00:00Hello Lucy, is this?
00:25Yes.
00:26Hello, my name is Frances.
00:27Please let me step in two seconds.
00:28Yes.
00:30OK, I've got a seat in there for me Lucy.
00:50I'll move that seat forward a bit.
00:54I've just had knee surgery.
00:55Oh, right, OK.
00:59We don't just notice as a team in general on this and staff
01:02that this was advice compared to previous years.
Comments