Defining AI workslop and how to fight it at your business

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00:00What is AI Work Slop and how is it impacting companies?

00:05A team of researchers published their new study in the Harvard Business Review,

00:10coining the term Work Slop. It plays off the name AI Slop, which are all over social media,

00:15just like these. Save the ice cream. B-E-S-T. Day.

00:24Those videos are inaccurate and low quality, which is where Work Slop comes in.

00:29Researchers described it as, quote,

00:31AI generated work content that masquerades as good work, but lacks the substance to meaningfully

00:37advance a given task. Things like low quality reports, slides and charts. Researchers found

00:4340 percent of U.S. desk workers received Work Slop last year. They also found it took around

00:49two hours on average to fix that slop, costing larger companies $9 million per year.

00:55The reason why it's slop is because the human element, the human in the loop,

01:00is not implemented enough for the actual output. And that's where the magic happens.

01:08AI usage is only growing at companies, and Carter says it's like any other new tool,

01:13that workers need to be trained.

01:15Really smart people are out there trying out AI and creating slop. You have to be an expert in

01:22prompting an AI in order to use it responsibly and in a way that will provide information that is

01:28useful to your audience.

01:30Recent research from Gallup shows AI usage in the workplace has doubled since 2023.

01:36For Straight Arrow News, I'm Lauren Keenan. If you want more on this story,

01:39download the Straight Arrow News app or visit san.com.