- 5 hours ago
Customer Wars S08E14
Category
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TVTranscript
00:10I don't take for women I don't I don't let women do what they want to do and say what
00:15they want to say around me
00:16Since this bitch this listen listen tell my sister what you said get the I'm our car bitch
00:37Stop stop stop there's an alligator underneath that car right there as long as it stays under the car you
00:44can throw around the bag
00:46I'm gonna do it officer
00:55Customer complaints are at an all-time high
00:59Putting workers on the defensive
01:04With labor shortages supply chain woes and a 40% rise in violent retail crime
01:12It's an all-out battle
01:14At the checkout
01:18The customer is always right
01:21It's just plain wrong
01:29For food delivery drivers
01:32It's not always smooth sailing when it comes to getting an order safely to their customers door
01:41They could have faulty packing materials
01:43A congested route
02:00They can accidentally step into ankle deep freshly poured cement on their way to someone's home
02:08Be careful
02:12You want some new socks or something
02:14Then there are those situations that are not only unpredictable but also
02:21Potentially deadly
02:22Who is this?
02:24Do you know this?
02:27In Florida
02:56I'm sorry I'm just celebrating
02:57I'm from New York and I've never seen
02:59What you don't want to see
03:01In the driveway of the home to which she's supposed to deliver the pizza
03:06Maybe go around the back
03:08I'm a little scared
03:10Well as long as it stays under the car you can go around the back
03:14What do you want to do to your office?
03:17What are you doing?
03:19I mean I'll
03:23That's this one here
03:24Yes
03:25After taking a moment to consider the woman's request
03:29The officer agrees to make the delivery
03:32But once he reaches the rear door of the home there's an issue
03:37Stop!
03:38Stop!
03:40Stop!
03:41Stop!
03:42Stop!
03:43Stop!
03:44Stop!
03:44Stop!
03:44Go get the house!
03:45Look down
03:47Look down right there
03:48Ma'am get back over there there's an alligator right under your car
03:52Oh my god!
03:53The customer is in front of the home right by the alligator
03:58Go in the house
04:00Hey ma'am get in the house
04:04Where's my pizza?
04:05I'll take it to the back door
04:07Holy
04:10Oh big old alligator in my head
04:12Today please
04:15About a minute later
04:19Here's your pizza
04:23Okay
04:24Well okay
04:24I'll take it to the
04:25Yeah how much was it three?
04:26I have no idea
04:27I'm not the pizza man
04:29Oh well you're a policeman
04:30Yes I'm a policeman
04:32Not a pizza man
04:33You got it?
04:34Now when was the alligator there?
04:36It just got there
04:37Oh I'd like to take a picture of it
04:39Well and I wouldn't take it from where you were
04:43With the pizza safely delivered
04:44And nobody turned into alligator lunch
04:47The police officer heads back to the street
04:52Thank you so much officer I appreciate it
04:54You're welcome
04:55The driver heads off with the payment
04:59And quite a story
05:03And a trapper from the Florida Fish and Wildlife Conservation Commission
05:07eventually arrives to remove the gator
05:10Which is no easy task
05:20So the next time you order food for delivery
05:23You might want to be extra nice to whoever hands it off
05:28Because you never know what they went through or wrist
05:31To get it to you in a timely manner
05:34Stop stop stop there's an alligator underneath that car right there
05:43At pro sporting events customers shell out big money for the ultimate fan experience
05:49According to one online analysis
05:52Average ticket prices range from about 80 bucks for baseball to 300 for an NFL showdown
06:00And while one might think that spending that much would encourage these fans to pay close attention to the game
06:05they're attending
06:08Some allow their emotions to steal the show
06:13At a professional football game in california
06:28According to news reports two women rooting for opposing teams are trash-talking each other
06:33Sit down
06:35Sit down
06:36Sit down
06:38It's unknown how the dispute started
06:41But the woman in black and her boyfriend appear greatly outnumbered by the home team fans sitting in their section
06:48But that isn't stopping them from getting into it
06:53After the woman in blue pushes the woman in black
07:02The boyfriend pours his beer on the other woman
07:12Setting off a response from several other home team fans
07:16One of whom appears to be holding a small child
07:22Oh
07:25Sit down
07:27Yeah
07:28Sit down bro
07:30And all of them dangerously close to the edge of the balcony
07:34Sit down bro
07:35Don't take your baby out of that man
07:40You're staring at the baby
07:45the altercation finally appears to simmer down but only for a moment
07:55the tangled melee appears to have no end in sight until finally security arrives
08:01and intervenes despite being bloodied the woman in black continues to exchange words with the other
08:12woman as the game goes on security has forced the bloody blonde out to the concourse
08:32and then in a video posted online the woman says she was removed from the stadium along with her
08:38boyfriend according to news reports stadium security also removes two of the male home team
08:45fans involved in the melee but police are not called in to respond to the incident
08:56so remember when rooting for your home team you may find yourself facing those with different opinions
09:06but it's best to leave the combat
09:12to those on the field
09:26according to one report the water adventure tourism market is estimated to be worth roughly 216 billion
09:33dollars and while activities on a river or at sea offer travelers and locals an opportunity for a
09:40little adventure some customers don't always get the kind of adventure they were hoping for
09:51whether because of an unforeseen obstacle speedboats just crashed freaking loads of trees a not necessarily
09:59seaworthy vessel
10:06or unideal weather conditions
10:10near san andreas island colombia
10:13two tourists parasail over the ocean as people on the boat that's towing them watch from below
10:19and despite some high winds it appears to be a very smooth ride until something goes very very wrong
10:35the line attaching the parasailers to the boat snaps
10:44sending them down into the water
10:49where the sail still caught up in the high winds continues to drag them through the surf
10:55the boat they were attached to as well as another nearby vessel rush to the pair's aid
11:04but the high winds are pulling the parachute towards shore
11:10making reaching them in time impossible
11:22the parachute collides with a building on land
11:26launching the pair up and onto the shore
11:30media sources differ on the extent of the tourists injuries
11:34some report serious injuries
11:38while others report that they were taken to the hospital for minor injuries and released the same day
11:44local authorities state the incident was probably caused by strong winds due to adverse weather conditions
11:51it is unknown whether the company has made any public comments regarding the incident
11:56but here's hoping that if there is a next time for this duo
12:01it will be much smoother sailing
12:03from liftoff
12:05to landing
12:16most rideshare services provide drivers with guidelines to follow
12:20so that each experience is safe respectful and positive for customers and employees
12:26and while there are some situations where perhaps both parties bear some responsibility for a mishap
12:36like this one
12:37where the driver stops short
12:39but the passenger doesn't appear to be wearing a seatbelt
12:44there are certain instances where there are no excuses for an unfortunate experience
12:50i can tell your energy you need to be protected from yourself
12:54because you want to be free and loose like a wild woman like most women nowadays
12:58in michigan
13:00a male driver is subjecting his female passenger to a barrage of sexist remarks
13:06after she apparently told him she was divorced and single by choice
13:10you want a weak man with money
13:13there's plenty of weak men with money out here
13:17and that ain't that definitely ain't what you're getting with me
13:20i don't take for women
13:22i don't i don't let women do what they want to do
13:24and say what they want to say around me
13:26that's an unruly woman
13:28uh-uh
13:29it's a woman that's out of control
13:31and don't know her place
13:32my baby mama's like that
13:34i don't even like her
13:36i love her but i definitely don't like her
13:38the passenger appears to remain quiet throughout
13:40she wasn't raised with a father
13:42she don't know
13:44she doesn't know how to behave herself
13:46because she wasn't raised under the rules of a man
13:49she was raised by a single mother
13:50but she's been listening closely
13:52i was raised with a father
13:54it don't matter bitch
13:56it don't matter bitch
13:57it don't matter bitch
13:59feeling unsafe
14:00the customer has placed a call to her sister for help
14:04this
14:06get the
14:07this
14:08it's cussing me all
14:09listen listen
14:09tell my sister what you said
14:11get the
14:12come on car bitch
14:15get the
14:16out
14:17get the
14:17go
14:19get the out of here
14:20say it again
14:21get the
14:22out of here
14:24say it again
14:25get the
14:26out of my car
14:27bitch
14:36According to the woman's social media posts, she does leave the vehicle and reports the driver to the rideshare company.
14:44She claims her account was blocked because the driver had reported her first.
14:48And while they removed the block, she says the company has not issued a public statement.
15:02But regardless of any final outcome, no passenger should ever have to endure this kind of treatment from a driver
15:09entrusted with their safety.
15:23In the past few years, airlines have invested heavily in premium and first class cabins with reclining seats, gourmet meals
15:32and luxury amenities to pamper the high paying customers.
15:36Just being given an amenities bag.
15:44And while in theory, flight attendants are trained to simultaneously make first class passengers feel valued.
15:50I've never been happier for a 30 minute delay than I am right now.
15:56While making sure those in economy don't feel undervalued.
16:00I understand everybody's frustration, but at the end of the day, there's protocol we have to follow.
16:04You've got to give us a moment.
16:06Once again.
16:07There are times when that careful balance slips.
16:11As a passenger in the economy section of a flight from Florida learned.
16:15I asked the flight attendant very nicely if I could have an eye mask.
16:19She had just given one to somebody in first class.
16:21She said, sorry, this is only for first class.
16:23I totally understood.
16:24I said, I get it.
16:26Well, if you have any extras in 10 minutes or 30 minutes, I'm in row 10C.
16:30I'd love to have one.
16:31I couldn't fall asleep all night.
16:32I would go to my seat in economy and 10 minutes later, a lady from first class who overheard me,
16:39she takes out her eye mask from first class and she says, here, you can have mine.
16:43I was so heart-warned.
16:46The passenger, a co-founder of a text-to-speech company inspired by his blindness in one eye, is touched
16:52by this simple act of kindness.
16:56Unfortunately, it leads to an unexpected interaction with a flight attendant.
17:00Sir, I need to take that mask, please.
17:03Um, sorry.
17:05You didn't buy a seat, so you can't use the products.
17:10Well, I think it's a little ridiculous.
17:13But I don't have 143 other masks to give everybody else in the airplane a mask.
17:17That's not fair.
17:18Well, I didn't.
17:19You can't one if they can't have one.
17:21You didn't give me a mask then.
17:22No, I didn't.
17:22You did your job.
17:25You did your job.
17:25But you got it from a customer sitting and .
17:28I thought you gave a customer sitting there a .
17:31Not for you, for him to use.
17:34That means just like they want you to keep them from bringing all the blankets and all the food back
17:38here to their friends.
17:41They can't do that either.
17:43He's repeating to that mask.
17:46Another flight attendant steps in.
17:52Offering a subtle warning.
17:56Would they be able to take the eye mask with him off the plane?
17:58The gentleman up there, he still has the eye mask?
18:00Yes, absolutely.
18:02So he owns that eye mask now, right?
18:04He could walk with it off the plane.
18:05He owns it.
18:06But he has not.
18:07It's his property.
18:07But he still can't bring it back and give it to a customer back here.
18:12If I got off the plane with him and he took his eye mask off the plane, he could then
18:15give it to me.
18:16But that did not happen.
18:17You are stealing his property.
18:19No, I'm not.
18:20You want to search my belongings to find an eye mask.
18:23You had it on.
18:24I plainly saw it.
18:25Then you took it off and I sent a customer's agent back here.
18:27When the passenger's attempt at logic does not prevail, a supervisor joins the conversation.
18:33Everything else comes from the policy.
18:35Don't bring things from the kid.
18:36That's what we're trying to say.
18:38Before it spirals further, the customer makes one last attempt at reason.
18:43I'm sorry.
18:44I'm just overacting because I think it's not fair.
18:47But it's not fair to 140 people back there that can't help.
18:50But it's a losing battle.
18:51The entire crew supported her decision.
18:54The supervisor supported her decision.
18:55They called security and I had to give back the mask or I would have been kicked off the plane.
19:00So far, the clip has racked up close to 2 million views.
19:04With most of the comments expressing outrage at the airline staff's actions.
19:09Sir, I need to take that mask, please.
19:12You didn't buy a seat.
19:13Said you can't use the garage.
19:17The airline later issued a statement offering an apology.
19:20Along with a promise to revisit the policy to make it clearer for both customers and crew.
19:25And as a gesture of goodwill, the passenger was offered a return trip in first class.
19:31Hopefully, it will come with an amenity kit that he can use as he pleases.
19:36So he owns that I'm happy now, right?
19:38He can walk with it off the plane.
19:40But he's still going to bring it back here.
19:41Give it to a customer back here.
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