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  • 2 hours ago
Some GP surgeries are starting to use artificial intelligence to triage patients before they book appointments. How would you feel about AI helping decide how quickly you’re seen? Does the use of AI in healthcare worry you, or not, and why? What’s your experience trying to get access to a GP appointment?

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00:00I don't like it to show it. I mean, you're not dealing with a real person, so how can the
00:08computerised robot, whatever it is, decide if you need an appointment or not? It's scary.
00:14I don't think AI's developed as much as it really should be to be an optimum asset. I think GPs,
00:24you know, they're sitting around doing that, really, basically, and they're not really seeing patients at all.
00:32I've been, like, for the doctors before through AI, and I just think it's not worth it, because people have
00:37gone, like, since the university spent so much money in getting, like, to be able to be a doctor and,
00:42like, a nurse. I just don't think it's worth putting AI into it.
00:45Whenever I try and get an appointment, I have to ring up at eight o'clock in the morning, and
00:49it's hit and miss whether you do get an appointment. I remember the days where you could, your mother or
00:54father would ring the, for an appointment, or the doctor would even come round.
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