00:00The roofs are ripped apart and the walls pockmarked with bullet holes.
00:04In Goma, the neighbourhood of Kaembe still bears the scars of the fighting.
00:08This house is an example.
00:11There are bullets here and bomb fragments, even inside the house.
00:21A year ago, the Congolese army and pro-government militia groups clashed with M23 rebels in the city centre.
00:28Trapped amidst the fighting, Augustin Basseme suffered a leg wound.
00:32His wife was killed by a shell.
00:35I can't sleep. I've lost my appetite when I think about my wife and those days of fighting.
00:40If we'd known it was going to be so bad, we would have fled.
00:42We just thought the soldiers were going to fight each other and that it would pass.
00:48It's still impossible to know how many people were killed during the fighting in Goma.
00:53These graves are testament to the violence.
00:55Civilians killed in the fighting were buried here in haste.
00:59With the M23 in control of the city, Goma has become a symbol of Congo's military defeat.
01:05For the rebels, there's now an image to uphold.
01:07They claim to have liberated the city and its governance must appear exemplary.
01:12In practice, that means Salongo.
01:15That's a traditional term for compulsory labour.
01:18Men are obliged to pick up rubbish and repair roads.
01:21The movement asked us to do it and we responded to this call to do Salongo every Saturday to clean up the city.
01:31Goma is getting a facelift.
01:34The markets and schools are open, the rebel administration is operational, but the banks remain closed.
01:41Off camera, residents say that the city is ruled by fear.
01:44Many civil society actors have fled, such as this representative from North Kivu.
01:51He says he gets sent lots of videos of civilians being whipped and beaten.
01:55The people live in atrocious suffering.
02:00Add to that the terror of rebels that forcibly arrest, who persecute, who forcibly recruit young people to join their rebellion.
02:13You can see that these people live surrounded by trauma every day.
02:16The M23 has always denied the allegations.
02:22In Eastern Congo, humanitarian organisations say that abuses against civilians have reached alarming levels
02:28and that all parties to the conflict are committing them.
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