00:00The Northeast Ambulance Service is inviting people in the northeast of England and Cumbria
00:05who've lost loved ones unexpectedly to take part in anonymous interviews about their experiences
00:11to help improve emotional support from ambulance crews.
00:16Owen Finney, a research paramedic for NEAS, says there is limited research on bereavement care
00:22outside of hospital settings and wants to understand what families found helpful
00:27or what could be improved when emergency crews deliver bad news after a sudden death of a family member.
00:34When someone dies unexpectedly, crews perform resuscitation on 10 to 20 patients daily in the northeast
00:41and interviews are online or in-person settings.
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