00:00Flying this Christmas? You could face chaos at the airport, but here's how to protect your money.
00:05Airports across the UK are bracing for their busiest Christmas ever.
00:08But looming strikes could throw your travel plans into complete disarray.
00:12Over 200 EasyJet staff at London Luton are striking.
00:16And Heathrow? It's expecting 7 million passengers while also facing walkouts.
00:20So what are your rights if your flight gets delayed or cancelled?
00:23If your flight's delayed for long enough, airlines must give you food, drinks, and even a hotel if needed.
00:28And if the delay is their fault, you could claim up to 520-pound compensation.
00:34If the flight is delayed over 5 hours, you don't have to fly at all.
00:38You can get a full refund, including for connecting flights.
00:41Now if your flight's cancelled, you're entitled to either a new flight or a refund.
00:46And if they cancel less than 14 days before takeoff, you could still claim compensation.
00:51Even up to 520-pound, depending on the distance.
00:54But, if it's due to bad weather or strikes by airport staff, you won't get compensation.
01:00So check the reason carefully.
01:02And here's a big tip.
01:03Keep all receipts.
01:04If you cover your own meals or hotel, you can claim back reasonable costs.
01:09Stay informed, know your rights, and don't let travel chaos ruin your Christmas.
01:13We'll see you next time.
01:31We'll see you next time.
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