to meet you.
07:16And if Gary's forced to give Marie and her four-pack marching orders.
07:21Hiya.
07:21Hello.
07:22Hello.
07:22This family could be out of options.
07:25So, it seems like every walk you take is a step nearer to eviction, potentially.
07:31Yeah.
07:32It's scary.
07:33They are the reason I am living in the Garavan.
07:36Oh, really?
07:36Tell me about that.
07:37Two years ago, I slipped a disc.
07:40I was unable to work.
07:42So, obviously, financially, it just got to a point where I couldn't afford a private rental.
07:48Right.
07:48Right.
07:49The council wouldn't take a second look at it.
07:52Their line is that you'd have to go into a hostel for up to nine months anyway.
07:56I thought they had the dogs.
07:56And you can't take dogs.
07:58And the only thing I could think was, what about a caravan?
08:01Getting rid of the dogs was never an option.
08:03Never an option.
08:04I'd never part with them.
08:06Well, you'll see why.
08:07You look at them now, look.
08:07I know.
08:08They're so adorable and angelic when there's no other dogs around.
08:11Yeah.
08:12Yeah.
08:14I think I've seen that whole picture now.
08:16She's under threat of eviction because of these dogs that she loves so much after everything
08:22she's been through.
08:23Good boy.
08:24It's affecting her life in every way you could imagine.
08:28I'll do my best.
08:30But for dogs, it's not going to be easy.
08:33But before Graham can stop Marie getting evicted, he's got to stop her four fur babies destroying
08:40her business.
08:42Can he turn these green-eyed monsters into perfect workmates?
08:51Graham solving dog owners' dilemmas from worrying lumps.
08:54So it does feel quite firm.
08:57To first-time nerves at the salon.
08:59I'm going to leave her to smell first.
09:00And then slowly.
09:02So she feels a vibration.
09:03She feels a vibration.
09:05And meets noisy gremlin Gizmo.
09:08Is that right?
09:09It's a bit vocal, this one.
09:10Whose blood-curdling cries are driving a couple apart.
09:15I need to walk off and I'm left on my own with a screaming dog.
09:19I hate you.
09:27Graham's in Wiltshire with dog groomer Marie.
09:30Hiya.
09:31Who takes her beloved four-pack to work.
09:34No!
09:35For God's sake.
09:36But them losing it at customers could see her losing her business.
09:41Lee looks terrified.
09:42She's not happy.
09:44And her home.
09:45Unless you can sort it out.
09:47Then I'm afraid she's going to be homeless.
09:49It's scary, but I'd never part with them.
09:51Marie's refusing to give up on her beloved four-pack.
09:55But Graham believes the solution is closer to home than she thinks.
09:58Why do you think they react the way they do?
10:01It's actually been pointed out to me by a couple of friends.
10:04Are they protecting you?
10:05Oh, yeah.
10:06I've got a better one for you.
10:08OK.
10:09I think what you're seeing is not dogs who are being protective.
10:11You've got four dogs who are sort of furiously jealous.
10:14So a dog comes in, you pick the dog up, right?
10:17You talk to him, you put him on the table.
10:19So those customer dogs are getting loads of attention.
10:22And it's the moments when they get attention that these kick off.
10:26Oh.
10:27They get ignored.
10:28Or they get told off.
10:29Or they get told off.
10:30They just need to understand that when dogs are about,
10:34Mummy's still losing it.
10:35It makes, yeah, total sense.
10:38The jealousy side of it has kind of shocked me.
10:41But it is only once it's pointed out to you that you actually
10:44kind of realise how much I, I guess, reward that bad behaviour by shouting.
10:53And they're probably confused.
10:55And it's exactly this confusion Graham wants to fix
10:59by showing Marie's four pack, they will get her love and attention,
11:03but only if they're good.
11:05So, I've got one of your customers coming.
11:07If at any point they kick off, we ignore them.
11:10That's the golden rule.
11:11OK.
11:11When they stop, we tell them,
11:14good girl, good boy and all that, and use the name.
11:16OK.
11:17Will Graham's theory work?
11:19Aha.
11:20In practice?
11:21Right, come on, Kizzy.
11:24Come on, Sue.
11:26Hello.
11:28As soon as Kizzy's in Marie's arms, they kick off.
11:34But instead of giving them what for,
11:39Marie must wait for the calm.
11:44Good girl, you stopped.
11:45Only then...
11:47Good girl.
11:48...can she show them...
11:49You've been very good.
11:51...the love.
11:51Well done.
11:52Lovely.
11:54Except, I'd swap the like,
11:56yay, woo, good girl, for like, good girl.
11:58Good boy.
11:59Oh, this is nice.
12:00OK, so totally...
12:01Which when you think about it, it's exactly what you do.
12:03With the customer's dogs.
12:04I am going to suggest we recreate what happens at the end of the session.
12:08Take her back to her owner.
12:10Oh, there we go.
12:12It seems Marie's precious pack are fast learners.
12:15They are, dogs are being good.
12:17Realising they don't have to compete for mum's attention...
12:20There we go.
12:21..has left them...
12:22Well done, you didn't bark.
12:25..lost for words.
12:27Magic, so you've just given the dog to the owner,
12:30not peep out of them.
12:32Yeah.
12:32Can you do that first?
12:33Yeah, I'm kind of speechless, really.
12:34OK.
12:35Well, we're definitely on the right track.
12:36In a good way, yeah.
12:37The key to success, repetition.
12:40This time, Graham's taking a back seat.
12:42Can Marie manage solo?
12:44I think we need to push this a bit more.
12:46With one of their cutest and fiercest rivals.
12:50The dog is Trixie.
12:52Oh.
12:53Joyous.
12:54OK.
12:55Yeah.
12:55Are they likely to react to Trixie?
12:57I did the other week.
12:58They went absolutely mental.
13:00All right.
13:01Not only will Trixie be a tougher challenge,
13:04Graham wants Marie to lavish more attention on her
13:06at the grooming table.
13:08I want you to do it now, without walking over there.
13:10Keep it calm, like you have been.
13:12Last tip, as you look round, you can smile at them.
13:14OK.
13:15They read faces.
13:17It's all about sending signals out to four dogs all at once,
13:20whilst keeping hold of the face.
13:21Wow.
13:22OK.
13:22I knew it was me that needed the training.
13:26For Marie, it's the ultimate test.
13:29Hiya.
13:30Come on, Trixie.
13:31Come on, Trix.
13:33Come on.
13:37There we go.
13:40On the table.
13:47Good girl, Kish.
13:49There we go.
13:50Good boy, Wizzle.
13:52Well done.
13:53Marie can get on with the job in hand.
13:55There we go.
13:59So we're on a winner then.
14:01Definitely.
14:02That's amazing.
14:03Look how quiet they are now.
14:05They love it when you praise them.
14:07And I think the more you do this, you're on a winner.
14:10Blown away.
14:11I just can't believe the difference in them already.
14:14If they're happy, I'm happy.
14:15Hopefully, I'll be able to take on new customers now.
14:19But Marie can't count her chickens yet.
14:21No.
14:22Graham still needs to crack this four-pack's very bad behaviour.
14:26Oh, no, stop.
14:27Outside the workplace.
14:29I need to come back, because this issue of the dogs
14:31reacting aggressively to other dogs.
14:33Oi!
14:33Pack him in!
14:35Really means that, you know, there's still that threat of eviction.
14:43Although Graham's devoted his career
14:45to answering the calls of desperate dog owners.
14:48Right.
14:48Let's see what we've got here then.
14:50Hi, Graham.
14:50They also reach out.
14:52Our question to you is how do we groom him
14:55without causing him any pain?
14:57Good question.
14:57With a whole host of questions
14:59completely unrelated to bad behaviour.
15:02He has really smelly bottom burps.
15:04Oh, that's very genteel.
15:06To help, he's gathered a team of professionals.
15:09Working in veterinary medicine.
15:10Perfect.
15:11All nice and quiet.
15:12Grooming.
15:13He actually has a beautiful coat.
15:15And pet nutrition.
15:16I just want to watch how he's going to eat this.
15:19Well, I don't know what's in the water this week,
15:20but loads of questions coming in about grooming.
15:23An area Graham is well versed in, having just spent a day with groomer Marie.
15:28One that stood out to me was this one.
15:31Hi, Graham.
15:32We're the Umessi family.
15:33I'm Mum Victoria.
15:34I'm Puppy.
15:36I'm Bertie.
15:37Hello, Ruth.
15:38Hi.
15:39This is our puppy, Truffle.
15:40Very good.
15:41She's due to have her first groom and we'd love to find out how to make it as stress-free
15:44as possible.
15:45Well, that's a brilliant question because a puppy's first groom is so important.
15:49It's going to leave a lasting impression.
15:51And a bad first groom can put off dogs for life.
15:56So Graham's brought Truffle and Mum Victoria to Godalming to meet award-winning groomer,
16:02Kostin Stoyker, who knows how to make sure a puppy's first doggy salon trip is a good one.
16:08Hello.
16:09Oh, lovely.
16:11Hello.
16:12Hiya.
16:12Hi, Victoria.
16:13Hi.
16:14So we have here Truffle.
16:18The first groom is so important for them.
16:21The earlier they come, the more calmer they appear.
16:25We notice, like, dogs that come, like, nine, ten months, they're way more stressed than puppies.
16:31So how old is Truffle?
16:32So she's 13 weeks.
16:3413 weeks.
16:34So clearly, though, she can go upside down.
16:37So I always recommend, once they have the last vaccination, they have to start grooming straight away.
16:43Kostin's first tip is a simple one.
16:45The sooner you take your pup to the groomers, the easier it becomes.
16:49But only after they've had their second jabs, usually between 10 and 12 weeks old.
16:54You're a buffer by now.
16:55I haven't actually.
16:56You haven't.
16:57No.
16:57We've been brushing her quite a bit.
16:59Amazing.
16:59That's so important.
17:00Brushing can't be this really important.
17:02Yeah.
17:02So it's so important handling at home.
17:04But brushing is not the only thing you can do at home to prepare your pup.
17:08I'm going to ask to use electric toothbrush.
17:11OK.
17:13He's desensitised the puppy from the clippers.
17:17Once your puppy is comfortable with the sound and sensation of a toothbrush...
17:21This is like your husband's shaver.
17:24Yeah.
17:25You can move on to something closer to a groomers' clippers.
17:29I'm going to leave her to smell first.
17:32And then slowly try to touch her body.
17:35Oh, I see.
17:37So she feels a vibration.
17:38She feels a vibration.
17:39And I always say, good girl.
17:45So how do we introduce scissors to her?
17:47Again, put my hands so I don't...
17:49Here.
17:50Yeah.
17:50What's that?
17:51Good girl.
17:53So do these things at home.
17:54And then when you get your puppy to the groomer, the puppy's going, hiya.
17:57Exactly.
17:58With Truffle familiar with some of the sights, smells and feelings of a groom, it's time for the first trim.
18:05So they're not left feeling overwhelmed.
18:08It's still baby steps.
18:10Presumably, because today is the first groom.
18:12Yes, yes.
18:13You're just going to do a little bit of a token thing.
18:14My goal is always to clip some of the coat.
18:17But that depends how the dogs behave.
18:20On a first groom, it's not about giving your pup a full makeover.
18:24Just tidying the bits that need a trim.
18:27In Truffle's case, her paws.
18:29So we go and do a face to mummy.
18:31Like that.
18:33We'll see how she reacts.
18:35The trimmer's on her pads.
18:37Sometimes they can be really ticklish.
18:40Good girl.
18:44Good girl.
18:48So we just cut it.
18:52Good girl.
18:53Good girl.
18:56That's in my face.
18:57You've done that before.
18:58I know.
19:00We're just going to lift the hair from the floor.
19:02So when she goes outside and is wet and muddy, it doesn't bring all the mud and water into the
19:06house.
19:07Because they'll fit there like sponges.
19:09And that's not the only area of their feet that Costin believes should be given attention.
19:14I always recommend to everyone, bring them for nail clipping to us.
19:17Because you must have trimmed tens of thousands of nails in your time.
19:22Yes.
19:22If they bleed, it's a big no because they're going to hate it all their life.
19:27We have dogs that we have to have like three people holding the dog.
19:30We don't want her.
19:31Yeah.
19:34Good girl.
19:35Well done.
19:37Perfect.
19:38So really, you're taking nothing off her.
19:40Just the tips.
19:41Yes.
19:41Getting her used to it.
19:42And she's a really good girl.
19:44She's really good girl.
19:45Well done, Chuffle.
19:47I think you've got a good one.
19:48I hope so.
19:49Yeah.
19:50Well, thank you, Costin.
19:51My pleasure.
19:51Thank you so much.
19:52Powerfully we'll see you soon in the salon.
19:53Yeah, definitely.
19:54Yeah.
19:55When it comes to a pup's first groom, the golden rule is less is more, creating a positive
20:01experience they want to enjoy again and again.
20:05With Truffle looking tip top, Graham's got the bug for glamour.
20:11So he's travelled 250 miles north to the rural surrounds of Doncaster.
20:17Well, heck, Doncaster's posh, isn't it?
20:20Hey.
20:21To a rather romantic setting.
20:25Morning.
20:27Oh, look, that's nice, isn't it?
20:30It's a lovely thing to get a dog together as a couple.
20:33It brings you together and it gives you a chance to come out to places like this and
20:38just really enjoy it.
20:45what the heck is that?
20:47Come on!
20:48Come on!
20:49Come on!
20:51Come on!
20:53Come on!
20:56Hey!
20:59That'd be my dog, won't it?
21:01I thought somebody was being strangled.
21:03Hello!
21:05Hello!
21:05Hello!
21:06Hello!
21:07Morning!
21:08Morning!
21:10Are you, by any chance, Sarah and Dean?
21:12Yes, we are.
21:13I thought you might be.
21:14Gizmo, hello.
21:15That's a heck of a noisy bit, isn't it?
21:17Just a bit, yeah.
21:19Shall we go for a walk then?
21:21Yep.
21:21Go on then.
21:22Nice place there.
21:23There's a lot of dogs, isn't there?
21:24There is a lot of dogs.
21:27No giz.
21:28Come on.
21:31Oh, there we go.
21:35Come on.
21:35Move it swiftly on.
21:37Oh dear.
21:42He's a bit vocal, this one.
21:43No giz.
21:45No giz.
21:48No giz.
21:49No giz.
21:49No giz.
21:50No giz.
21:51Sarah and Dean have been together seven years, and with Dean's children having flown the
21:55nest, they decided to introduce a new addition, their own little fur baby.
22:00No giz.
22:01No giz.
22:02No giz.
22:02No giz.
22:03No giz.
22:03No giz.
22:05No giz.
22:05No giz.
22:05No giz.
22:07No giz.
22:10No giz.
22:11No giz.
22:13No giz.
22:15No giz.
22:15No giz.
22:16No giz.
22:18No giz.
22:18No giz.
22:19No giz.
22:20No giz.
22:21Sarah does everything she can to show she's doing her best.
22:25I've got my vest on, training, lead on.
22:29I don't want people thinking, oh look at her with that dog, she's not doing anything.
22:34Calm down.
22:35No giz.
22:36No giz.
22:37No giz.
22:39No giz.
22:39No giz.
22:40No giz.
22:42No giz.
22:42No giz.
22:44No giz.
22:44It is very scary.
22:47No giz.
22:48No giz.
22:49No giz.
22:49No giz.
22:50What are you doing back there Dean?
22:52Swear I usually walk.
22:54Walk behind?
22:55Yeah.
22:55I have nothing to do with them.
22:57Yeah.
22:59I refuse to walk him. They're screaming so embarrassing.
23:02I tend to walk behind him. I don't want to get involved.
23:06When he'd walk off and I'm left on my own with his screaming dog,
23:10I hate you. And hate's a strong word,
23:13but I hate you for walking off and leaving me.
23:17Walking with Gizmo is no scream for the couple.
23:21How about sitting down for some quality time?
23:24It's not good, is it?
23:27No.
23:28Good Lord.
23:30Yeah, yeah.
23:35I think people might be looking.
23:38Just a bit.
23:39Yeah.
23:40Oh, dear.
23:45I can take him away, eh?
23:47With Dean unable to bear the embarrassment, Graham can delve deeper.
23:51Yeah.
23:52So, I noticed Dean was hanging back on the walk.
23:55Yeah, he'll just disappear.
23:58It just riles him.
23:59He just gets embarrassed, frustrated.
24:01How does that make you feel?
24:03Lonely.
24:04Stuck with your problem dog on your own.
24:06Yeah.
24:08Does Dean walk him, then?
24:09No, I have to beg him to come.
24:11Right.
24:11Because, obviously.
24:13Oh!
24:15Stressful.
24:16Yeah.
24:17You look a bit emotional, darling.
24:18Yeah, just a bit.
24:20Oh.
24:21Yeah.
24:21Because it's just stressful and I feel like it's me and I feel like a failure as a dog,
24:29mum.
24:29Yeah.
24:30Yeah.
24:31Yeah.
24:31Fail, yeah.
24:32I just can't go anywhere and it just makes your world a little bit smaller.
24:37It looks as though Gizmo sort of come in between you a bit as well, isn't he?
24:41Is he causing a rift?
24:42Yeah, because I'm sort of quite patient.
24:45I'm like, give him time and I'm quite, try not to be hard with him.
24:51So I'm the softer one, whereas then he'll say, you're not hard enough on him, you know,
24:55you need to be stronger and then we argue and...
24:58Oh.
24:59Right.
25:00I better catch up with Dean and see how he's getting on.
25:05Hey up, Dean.
25:06Hey matey.
25:06I thought I'd find you hiding somewhere.
25:10I see you walking off and taking him with you.
25:12What are you thinking at that moment?
25:14Just get me out of there.
25:16Yeah?
25:16My blood's boiling.
25:17Is it really?
25:19Sarah thinks.
25:21Sarah thinks you think she's too soft.
25:24Yeah.
25:25Calm down.
25:27You're like choking cheese, you would say, right?
25:29Yeah, yeah.
25:30100%.
25:31What do you make of this, Ivy's vest?
25:33Oh, you won't catch me with one of them, no.
25:36So you're sort of blending into the background going...
25:38It's not with me.
25:39Yes.
25:40How do you think that makes her feel?
25:45You've not really thought about that, have you?
25:47No.
25:48No.
25:49No.
25:49Not really.
25:51I think it's just too much for Dean.
25:53And he can't control it, so that's making him frustrated.
25:57And, but then of course, the effect that has on Sarah, it's visibly upsetting.
26:02We've got a dog here who, who's literally splitting them apart.
26:07Coming up, can Graham stop...
26:10No!
26:10..a marauding pack...
26:13..from making their owner homeless?
26:15Now they're all going.
26:17Now listening to your lungs.
26:19Graham discovers what to do...
26:21So it does feel quite firm.
26:23..about concerning lumps.
26:24It feels quite hard, doesn't it?
26:27..and can he bring this screamer's...
26:29No.
26:30..parents...
26:31It's all right, you'll have to take him away.
26:33..back together.
26:38It's a real screamer...
26:41..in Doncaster.
26:42But not everyone's enjoying it.
26:44Dad!
26:46Loudmouth gizmos driving an ear-splitting wedge between Sarah and Dean.
26:50The scream is so embarrassing.
26:54For Graham, the solution to their issues is loud and clear.
26:59Watching his behaviour, for me, the roadblock actually is you guys
27:04and how you react.
27:05You're both embarrassed.
27:06I think that's...
27:07Oh, yeah, totally.
27:08..really that's the crux of it.
27:09Your comfort blanket is the high vase,
27:12and your comfort blanket, Dean, is...
27:15..100 metres that way somewhere, you know.
27:17So I think we might lose your high vase.
27:20Yay!
27:20So gone is your high...
27:22..well, yeah, but gone's your comfort blanket,
27:24and I'm not going to let you run away, Dean.
27:26So...
27:26..and that way, we'll hopefully bring you back together again.
27:29Is that fair enough?
27:31Yeah.
27:32Yeah.
27:32If he's got the patience.
27:34Let's hope my patience doesn't run out with you before then.
27:37That's right.
27:39For the plan to work, this divided couple will need to stick together.
27:44How are you feeling now?
27:46Fair.
27:48And not run in the other direction
27:50when Gizmo goes off on one.
27:53No, not. That's too close.
27:55Instead, they need to praise their little screamer for keeping shtum.
27:59So, here's how it works.
28:01We've got a little dog over there.
28:02He's seen it.
28:03At the moment, at least, he's being good.
28:05So I think we take a few steps forward.
28:07If he starts to scream and all the rest of it,
28:10we can tell him no, just nice and calm, but very clear, no.
28:14When he calms down, we then tell him,
28:17yeah, good boy, that's very nice, but not before he calms down.
28:20Yeah?
28:21OK, yeah.
28:23Right.
28:24Can Sarah stand firm without her high viz?
28:29He's pulling a little bit, but we can live with that.
28:32And will Dean stick by her side?
28:35What do you think you should be doing now?
28:37Good boy.
28:38Good boy.
28:39Lovely.
28:41Bit further, maybe, this time.
28:46Good boy.
28:47Good boy.
28:53Enough.
28:55Sarah and Dean seem to be pulling together.
28:59It's all right, you're not taken away.
29:02But they must stand united...
29:05..until Gizmo gets it out of his system.
29:08We've basically got to stand there and go,
29:10oh, well, this is awkward, but I'm going to do nothing.
29:12Making it loud and clear, his noise won't be tolerated.
29:17They've stopped now, haven't they?
29:19Yeah.
29:20Well, so far, so good.
29:22But more to the point,
29:23I'm more pleased about the way Sarah and Dean
29:26are now acting together.
29:27They do look like a team.
29:29They're both doing the same thing at the same time.
29:31That's so important.
29:32Now Gizmo understands mum and dad don't like him kicking off,
29:36Graham thinks he's ready for the next step.
29:39If you feel confident to do it,
29:41I think you could say hello to this dog now, you know?
29:43Yeah?
29:44Say hello.
29:44Say hello nicely.
29:46Good boy, Giz.
29:49Good boy.
29:49Good boy.
29:50I love the fact that he keeps looking at you
29:52as if to say,
29:53is this OK?
29:54Look at this, mum, it's great.
29:55I've got to say hello to a dog and everything.
29:57Yeah.
29:58Good boy.
29:59Oh, he's having a great time.
30:02I'm staying by his side, so it felt all right, to be fair.
30:06Yeah.
30:07We're just, er, little baby steps.
30:10And then I'll be...
30:12The more I do it, the more I get used to it.
30:14I'm proud of you.
30:15Yes.
30:16Now Graham wants them to attempt something...
30:20Come on.
30:20..impossible only hours ago.
30:22Settle down in the cafe without causing a public disturbance.
30:27Earlier Gizmo's screaming was so intense...
30:30..it sent Dean packing and Sarah left hanging.
30:36..can he keep calm enough around other dogs
30:39for the couple to enjoy an alfresco afternoon tea together?
30:43There we go.
30:49Morning, Yorkshire afternoon tea.
30:51Thank you very much.
30:53We've done well, haven't we?
30:55Yeah, he's done fabulous.
30:58What a difference to lunchtime, eh?
30:59Yeah.
31:00What sort of things do you think you'll be able to do now
31:02that you couldn't?
31:03Go for a pint.
31:04Go for a pint.
31:07Come here again.
31:08Not embarrassed, relaxed and...
31:11Magic.
31:12..happy.
31:13Put it there, well done.
31:14Thank you very much, sir.
31:15You've both done a great job.
31:16Thank you very much.
31:17Together, as a team, well done.
31:18Yeah.
31:19We're together.
31:20Magic.
31:20Promise you.
31:23Giz has surprised me today.
31:26He's done really well.
31:28This is just going to keep bringing us all closer together
31:31and we're going to have more days out.
31:33From the moment they started to work together
31:36and sort of resolved to just get over that embarrassment,
31:39they looked like a couple again.
31:41That rubbed off on Gizmo.
31:42Well, the rest of it, as they said, it's history.
31:45Magic.
31:47With harmony hopefully restored,
31:50Graham's quest to keep the nation's dogs happy and healthy continues.
31:55Next on his list, Christine from Manchester
31:58and her seven-year-old beagle.
32:00Basil has started to develop lumps as he's getting a bit older.
32:04He's got one quite biggish one on his side and some smaller ones on his chest.
32:08I just wondered whether you can shed any light on lumps
32:12and whether or not they can become cancerous.
32:15I'm hoping that we can get Basil and Christine a little bit of reassurance.
32:23But first he wants to meet them.
32:25Hi, nice to meet you.
32:26How are you?
32:27Owen, yes?
32:28Oh, good morning, Graham.
32:29Nice to meet you.
32:29Hello.
32:30And Basil.
32:31Hello, Basil.
32:32Hello, you're lovely.
32:33How are you?
32:35Well, it's not often you get this, is it?
32:37Hey.
32:38So why'd you call him Basil then?
32:40Oh, Basil brush.
32:42Is he daft as a brush?
32:43He is.
32:43Very much so.
32:46So, that lump at the side there, you're obviously concerned about that.
32:49We are, yeah.
32:51Okay.
32:51So, I'd like you to meet Mae.
32:53She's a really good vet.
32:55Perfect.
32:55Oh, and if you grab a seat here, because it's quite tight in there,
32:58and then we'll let you know how we get on.
33:00Okay.
33:00Alright?
33:00Okay.
33:01Great.
33:03As well as being a vet,
33:04Mae shares her passion for dog health on social media.
33:08There are a few things that you can do at home.
33:11Where she provides tips and advice to millions of viewers.
33:14And knows when to be worried about lumps and bumps.
33:18This is the main lump that you're worried about.
33:20That's the main one.
33:21Check your neck, just to check for any swollen glands.
33:25So, none there.
33:28I can all have a body massage, isn't it, Basil?
33:32It's got a few smaller ones.
33:34Yeah.
33:35So, one, two, and three small ones.
33:39And this is the big one.
33:40Okay.
33:42So, it does feel quite firm.
33:44The good news is, there's a simple test a vet can do,
33:48to highlight any areas of concern.
33:50Based on what I can feel, we can definitely do a sample today.
33:54I'll get the needles now.
33:57And it gives almost instant results.
33:59Give him lots of cuddles.
34:01Hello.
34:01Reassuring him.
34:02Beautiful, aren't you?
34:03He's a good boy.
34:04By taking samples from the lump and adding various dyes,
34:09Mae can get a clearer picture of what's going on internally.
34:13It's nice to watch you see something and not just be told.
34:16Yeah.
34:16She's looking to see if any of the dyes colour the cells.
34:20How are you feeling then?
34:21I'm obviously a bit worried.
34:23I mean, fingers crossed, you know, it's nothing to worry about,
34:26but you just never know with lump steeves.
34:28We're hoping for the best out.
34:30Yeah, fingers crossed.
34:34So, would you like to have a look and see what's under the microscope?
34:37Oh, yeah.
34:38That'd be good.
34:39Yeah.
34:39So, these are your little fat droplets.
34:42Oh, I see.
34:43And they're colourless in the centre.
34:45Yes.
34:46Which is quite characteristic of a fatty lump.
34:49Mm-hmm.
34:50So, if they were coloured, that would suggest that
34:52some kind of more sinister cells were in there.
34:56Is that right?
34:56Yes.
34:57If they have, like, a nucleus that's stained purple,
35:00that means it could be other things.
35:03Oh, that's encouraging.
35:05So, based on how it looks and how it feels, you know,
35:07it's most likely a fatty lump.
35:09Okay.
35:10Which is good.
35:10That's good.
35:10And what they found is that the older the dog gets,
35:14the more likely that they can get a fatty lump,
35:17as well as if they are overweight.
35:18It's always good to keep your dog nice and lean.
35:21It makes sense to have a nice, good diet, not too rich in fats.
35:26But even if it's good news, it's important to keep an eye out for any changes,
35:30which is something you can do at home with a widely available tool.
35:34We have calipers like these.
35:36So, to measure sort of like the height.
35:38Yeah.
35:38And then measure the width this side as well.
35:41And keep a diary of it.
35:43Mm-hmm.
35:43And the general rule of thumb is if it's there for up to a month,
35:47after that month, definitely get in touch with your vets.
35:49If we come to you and go, look, it was this number of centimetres last month,
35:54and now it's this number of centimetres,
35:55does that give you some information to go on?
35:57Yeah.
35:58There'll be a good, you know, indication
36:00whether we should pursue testing sooner rather than later.
36:03Yeah.
36:04So, the indications today are that it doesn't look like cancer.
36:07Well, that's good.
36:08We're all happy about that, obviously.
36:10We want you to have a long, happy, healthy life.
36:13Thank you for your help.
36:14It's been really appreciated.
36:15Brilliant.
36:16Magic.
36:17So, remember, lumps and bumps are all part of getting older.
36:21But you need to remain vigilant and see a vet if you're concerned.
36:26The more information you can give, the better.
36:28Well done!
36:28Well done, young man!
36:31Still to come.
36:34Graham may have got this jealous pack.
36:36Good girl, Cash.
36:38Here we go.
36:38On the right path at work.
36:40That's amazing.
36:41Graham.
36:42But if he can't stop them kicking off when they clock off...
36:45No!
36:45..they could all be sent packing.
36:47Unless he can sort it out.
36:49I'm afraid she's going to be homeless.
36:50Oh, no, God.
36:51Oh, oh.
36:52Yeah, you can...
36:53Oh.
36:53Now they're all going.
36:58Before Graham can put his dog whispering boots to bed for the weekend,
37:02he's headed back to Wiltshire...
37:04No!
37:05..to help Marie, whose four little angels turn into devils,
37:09at the very sight of others.
37:10You've got four dogs that are sort of furiously jealous.
37:13With jealousy driving their rage...
37:17Graham taught Marie how to exorcise their demons.
37:21Good girl, Cash.
37:23Here we go.
37:23..with positivity in the workplace.
37:26Good boy, Wizzle.
37:28Well done.
37:29This time, the stakes are even higher.
37:32Oi!
37:32Fuck it!
37:33Stopping them being terrors...
37:36..outside the office.
37:38No!
37:39They're just so explosive, and I can't control them.
37:42And at the campsite, Marie calls home.
37:45Unless you can sort it out.
37:47I'm afraid she's going to be homeless.
37:49If she was evicted, what's going to happen to them all, you know?
37:52She'd be homeless again.
37:54So...
37:55I'm really feeling the weight on my shoulders.
37:58Morning!
37:59Hiya!
38:00Well, that's time we did well, didn't we?
38:01We did, yes.
38:03I think what we learnt in the salon was that they see other dogs
38:05as competition for your affections.
38:07Yes.
38:07So we've got to translate that to the out zone.
38:10Right.
38:11Graham believes Marie's four think they're not to blame
38:14for Mum getting shouty.
38:15It's the other dogs they meet.
38:17So, like last time, they need to learn that only they
38:21can keep Mum happy, and only if they're good.
38:24I want to convince them that, yeah, if you see another dog,
38:27there's no point barking.
38:28Because barking isn't going to get you love and affection.
38:30So, if at any point they start to bark and kick off,
38:34we're just going to stop and do nothing.
38:36So you get love and affection if you're quiet.
38:38If you're kicking off, forget it.
38:40That makes sense.
38:40I think to make life a bit easier for you, initially,
38:44what's a, you have one, though.
38:45I'll look after three.
38:46Okay.
38:47Pick a pecanese.
38:49Anyone will do.
38:50Kesh.
38:52Right.
38:52Come on, you lot.
38:53But we'll simply not reacting when they kick off.
38:56All right.
38:57We'll wait just here, look.
38:59Okay.
39:00We're going to have to wait for this.
39:02And only praising...
39:05Right, we'll do nothing.
39:07When they pack it in...
39:09Oh, good girl.
39:10Good girl.
39:12Be reassurance enough.
39:13Good girl.
39:14Good boys.
39:16Right, you two are good.
39:18Well done.
39:18Good girl.
39:19When that all starts happening,
39:21whether people admit it or not,
39:23often the first instinct is,
39:24oh, yeah, we're...
39:25You start barking as well, in effect.
39:27Yeah.
39:27And if you start yanking on the lead and everything,
39:29it's like, it's all mayhem.
39:30Yeah.
39:31So what we did there was we rode the storm.
39:34Marie's quietly taking control with Kesh.
39:37But the job's not done until she can handle all four at once.
39:41I'm a false dog, Peewee.
39:43To really put her to the test,
39:45two more strangers are added to the mix.
39:48Oh, God.
39:49Oh, oh.
39:49That's already a problem, right?
39:51All right.
39:51Marie must resist the urge to tell them off.
39:54Oh.
39:55Oh, hang on, hang on.
39:58Now they're all going.
40:03Well, those dogs have just kicked off a big stop.
40:06My big worry is,
40:07I hope this hasn't blown Marie's confidence.
40:11So we'll wait for it.
40:15Graham knows if she can hold her nerve,
40:17they will begin to settle.
40:20Roscoe's being good.
40:21You can give him a little tickle.
40:22Look.
40:22Good boy, Roscoe.
40:24There you go.
40:24Good boy.
40:25So we've only got one dog now.
40:28We've got to wait for her to stop.
40:30Good boy.
40:32And by only praising the calm ones...
40:35Oh, good girl.
40:36Good girl.
40:37...the whole pack begin to clock on.
40:41Good girl.
40:42You see that moment there?
40:43She's like, hang on a minute, I'm barking.
40:45I'm missing out.
40:46You did good.
40:47You did really well.
40:49Just days ago,
40:50Marie giving any dog the slightest bit of attention...
40:53You're a good boy.
40:54..turned her Pekingese four pack into green-eyed monsters,
40:58risking both her business and home.
41:02So Graham has one final test
41:05to see if their jealous ways
41:06could really become a thing of the past.
41:09Lots of people would say with their dog,
41:11if they went to go and stroke somebody else's dog,
41:14right,
41:15that would be a reason for their dogs to kick off.
41:17Yeah.
41:17So I wonder what would happen if,
41:19if I hold on to your four dogs
41:21and you go over to one of those dogs...
41:24Yeah.
41:24..and walk that dog.
41:25Yeah, I don't know.
41:27Then we'll know for sure.
41:28OK.
41:29They're really getting this.
41:30All right.
41:31There we go.
41:31Lovely.
41:32All right, let's see how we go.
41:33But could Marie turning her back on her pack
41:37be a step too far?
41:41Come on, Clemmie.
41:44Come on, Clemmie.
41:45Come on, Clemmie.
41:50Come on, Clemmie.
41:50Good girl.
41:52Come on, Clemmie.
41:55Well, they're interested, but they're not kicking off.
41:59Very good.
42:01Well done.
42:02You're not jealous anymore, are you?
42:04Eh?
42:05Hopefully now,
42:06Marie can be proud of her Pekingese in public
42:09and without the worry of eviction.
42:12I'm hoping this is going to make a big difference to you, innit?
42:14It's going to make a huge difference.
42:16If I can control them,
42:18I've kind of got my life back.
42:19Nice.
42:20Future's bright.
42:22All right.
42:22And we trained all four at once.
42:24I know.
42:25Which I, to be honest,
42:26I didn't think was possible.
42:28I lay into a secret.
42:29I wasn't sure it was either.
42:38In Doncaster,
42:39Gizmo's showing signs of improvement.
42:41Come on, Mum.
42:42But he's still a work in progress.
42:44Let's go.
42:45Victoria is using Costin's tips
42:47to prepare truffle for his first full groom in Surrey.
42:50In Manchester,
42:52Basil's had confirmation his bumps are cancer-free.
42:55And in Wiltshire,
42:56the threat of eviction has been lifted for Marie.
42:59Ziggy.
42:59No one knows.
43:00With her four-pack showing progress,
43:02both at home and at work.
43:04Huge improvements in the parlour.
43:06The customers are beginning to notice,
43:08which is fantastic.
43:10So, yeah.
43:10Thank you for your advice and help.
43:13If you think your badly behaved dog could do with Graham's help,
43:16then why not get in touch?
43:18Details can be found at www.channel5.com
43:22forward slash take part.
43:26Ziggy, no.
43:29And Graham's back with new dogs behaving very badly next Tuesday at 8.
43:33A high heart rate and low oxygen levels in a 94-year-old rings alarm bells
43:38and new casualty 24-7 every second counts tomorrow at 8.
43:42Next,
43:43a photographer's life in danger gives Jack and Kate a mystery to solve on The Good Ship Murder.
43:47New Drama,
43:48after the break.
43:50And
43:52ad
43:53You
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