00:00The Johor Bahru Singapore Rapid Transit System link will feature 100 immigration e-gate lanes
00:08at the Bukit Chargar Integrated Immigration, Customs and Quarantine ICQ complex to streamline
00:13cross-border clearance. Malaysia Rapid Transit Corporation Sendirian Berhad MRT Corp Chief
00:20Executive Officer Datuk Mohamed Zarif Hashim said the e-gates are a key feature of the co-located
00:26ICQ model, allowing passengers to clear both Malaysian and Singapore immigration at a single
00:32facility during their rail journey. He said the high-capacity system is designed to ease congestion
00:37and ensure smoother passenger flow, especially during peak hours. The Bukit Chargar ICQ complex
00:44will also be equipped with 10 security screening lanes for body checks, 18 baggage scanners and
00:49dedicated lanes for passengers without luggage, aimed at minimizing bottlenecks. Mohamed Zarif said
00:55the e-gates would reduce reliance on manual checks and offer commuters a more reliable and predictable
01:01border crossing experience, enabling better travel planning. He added that the RTS link is expected
01:07to serve approximately 40,000 passengers daily when operations begin, with ridership projected to rise
01:14to around 140,000 passengers a day, potentially accounting for 30-40% of causeway traffic in the long term.
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