00:00By connecting digital platforms with front office services, Uzbekistan is changing how businesses interact with the state.
00:12Less paperwork, less time and a clearer path from idea to enterprise.
00:17Hello and welcome to Business Line Uzbekistan.
00:20Around the world, governments are rapidly reinventing themselves.
00:24Digital public services, increasingly powered by artificial intelligence, are becoming the new standard, transforming how states operate and how citizens and businesses interact with public authorities.
00:37In Uzbekistan, the transition to digital government began in 2013, gaining decisive momentum with the adoption of the Digital Uzbekistan 2030 Strategy in 2020.
00:49Today, the single portal of interactive public services, my.gov.uz, delivers more than 760 e-services to citizens and businesses and has attracted over 11 million registered users.
01:04This digital progress is reflected on the global stage as well.
01:08Uzbekistan is among the fastest climbing countries in the United Nations, a government development index.
01:14Supported by digital tools and AI-driven solutions, public services in Uzbekistan are becoming faster, simpler and more responsive to the needs of citizens and businesses alike.
01:27Here is more.
01:28In this vibrant hub, ideas move fast.
01:30From concept to execution, creativity meets action and ambition turns into a business.
01:36Уже три года на рынке Узбекистана работаем с различными компаниями, делаем рекламу для соцсетей.
01:41For entrepreneurs like Diora, time is a real currency.
01:46What once meant paperwork, queues and repeated visitors is now handled digitally, faster, simpler and without friction.
01:54Мы работаем очень активно как раз таки в нашей работе с онлайн документооборотом, выставлением счетов, выставлением договоров.
02:02Today, business owners can manage registration, permits and compliance, either from their offices or through public services centers, cutting delays and eliminating unnecessary steps.
02:14Behind the counters lies the engine of Uzbekistan's digital government, my.gov.us, a unified platform that links state institutions to citizens and businesses alike.
02:40AI-powered assistants, like Mukhlisa, go beyond answering questions.
02:45They execute requesters and completing services automatically, without extra steps or waiting time.
02:51Mukhlisa AI is our personal solution.
02:54If I go, like, please give me my marriage certificate, the Mukhlisa AI service clicks all the required links, inserts all the required data that I have with me and proceeds just to provide me with the solution itself.
03:09Uzbekistan's commitment to modernization is accelerating.
03:13Recently, the president of the country announced a new package of measures aimed at achieving zero bureaucracy by 2030.
03:21This involves mass digitization of archives, expanding proactive services and robust investments in infrastructure, including 20 new data centers, a national cloud platform and AI training for millions of students, teachers and civil servants.
03:36Joining us now is Nurshad Nurkulov, head of the division for digitalization of government bodies and industries in the Ministry of Digital Technologies.
03:46Mr. Nurkulov, what new automated processes are being planned to make government services faster and more efficient?
03:52Thank you for your question.
03:55We are focused on making digital government more business oriented, automated and expert ready.
04:03We will continue expanding digital services for citizens as well as businesses.
04:08By 2026, for example, we are going to launch a standard business reporting system that will enhance the reporting system for the businesses.
04:19Everything we do is to reach our three major missions.
04:24One is to enter the top 30 ranking of the Electronic Government Development Index of the United Nations.
04:31Second, increasing the IT services expert to 5 billion and preparing over 300,000 IT specialists, according to the Uzbekistan 2030 strategy.
04:47Thank you for joining.
04:48Well, that's all we have for this edition.
04:51You can get more business news at Euronews.com.
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