00:00Got a message claiming to be from crypto.com question mark pause before you trust it.
00:06Scam messages can look very real.
00:09That is why crypto.com has a verify tool.
00:12Use the official verify page to check whether the contact channel is legitimate.
00:17This can help with emails, websites, and other contact routes listed there.
00:22If the source does not look right, do not continue the conversation.
00:25Do not share codes, passwords, or personal details.
00:30Go back to the official app or help center instead.
00:33This one step can protect your account and your money.
00:37When in doubt, verify first and respond later.