00:00by connecting digital platforms with front office services Uzbekistan is
00:09changing how businesses interact with the state less paperwork less time and a
00:14clearer path from idea to enterprise hello and welcome to business line
00:19Uzbekistan around the world governments are rapidly reinventing themselves
00:24digital public services increasingly powered by artificial intelligence are
00:29becoming the new standard transforming how states operate and how citizens and
00:34businesses interact with public authorities in Uzbekistan the
00:38transition to digital government began in 2013 gaining decisive momentum with
00:44the adoption of the digital Uzbekistan 2030 strategy in 2020 today the single
00:51portal of interactive public services my.gov.us delivers more than 760 e-services
00:58to citizens and businesses and has attracted over 11 million registered
01:03users this digital progress is reflected on the global stage as well Uzbekistan is
01:09among the fastest climbing countries in the United Nations a government
01:13development index supported by digital tools and AI driven solutions public
01:19services in Uzbekistan are becoming faster simpler and more responsive to the needs
01:24of citizens and businesses alike here is more in this vibrant hub ideas move fast from
01:30concept to execution creativity meets action and ambition turns into a business
01:35уже три года на рынке узбекистана работаем с различными компаниями делаем рекламу для
01:41соцсетей for entrepreneurs like the other time is a real currency what once meant
01:47paperwork cues and repeated visitors is now handled digitally faster simpler and without friction
01:53мы работаем очень активно как раз-таки в нашей работе с онлайн документооборотом
01:59выставлением счетов выставлением договоров today business owners can manage registration
02:06permits and compliance either from their offices or through public services centers cutting delays and
02:12eliminating unnecessary steps business to work out of course blue to watch a dollar
02:17to come out of the market as well as you like to ask you to get to get a little
02:20little closer to the on-on-on-bich-dakikaya get a business to work out of course
02:23will it still again bank you get a problem or should we check on this
02:27электron have or no worry about us behind the counters lies the engine of
02:32Uzbekistan's digital government my.gov.us a unified platform that links state
02:37institutions to citizens and businesses alike. AI-powered assistants like Mukhlisa
02:43go beyond answering questions. They execute requesters and completing
02:47services automatically without extra steps or waiting time.
02:51Mukhlisa AI is our personal solution. If I go like, please give me my marriage
02:56certificate, the Mukhlisa AI service clicks all the required links, inserts
03:02all the required data that I have with me, and proceeds just to provide me with
03:08the solution itself. Uzbekistan's commitment to modernization is
03:12accelerating. Recently, the president of the country announced a new package of
03:17measures aimed at achieving zero bureaucracy by 2030. This involves mass
03:22digitization of archives, expanding proactive services, and robust
03:26investments in infrastructure, including 20 new data centers, a national cloud
03:31platform, and AI training for millions of students, teachers, and civil servants.
03:36Joining us now is Nurshad Nurkulov, Head of the Division for Digitalization of
03:41Government Bodies and Industries in the Ministry of Digital Technologies. Mr. Nurkulov,
03:46what new automated processes are being planned to make government services faster
03:52and more efficient? Thank you for your question. We are focused on making digital
03:57government more business-oriented, automated, and expert-ready. We will
04:03continue expanding digital services for citizens as well as businesses. By 2026,
04:10for example, we are going to launch a standard business reporting system that
04:15will enhance the reporting system for the businesses. Everything we do is to reach
04:21our three major missions. One is to enter the top 30 ranking of the Electronic Government Development
04:30Index of the United Nations. Second, increasing the IT services expert to 5 billion and preparing
04:39over 300,000 IT specialists, according to the Uzbekistan 2030 strategy. Thank you for joining. Well, that's all we have for this edition. You can get more
04:51business news at Euronews.com. Thank you for watching.
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