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00:00New incident, Category 1
00:03Put you on an RTC, two cars head on
00:07This lady has been on the floor since 5am
00:11It's a two year old who's been stabbed, the other
00:14Every day across Yorkshire, more than 3,000 people call 999
00:19He's just not breathing
00:21He's pregnant
00:22He's trying to pull her to low glasses
00:26The ambulance service must decide who gets help
00:30We're going to look after you mate
00:32We've got you
00:33Can I get you covered up? Lovely and lovely
00:36And who must wait?
00:3834 jobs waiting for an ambulance now in Leeds alone
00:41As the pressure on the NHS refuses to relent
00:45We're creating the waiting room for a waiting room
00:48The paramedics on the ground navigate England's largest county
00:52Welcome to our office
00:53Alright kid, well done
00:56From the busiest cities
00:57Chaos tonight, we'll need to get out of Leeds now
01:00To the remotest villages
01:03We're in the forest, in the middle of nowhere
01:05Where each call is a crisis
01:07Got a five year old found wandering in the street
01:10Naked, malnourished
01:12God it breaks your heart, it's awful
01:14And every decision critical
01:16Hello, where are we going?
01:18You're alright?
01:18Please let the kids out of there
01:20Where are they going to land in the middle of Bradford?
01:22We go beyond the flashing blue lights
01:26Well, well, well, well
01:27To reveal the human stories behind every siren
01:31You said you were going to do it?
01:32Absolutely
01:33Thank you for coming
01:34You don't have to thank us
01:36You know
01:36You've got manners, you know
01:39Are we all ready to set sail?
01:41Get her going
01:42Get her going
01:43Ambulance patient, what are you doing?
01:58Somebody has caught my gas pipe yesterday
02:00The big massive dust leak
02:02And the old lady next to her
02:04She's not answering
02:06I don't know if she's dead inside the house
02:08So you think she may be dead inside?
02:10Yeah
02:11Are you in the patient now?
02:13So are you outside
02:14No
02:14I'm outside
02:15There's no movement
02:17There's a gas man out here now
02:19Do you know the patient?
02:20Yeah, I think she's called Christine
02:22She's an eight-year-old woman
02:24So I need to come and help
02:25Oh, I've got a query dead inside
02:28Gas leak
02:29Oh, God
02:30Query
02:34What?
02:361696
02:371696, good morning
02:40Pete and Georgina are immediately dispatched to the scene on the outskirts of Bradford
02:52They are two miles away from the patient
02:54A team leader is also en route
02:56It's all very unusual inside
02:57You need to leave the contaminated area immediately and do not go into the scene
02:58If there is gas and there's been a leak, you need to make sure that you're safe as well, okay?
03:02Oh, my God
03:03Oh, my God
03:04This whole street could be up
03:051696, I'm just going to pass you this other bit of information
03:07Open the doors and windows to ventilate the property
03:09Don't operate any electrical properties
03:10Don't operate any electrical properties
03:11Avoid anything that could be a source of ignition and turn the gas off at the meter
03:13That's come from the Northern Gas Network
03:14That's come from the Northern Gas Network
03:15That's coming from the Northern Gas Network
03:16That's coming from the Northern Gas Network
03:17I'm just going to pass you this other bit of information
03:18Open the doors and windows to ventilate the property
03:20Don't operate any electrical properties
03:23Avoid anything that could be a source of ignition and turn the gas off at the meter
03:38That's come from the Northern Gas Network and fire, I think, are coming as well over
03:44That's lovely, thank you, all received
03:46We'll grab the bag of monitor just in case
03:49It's like your worst nightmare, like with my grandma or granddad or anyone
03:58I hope that is not what it's saying it is
04:02Yeah
04:07So let's put my gas pipes
04:09Yes
04:10So you live next door?
04:12All ladies, Christine, she's next door
04:13Stephen, the team leader, has also arrived on scene
04:16And her name's what, Christine?
04:17OK, well, we'll go and investigate
04:18All right, love yous, just stay there
04:19So the gas was cut off yesterday?
04:20Yes
04:21For the whole building?
04:22What, sorry?
04:23The gas was cut off yesterday for whose property?
04:24For her property?
04:25Top one
04:26Top one
04:27Top one
04:28Top one
04:29Top one
04:30Top one
04:31Top one
04:32Top one
04:33Top one
04:34Top one
04:35Top one
04:36So the query room, because this is not being seen, is this one okay?
04:38Not yet
04:39Not yet
04:40Which is, try and knock her first
04:41Yeah
04:42And that's on the panel
04:43Has she called before, this lady?
04:44Yeah, I've been here, either that one or this one, for a COPD
04:47Here we are
04:48Oh, hello!
04:49She's opening, she's going to the window
04:50Is she coming down?
04:51Is she coming down?
04:52She had a big smile on her face though, didn't she?
04:53Hello, is it Christine?
04:54Yeah
04:55Hello, hello
04:59Hello, Mum
05:13She's opening, she's going to the window
05:15She's coming down?
05:16Oh, she had a big smile on her face though, didn't she?
05:19Hello, is it Christine?
05:20Is it Christine?
05:21Yes.
05:22Hello, Christine. Sorry, it's Yorkshire Ambulance.
05:24So we've just been informed by some next-door neighbours
05:27that there's been a gas leak
05:29and the neighbour was actually concerned for your welfare.
05:32So I do apologise for waking you up so early,
05:34but we just wanted to make sure that you were OK.
05:37Oh, hi.
05:38I am.
05:39Well, we'll be in a minute.
05:40I'm really sorry that we've got you up so early,
05:42but, you know, obviously anything to do with a gas leak,
05:44we just needed to make sure that you were OK.
05:46Yeah, fine.
05:47Good, OK.
05:48Thank you for waking me up.
05:49I'm...
05:51Did you see?
05:52You know, with no teeth in and out, you know.
05:57False alarm.
05:58Oh, false alarm.
06:001696.
06:01We have made contact with the occupant.
06:04Many thanks.
06:07You've got a lovely garden, Christine.
06:08Thank you, dear.
06:09It's beautiful. Is it your pride and joy?
06:11It is.
06:12Yeah, it's very nice.
06:13I just need a bit of a sweep up, you know, with the leaves.
06:16Yeah.
06:17Awesome.
06:18That's the next job.
06:19OK.
06:20Well, we'll leave you to it, Christine.
06:21All right.
06:22I'm going back to vent now, then.
06:23Yeah.
06:24Oh, bless you.
06:25Well, you can start sweeping up all the leaves.
06:26Bye-bye.
06:27Disaster averted, I think.
06:28She's lovely, isn't she?
06:29I've been to her before.
06:30Oh, really?
06:31I've never been to her.
06:32Yeah.
06:33Or I've been to her for the next door neighbour to get a key, cos she's got a key.
06:34It's good to have concern for your neighbours.
06:35I think that's sometimes the thing about Bradford is that people do tend to look out for each other.
06:39Yeah.
06:40All's well that ends well.
06:41I'm so glad, to be honest, because I actually were genuinely worried.
06:42I know.
06:43Yeah.
06:441483, go ahead.
06:45Ambulance service is the patient breathing.
06:46Is he changing colour?
06:47I know.
06:48Yeah.
06:49It's good to have concern for your neighbours.
06:50I think that's sometimes the thing about Bradford is that people do tend to look out for each other.
06:56Yeah.
06:58All's well that ends well.
07:00I'm so glad, to be honest, because I actually were genuinely worried.
07:03I know, yeah.
07:051483, go ahead.
07:07Ambulance service is the patient breathing.
07:12Is he changing colour?
07:15He's gone very white.
07:17OK.
07:18So, like I said, the help's been arranged for him, OK?
07:20We will respond to him as soon as we can.
07:22Who is shopping at half past eight on a Good Friday?
07:25Unless it's for Easter egg shopping.
07:27Maybe, actually.
07:28To be fair, that's a good point.
07:29I'll allow that.
07:31It's the start of the Easter bank holiday weekend.
07:34Keep going at that rate.
07:36One, two, three, four.
07:3818, 12, sorry to bother you.
07:40I've got a cardiac arrest at Scalmore.
07:42Are you in a position to clear for this?
07:44Working alongside Carla in dispatch is Chloe.
07:481696, so we've got a house fire at Keefley.
07:53Between them, they will look after an area spanning 738 square miles,
07:59coordinating 93 ambulances in Bradford and its surrounding areas,
08:03as well as the western part of the Yorkshire Dales.
08:06Ambulance service, tell me exactly what's happened.
08:09Heat him over the head with a tray.
08:12He's laid on floor, he's laid on floor.
08:13He's got blood all over there.
08:15In the last hour, control have received 164 new calls for help.
08:21Try and keep it nice and calm, OK?
08:24I'm going to tell you how to stop this bleeding.
08:26Currently, there are 87 patients waiting for an ambulance across Yorkshire.
08:31I've got 21 active jobs and four Cat 2s, three Cat 3s,
08:37and no crews available to send.
08:40We wouldn't advise to move him unless he's in danger.
08:45An influx of high-priority calls has meant 28 Category 3 calls
08:51have been kept waiting for an ambulance
08:53over the target response time of two hours.
08:56Do you think exactly what's happened?
08:58I think he's tucked on my tablets, obviously.
09:01He's on a lot of medication, but he's got confused.
09:04He don't feel right.
09:05Just reassure him that help is being arranged.
09:07Do I have to advise you I've seen some delays in the area?
09:09I have a hundred-year-old gentleman.
09:11He's struggling to get his breath.
09:13OK.
09:14We'll advise him that they're off and delayed.
09:16All right.
09:17I'm monitoring good and proper.
09:18I'm just a cast of eye.
09:19I'm outside the library.
09:20And there's a lady who studies.
09:21She's got nothing on her feet.
09:22But you can clearly see that there's something not right.
09:23OK.
09:24We have got that helper in.
09:25Do you just need to advise that delays can work?
09:27Do you just need to advise that delays can be up to two hours?
09:43My oldest is Cat 3, 69-year-old, taken too many tablets, confused.
09:48And they've been waiting three hours.
09:52It's a nightmare.
09:53That is a long time, isn't it?
09:571696.
10:001696.
10:01I'm just passing you down this Cat 3.
10:03It's for Anthony.
10:04He's taken too many tablets.
10:06He's confused.
10:07I think he's obviously done it by accident.
10:10He's called his son.
10:12He's struggling.
10:13Shaky.
10:14Doesn't feel right.
10:15So...
10:16Yeah, I'll head over to see Tony.
10:18Thanks ever so much.
10:20Pete and Georgina are five minutes away from the Category 3 patient
10:24who has already waited for three hours and 20 minutes.
10:28I wonder what tablets it took.
10:30I suppose to consider the fact that we're taking things in combination as well, aren't you?
10:34Yeah, 100% probably found myself, yeah.
10:37Oh, gosh, a hero, isn't it?
10:38I've met him and his son before, actually.
10:39You've what, sorry?
10:40I've met him and his son before, but it's a long time ago.
10:41What, not on the ambulance then?
10:42No, when I work for graphic counselling.
10:43Hello there.
10:44Is it Tony?
10:45I'm just going to do some checks on you while Pete has a chat with you, alright?
10:48So, it's happened by mistake.
10:49Do you know what's happened exactly?
10:50I'm just going to do some checks on you while Pete has a chat with you, alright?
11:07So, it's happened by mistake, do you know what's happened exactly?
11:15Right, okay.
11:16So, is it a double dose that you've had?
11:33Is that right?
11:34Or is it more?
11:36No, I think it is a double dose, but I just aren't sure what's in the round box, do you
11:41know what I mean?
11:42Yeah.
11:43Are you Tony's son?
11:44Right, okay.
11:45Yeah, so they should have all been gone, really.
11:48So, he's obviously not taken them as he should from the 1st of April.
11:55I'll be discharged from hospital at about the time I was discharged.
11:59Yeah.
12:00What was he in with?
12:01It was a fall.
12:02Okay.
12:03Do you have any carers?
12:04No.
12:05So, you administer medication yourself?
12:07It's a tough thing.
12:08What?
12:09What?
12:10What?
12:11What?
12:12What?
12:13What?
12:14I've had a cat next.
12:15You don't want them?
12:16He refused.
12:17Well, he'd come round and try and make sure he's had his tablets, but I tell your truth,
12:18do you know?
12:19No, no, no, no, no.
12:49Are you hurting anywhere at all, Tony?
12:54Have you got any stomach or abdominal pain?
12:57Just got a headache.
13:01How's he been prior to today?
13:03He's been all right.
13:04Yeah, not a boss.
13:06He's been out a few times throughout the week.
13:08Has he?
13:09He can get out of town on buses and stuff.
13:12He goes on bus?
13:13What, even very recently?
13:15Yeah, this week he's been out a couple of times.
13:17OK.
13:18He's been eating and drinking all right?
13:20We do his night-time meal for him, do you know what I mean?
13:22Or tea-time.
13:23Right.
13:24Do you just...
13:25Blink.
13:25What?
13:26Blink.
13:28Blink.
13:29Do you think?
13:31You've felt dizzy?
13:32And you've got a headache.
13:34So, are you happy to join us up at the RI this afternoon to get checked out?
13:41Yeah.
13:42I don't.
13:44You don't feel good, do you, exactly?
13:46So let's get up there and get things sorted.
13:51Tony will be taken to Bradford Royal Infirmary, four miles away.
13:55You were a councillor as well, weren't you, for a tidy while.
13:59I remember.
14:00I worked for a councillor as well.
14:02Well, you were one of the top Labour councillors, I seem to remember, weren't you?
14:06How long did you serve for?
14:08On Bradford Council.
14:10And I know you're a proud man as well.
14:20Well, I get that.
14:24Tony, can we do a social care referral for you?
14:29It means that what we'll do is write to the local authority
14:34to say that you could really do with a bit of help with your medication.
14:40And maybe a bit of help with other things in the home as well.
14:46I'll know what to say.
14:50But I want to support you in living as independently as you can at home.
14:55I am independent.
14:58I know you're independent.
14:59Say it well.
15:00All right, I'll rephrase that.
15:02Live safely, independently.
15:06And I know you know how to look after yourself.
15:10But we've had to come out today because there's been some
15:14mix-up with your medications.
15:18I'm sorry about that.
15:21No, don't be sorry about it.
15:23These things happen.
15:25But if I can make a social care referral on your behalf,
15:29then we can start to get help in place with your medications.
15:33I don't care.
15:34Thank you.
15:35Thank you.
15:43Thank you.
15:44Thank you.
15:45Thank you.
15:46Hey, Tony.
15:47And that, look.
15:48Is it a lady?
15:49Yeah, Georgina, she's driving.
15:50That's much appreciated, Tony.
15:51Well, you've served the community of Bradford for a big part of your career.
15:53It's time for us to serve you for a little while.
15:54Right, a bit bumpy down this hill.
15:55So when I used to work for the council, one of the jobs I had was calling on people
15:58who hadn't completed their registration for the Electoral Register.
15:59And one of the people who I had to see was at that address that we've just been at.
16:00And it's time for us to serve you for a little while.
16:01Right, a bit bumpy down this hill.
16:13So when I used to work for the council, one of the jobs I had was calling on people
16:18who hadn't completed their registration for the Electoral Register.
16:23And one of the people I had to see was at that address that we've just been at.
16:28And father and son have both got the same name.
16:32Yeah.
16:33So it could have been either or.
16:36Anyway, senior answered the door and I explained the situation.
16:43And given that he was a serving councillor, he knew that it wasn't him
16:47because obviously he'd want to vote for himself.
16:49So he knew it was actually his son.
16:51Yeah.
16:52So he was absolutely furious.
16:54Was he?
16:55He says, I'm going to wring his neck.
16:57I was telling this to him in there and he was chortling about it.
17:01That's funny, that.
17:02I bet he loves that stare.
17:04He did love it.
17:10Are you good left?
17:11Thank you.
17:12Are you good left?
17:13I think we're still good left.
17:18Yorkshire people are incredibly proud.
17:21I think that pride in where you live is the glue that sticks everybody together.
17:30That's why we have a really strong sense of community.
17:36My family moved to Bradford when I was a kid.
17:39I remember we came to a point where the houses ended and the fields began.
17:48Looking out at this view, I thought, wow, this is just such an amazing place.
17:52I had no real desire to move anywhere else.
17:58I worked for Bradford City Council for nine years and I obviously loved it.
18:04But I wanted to do more for the city.
18:08At the ripe old age of 51, I decided to take the plunge and join Yorkshire Ambulance Service.
18:14I found another way to serve the community.
18:16How old is the patient?
18:17I don't know.
18:18It's a complete stranger, love.
18:19They were crossing road and then it just went backward.
18:20Nine hours in and call volume has more than doubled since the start of the shift.
18:37Ambulance Service, hi, how can I help?
18:40Control have now answered over 1,200 emergency calls.
18:44He's basically gone up on her bike to do a jump and as he's come back down, he's just like, kind of...
18:50He's landed on his front wheel and come up the bike.
18:53How old are you?
18:54I'm 12. He's 15.
18:56How far did she fall?
18:58She checked over in the graveyard and tells the floor.
19:01Carla, are you as busy as I am? I'm really busy.
19:04Honestly, all of a sudden then, it's just gone wild.
19:07God, I've got a chest pain coming in now.
19:09Have you?
19:14New incident, category two.
19:19Ingleton crew, Barney and Chloe are one of ten crews on duty in the Yorkshire Dales today.
19:2684-year-old, cat two.
19:301707.
19:31Hiya, 1707, I've got a job for you, please.
19:35It's over at Graffington, so it's a little room for you, but...
19:38We've got Muriel, she's 84 years old.
19:41She has been suffering since this morning.
19:44Neck hurts, stomach hurts.
19:46They have mentioned that there was a pain spreading to the arm, neck or jaw.
19:52So potentially chest pains on this one.
19:55That's fine, we'll go and see Muriel and see if we can help her.
19:59Thanks a lot for the update.
20:01Barney and Chloe are the nearest available crew to the category two patient, 16 miles away.
20:07Also dispatched is a community first responder, a trained volunteer based in the local area,
20:13who can provide immediate care before the ambulance arrives.
20:17I like old people.
20:19Yeah, you are great with old people.
20:21I have good stories.
20:22Why is that? Do you think you've got like an old head?
20:24I think it's because I used to spend a lot of time with old people.
20:27You misspent you.
20:28Even as a child, yeah.
20:29Even as a child I spent a lot of time with old people.
20:32You used to go round to people's houses and have like...
20:35Yeah, chocolate, chopped ices.
20:37Easter eggs.
20:44Do you think it's that?
20:45Yeah, I think it's probably this one where this woman is from destination.
20:49Hi.
20:50We're coming.
20:51Hiya.
20:52You alright?
20:53Yeah, you okay? You were expecting us?
20:54Yeah.
20:55I just thought I'd come out and meet you.
20:56That's nice of you.
20:57The first responder's inside.
20:58Oh, okay.
20:59Yeah, just this house.
21:01What's your name, lovely?
21:02My name's Raya.
21:03I'm the next-door neighbor.
21:04Oh, okay.
21:05Great.
21:06Alright, Donald.
21:07They're here.
21:08They're here, yeah.
21:09Hello.
21:10Lovely, thank you.
21:11Oh, thanks.
21:12Hello, mate.
21:13I'm Barney Josh.
21:14Hello, Muriel.
21:15Are you okay?
21:16So, this is Muriel.
21:17The reason for the visit today is, Muriel rang 111,
21:20because he was a bit concerned about some pain in her stomach area.
21:23No chest pain, but this stomach pain is going to the back.
21:26He's coming on a bit like peristaltic kind of pain.
21:29We've not been to the bathroom today, normally quite regular.
21:32Okay.
21:33Is it all right if Barney does some obs on you?
21:35Yeah, Josh, thanks so much, mate.
21:36You've got a great history and all that.
21:38Oh, yeah.
21:39Let me just do your blood pressure and things.
21:41Just there.
21:42Is it a pain, Muriel?
21:43Yeah.
21:44Josh very cleverly described it as kind of like a movement,
21:47like a pushing kind of sensation, really.
21:49Yes, it is.
21:50Yes, it is.
21:51It is.
21:52And then, but you...
21:53And it feels like something was going through you,
21:54but nothing's come out of...
21:55Oh, no, no.
21:56That's very good.
21:57Can I just give your belly a bit of a...
21:59Yeah.
22:00You can.
22:01Right, tell me if it hurts anywhere.
22:03I can feel it, won't you see?
22:06You can feel it.
22:07Is there any pains?
22:08No.
22:09Round there?
22:10No, it's just that middle bit there.
22:13Just there.
22:14Heart conditions?
22:15No.
22:16No?
22:17Fit and healthy?
22:18How old are you?
22:1984.
22:2084, wow.
22:21Aren't you?
22:22Doing well, aren't you?
22:24Just in April.
22:25Nearly called me up.
22:26Why old are you?
22:2787.
22:2888?
22:29Oh, the older man.
22:30Well, 88 this year.
22:32We've four sons, four grandsons.
22:35Really?
22:36Two great-grandsons, one great-granddaughter.
22:38Wow.
22:39And five granddaughters.
22:40I've got a little girl at last.
22:42Oh, wow, my goodness.
22:43No way.
22:44Have you always lived round here?
22:46Yeah.
22:47Do you remember meeting Donald then?
22:49Oh, God, we were local, you see.
22:50Oh, really?
22:51We've been going out for a long time.
22:54Oh, have you, like, grown up here and everything?
22:56Oh, yeah.
22:57You know what's weird?
22:58My mum used to live here.
23:00What did you say?
23:01Yeah, with my grandma and granddad.
23:04The last name was Steele.
23:05Not Michael Steele.
23:06Yeah.
23:07Oh, my...
23:08Judy.
23:09Yeah.
23:10He was a master at school.
23:11Yeah, that's him.
23:12Oh.
23:13That's my granddad.
23:14What is he?
23:15Yeah.
23:16Big, big friends of mine.
23:17Oh, wasn't he?
23:18Oh, what a small world.
23:20Yeah.
23:21The unusual things are just abdominal, tummy pain.
23:24Yeah.
23:25But actually, everything else checks out brilliantly.
23:27Oh, yeah.
23:28So there's no need for, like, hospital.
23:29No, no, no.
23:30I'm conscious it's Easter, so the GP surgery is not open.
23:33No.
23:34So you've now got Tuesday.
23:35Tuesday is one of their busiest days of the year,
23:37because they've had now four days where it's not been open.
23:40Yes, yes.
23:41So if you feel like you're getting worse at all,
23:42then by all means phone them on Tuesday.
23:44OK.
23:45But you can take some paracetamol.
23:46Yeah.
23:47Two, four times a day if you wanted.
23:48Yes.
23:49And if you felt like your abdominal pain was getting worse,
23:51then you can phone 111 again.
23:53OK.
23:54Or you can speak to your GP on Tuesday.
23:55OK.
23:56Have you got any questions for us, Muriel?
23:57No, I don't think so.
23:59Brilliant.
24:00I feel happy with what?
24:02You look happy.
24:03You look great.
24:04Honestly.
24:05Good.
24:06I'd keep, you know...
24:07She looked through me, that's why.
24:08Yeah.
24:09I'd stick with him, would be my advice.
24:13Yes.
24:14I will do.
24:15It seems to have worked out well for you.
24:16Yes.
24:17Right.
24:18It was nice to meet you both.
24:23How nice were they?
24:24Just jolly, happy...
24:27You know, that is the picture of a happy couple there, isn't it?
24:31Mm.
24:32With such a big family, you couldn't...
24:33They seemed to bounce off each other, didn't they?
24:34Yeah, they did.
24:39You're good, my way.
24:43One of the things about the Yorkshire Dales is that there have been families that have lived here for centuries, and it means that there's often a very close-knit community.
24:56People looking out for their neighbours.
24:58It's lovely to be a part of that.
25:01My wife and I moved to the Dales with the dream of raising our children in the countryside.
25:11The slightly old-fashioned nature of these rural areas just offers me and my family so much.
25:19You have this support network around you that can help you in difficult times.
25:26I didn't realise how much I needed my community.
25:32Without them, I don't think I would have managed, really.
25:35It's the start of Easter Saturday for the Yorkshire Ambulance Service.
25:53Morning.
25:54Morning.
25:55Have a good'un.
25:56See you later.
25:57Have a lovely night.
25:58Bye.
25:59Well, morning.
26:00Morning, whatever time it is.
26:01Signing on for another 12-hour shift in the Yorkshire Dales are Ingleton crew, Barney and Chloe.
26:08Morning.
26:09How are you doing?
26:10You okay?
26:11How are you?
26:12Yeah, fine.
26:131707.
26:14Very good morning.
26:15Good morning, guys.
26:16Did you both sleep?
26:17Well.
26:18Yeah, thanks very much.
26:19We did have some Easter puns lined up for you this morning.
26:24What do you think it was a time or place to yoke around?
26:26Yeah.
26:27That was very, very good.
26:29I'll wait for another one.
26:31Every hour on the hour, we'll have an Easter pun.
26:34Oh, you crack me up.
26:36That's for the next hour.
26:39Do you want us between, kind of, like, Settle and Ingleton?
26:42Yeah, that sounds great.
26:44Just edges between the two, just in case there's quite a few people out today, I should imagine.
26:49Yeah, thank you.
26:50That's great.
26:51We'll, um, let you know how we got on.
26:58Ambulance, is the patient breathing?
27:00Yeah, she's breathing, but she's not responsive.
27:03Right, so is she awake?
27:06Erm, no.
27:08Just tell me exactly what's happened.
27:10There's a young lady, when I passed her initially in my car, she was sat up and looked like she was in a lot of distress.
27:17So I came back to check on her.
27:19She was shaking, and now she's stopped shaking.
27:22There's a couple of other people here helping me now, and we're charged her to wake up.
27:27No problem.
27:28So can I just confirm, is she awake?
27:30She's not awake, no.
27:37Is that in bus stop?
27:391707?
27:40Hiya, 1707.
27:41I've just got a job for you coming in.
27:43Erm, I'm unsure of patient age at the moment, but it states that the patient is shaking violently and unresponsive.
27:49Erm, so I don't know whether that means they're having a fit or if it's, er, something else entirely.
27:55Lovely, thank you, we'll get there.
27:57Barney and Chloe are ten minutes away from the category one emergency, the most life-threatening.
28:06It's always a difficult one to pre-judge, isn't it, these situations, because you can sometimes find that it's nothing like how you imagined.
28:14Yeah.
28:15And they just happen to be out in public, and then bystanders are phoned.
28:24Look, is she an epileptic?
28:26I don't know.
28:27She's starting to twitch again like she's having some sort of fit.
28:31Please, please...
28:32So she's...
28:33Right, so listen to me, has she started twitching again?
28:36Yes, she has.
28:37We're going to treat it like she's having a seizure, okay?
28:40You just need to leave her where she is, just make sure to move dangerous objects away from her.
28:44Update feature of call has changed into convulsions forward slash fitting.
28:51Just let me know when the twitching stops, we are travelling as an emergency.
28:55I will stay on the line until the crew arrives.
28:57Right, with the ambience is here now.
28:58Right, that's done.
28:59I'll leave you with a clue, then you take care.
29:00Thank you.
29:01Bye.
29:02What do you think?
29:03A bit of a fit.
29:04Oh, bless you.
29:05Yeah.
29:06She's got a nice steady radial pulse, which is good.
29:08So, who found this lady?
29:09Oh, do you know her?
29:10Are you...
29:11Okay.
29:12Do you know this lady's name?
29:13No, I don't know.
29:14I don't know.
29:15Okay.
29:16No.
29:17Yeah.
29:18Nobody knows her, though.
29:19Nobody knows it.
29:20Was she with anyone?
29:21What's your name?
29:22I think so.
29:23No.
29:24Caitlin?
29:25Nice name, Caitlin.
29:26Caitlin, as you well know, you're on a roadside, you're on a pavement, so we're going to need
29:33to get you up in a second, but what we'll do, we'll just do a couple of chats.
29:36Where are you from, Caitlin?
29:37Ipswich.
29:38Ipswich.
29:39Ipswich.
29:40Ipswich.
29:41Ipswich.
29:42Ipswich.
29:43Ipswich.
29:44Ipswich.
29:45Ipswich.
29:46Ipswich.
29:47Ipswich.
29:48Ipswich.
29:49Ipswich.
29:50Ipswich.
29:51Ipswich.
29:52Ipswich.
29:53Ipswich.
29:54Ipswich.
29:55Ipswich.
29:56Ipswich.
29:57Ipswich.
29:58Ipswich.
29:59Ipswich.
30:00Ipswich.
30:01Ipswich.
30:02Ipswich.
30:03Ipswich.
30:04Ipswich.
30:05Ipswich.
30:06Ipswich.
30:07Ipswich.
30:08Shall I get you on the ambulance where it's warm?
30:10Yeah?
30:11Do you know where you are?
30:12You're in a place called Hellifield.
30:13It's always made a lot of warm.
30:14In the Yorkshire Dales.
30:15Thanks so much, guys.
30:16There we are.
30:17You jump on.
30:18Thanks
30:19Thanks so much guys
30:20There we are
30:23You jump on
30:24Do you get the heat off?
30:30Yeah
30:31Have you always had some mental health problems?
30:36Yeah
30:36So you were 16
30:40Right
30:41So you've got emotionally unstable personality
30:46¿Y a soler?
30:47Ya.
30:48Y, orden room.
30:50You've got quite a lot going on, then, haven't you?
30:53So...
30:55...it sounds like you were sitting by the roadside
30:58and you've kind of collapsed.
31:00Did you think you had a seizure or anything at any point?
31:03No, no.
31:04Do you suffer with seizures?
31:06Mmm.
31:07Do you mind if we just give you a bit of a chuck-over?
31:09Do you mind if I have a little feel of your head and think to make sure you have a...?
31:12No pain or anything here?
31:14What do they call this thing? Is this, like, a poncho?
31:17An oodie.
31:18An oodie!
31:19Oh, I'm a bit out of touch.
31:20A poncho!
31:24And then your self-arm is just lit just to your arms, here.
31:34You've been dealing with this for a long time.
31:38So how come you found yourself in York?
31:40Voices.
31:42So did the voices ask you to go to York?
31:44Yeah.
31:45OK.
31:46So you caught a train, and then what did you do in York, actually?
31:48Self-arm.
31:49Then the A&E at York.
31:52Did you see the mental health team in the department at York?
31:55Mm-hm.
31:56Yeah.
31:57And then what did...
31:58They said basically go home, did they?
32:00Mm-hm.
32:01Oh.
32:02So then if I've understood this correctly, you've then got on the train at York to Hellifield.
32:07Is that right?
32:09OK.
32:10And then you've got off the train here, and that's how you're here.
32:12That all makes so much...
32:15That makes...
32:16Yeah, I understand it better.
32:19Voices, then.
32:20So how often do you hear these voices?
32:22All the time.
32:23All the time.
32:24At the moment.
32:25But, I mean, how often is it that you would kind of, like, journey to, like, York because
32:30of the voices?
32:31I travel mostly every day.
32:34Really?
32:37Do you feel...
32:38Do you feel suicidal?
32:40Yeah.
32:45Caitlin, you know yourself better than anybody.
32:47Better than we would, or any mental health professional.
32:50What helps you?
32:54What do you need?
32:59Yeah, it's quite evident that you're a breaking point, isn't it?
33:04All right, lovely.
33:10Well, I think what the plan would be is to take you down to Airedale,
33:14where they can assess you medically.
33:17And then, crucially, can speak to the mental health team,
33:21because I think that's really important.
33:23And then maybe come up with a plan, because it's hard to just
33:28discharge you out of the hospital whilst you're still getting these voices
33:31and you're acting on the voices.
33:35You ready, Bernie?
33:40Yeah, thanks, mate.
33:45Have you found the voices have told you to go to many places?
33:51Colchester.
33:52Colchester.
33:53Scotland.
33:54You've been to Scotland?
33:56Wow.
33:57Norwich.
33:58Yeah.
33:59Yeah.
34:00Yeah.
34:01Yeah.
34:02Yeah.
34:03Yeah.
34:04Yeah.
34:05Yeah.
34:06Yeah.
34:07I think that's about it.
34:08Wow.
34:09Treating patients with mental health problems can be really challenging.
34:18I do feel that many people feel lost in some way.
34:24The world can be so overwhelming.
34:27So it's about helping those patients through that journey rather than feeling like you can fix them there and then.
34:36Just being there and listening is everything.
34:40Are you all right?
34:41Thank you.
34:42Well, yeah, you will be.
34:43But you'll be pleased to know we're here.
34:44Well, yeah, you will be.
34:45Well, yeah, you will be.
34:46But you'll be pleased to know we're here.
34:47We're here.
34:48We're here.
34:49We're here.
34:50We're here.
34:51We're on the river.
34:57Come on.
34:58¿Qué es eso?
35:17Sí.
35:21Cuando hay crisis,
35:23hay gente que se necesitan mirar para los otros.
35:28Over the last few years, my community supported me through such difficult times.
35:37My wife and I loved the idea of a, you know, big family.
35:43So when my wife was pregnant with our third, we were giddy with excitement.
35:51Rafferty was delivered, and I remember the paediatrician just turning to me and saying,
35:56did you know? And I said, know what?
36:01And he described these limb deformities and a hole in the roof of his mouth.
36:10We couldn't touch Rafferty because he was in so much pain.
36:16To imagine that your child is suffering that much is exceptionally hard.
36:23You can't help feeling a sense of injustice and unfairness.
36:29It's always something I've battled with.
36:33And so you have to, you know, take some humility to hold your hands up and say,
36:38I'm struggling.
36:47Ambulance, service, it's a case of greed, then?
36:50Yeah, but he's been collapsed behind the door since last night.
36:5512 miles south of the Yorkshire Dales in Cullingworth, a new 999 call is in progress.
37:02Are you with him now?
37:03Well, my husband is my sister-in-law.
37:05How old is he?
37:0761.
37:08And what exactly has happened? How has he collapsed?
37:10I've no idea.
37:11He's got very little mobility.
37:13He's on a lot of medication because he's got sectioned a bit of going up,
37:18and I think that's all the side effects.
37:20Organising healthier now. Just stay on the line for me, OK?
37:23OK.
37:256096?
37:266096, I'll pass you down this cat one at Cullingworth.
37:29It's for 61-year-old Martin.
37:31He's collapsed behind the door.
37:33He's been there since last night, bless him.
37:36Caller said, patient with poor mobility.
37:39Patient was sectioned a while ago,
37:40and Caller believes it could be the side effects of his medication.
37:45OK, many thanks for that.
37:46He is with his sister and brother-in-law.
37:48I hope everything's OK when you get there.
37:49Yes, thanks so much.
37:52Pete and Georgina are five miles away from the Category 1 emergency.
37:57He's been there all night.
37:58I wonder how he's collapsed or why he's collapsed.
38:03It's fine.
38:04Squeeze it in.
38:08You were at the back of door, are you?
38:10He was back of door, are you?
38:11Yeah, he was head against...head in this corner.
38:14Where is he now?
38:15So, last night upstairs, I managed to get him up.
38:17Oh, right, OK.
38:19One of these, eh?
38:21So, Martin, can you just tell us a little bit more
38:23about why we're here today?
38:25I wanted to get a parcel.
38:27OK.
38:28Last night.
38:29It had been about 10-ish, I think it was.
38:33So I went down and I stumbled upstairs.
38:37Right, OK.
38:38Just do your temperature in your ear.
38:40Oh, mind it, what, wrong parcel.
38:42Oh, flipping heck, after all that.
38:43So then you've been down at the bottom of the stairs
38:48until your brother called for you?
38:51Until he turned up.
38:53I'm trying to get it up.
38:54I just couldn't get up.
38:56So it's just as well your brother called around, wasn't it?
38:58What time was that?
38:59Just, like, just before he called for us?
39:01Yeah.
39:02What's it now, 10 o'clock?
39:03So maybe around half nine.
39:04I've got some stuff to...
39:06Me and my wife have been and bought some stuff to clean.
39:09That's not the reason why we're here today, but...
39:12Oh, bless you.
39:13OK, really nice and still as best you can
39:15while I just perform a CCG, OK?
39:18I want to go to town.
39:19Oh, fantastic.
39:22What year were that?
39:24I'm a 63.
39:25So you've always been close, haven't you?
39:28Yeah.
39:28So your brother came and he was able to help you to your feet
39:33and help you to walk up the stairs.
39:35Well, it was a struggle.
39:37But you managed it.
39:39He managed it.
39:40Are you hurting at all anywhere?
39:43On my hip.
39:44On your hip.
39:45OK.
39:46Was mobilising causing you more pain or not?
39:51Er...
39:52You weren't screaming out in pain as you were climbing the stairs?
39:56No, I wasn't.
39:56So, your heart rate's going a bit fast at the moment.
40:03Er, so we would recommend that you take you up to, erm, A&E.
40:08Right.
40:08Just to get you checked out up there.
40:10You've been down on that floor for a while.
40:12Erm, and just see what they say.
40:16I'm just thinking we've...
40:17If you're happy to stand up and make sure you're not dizzy or anything like that,
40:22and if you are, you're sitting straight back down.
40:23Yeah, we can give you a hand to stand up.
40:24That's absolutely fine.
40:26Having been on the floor for over nine hours,
40:29there is an increased risk of complications,
40:31so Martin's condition will need to be assessed at hospital.
40:35So, grab a pig.
40:38If I go forwards, Pete will go behind you.
40:40How does that feel?
40:45Do you want to sit down?
40:51I'm just wondering about how appropriate it is
40:53for you to live on the top flat, on an upstairs flat.
40:57Yeah, I know.
40:59It's not, is it?
41:00It's not, is it?
41:01Given your mobility that you've displayed.
41:04Yeah, but it's recently worse.
41:06Yeah, so obviously it's probably been quite a quick change.
41:09If you've been able to do it previously,
41:12is there anyone that you can raise these?
41:14We've tried all sorts.
41:16We've all sorts of different...
41:17You can speak to them.
41:18...a minefield, really.
41:19It's hard.
41:20Well, what we can do is,
41:21we can do a social care referral for you.
41:23Yeah, all right.
41:24And we can get these things set in motion.
41:26Yeah.
41:27So not just cover things like,
41:29well, cover things like your housing options.
41:32Yeah.
41:32It's not an overnight fix,
41:34but it's the starting box, isn't it?
41:35It's getting it started.
41:36Yeah.
41:37Just take it really slowly.
41:41That's it.
41:42Well done.
41:50I bet you've gladly crawled around today, aren't you?
41:52Yeah, I am.
41:53So are you going to work?
41:55No, no, we just...
41:56We have a van for the road to...
41:58You know, it solves them.
42:00Oh, yeah.
42:01We just go for a weekend.
42:02See, we're running and I finish late.
42:04We work a bit late.
42:05I thought I'll take another weekend at home instead
42:08and we'll go, sort of, I'm out of now.
42:10Well, it's a good job, isn't it, really?
42:11Because nobody would have found him for a few days then, would they?
42:14No, it would have been...
42:15Yeah.
42:16It would have been Sunday or Monday.
42:17Some things are meant to be, aren't they?
42:19Yeah, exactly.
42:20I love you.
42:21All right, well, take care, you know?
42:23We'll look after him, all right?
42:25Speak to you later, yeah?
42:26Yeah.
42:29Where are we going?
42:30Ed Hill it is.
42:31Ed Hill.
42:32So, mental health issues, what are we talking about?
42:37What sort of mental health issues?
42:39Exxiety.
42:41I was off work for six months.
42:45And now we're in Linfield, Mount.
42:47Right.
42:51How long has your mobility become more of an issue?
42:54This past year.
42:56Right.
42:57Were you quite active before, then?
42:59Yeah, I was a manager of my people.
43:02Right.
43:0312, 13 hours a day.
43:06But then I'd support it.
43:09How are you coping with self-care?
43:13Personal care.
43:14I shower and shower every month.
43:16Shower once a month?
43:17Yeah.
43:18Do you have somebody to help you?
43:19No, I've done my time in, but I can't do it now.
43:22Right, OK.
43:23So I don't have a wash down in the sink.
43:26Seeing how people live and the struggles people face, it's an eye-opener.
43:36We will go to people who really do need more help.
43:41They've fallen off the radar, which is very, very unfair.
43:44I think the ambulance service can provide a bridge to social care, but there are services
43:52that are stretched and quite overwhelmed.
43:55Councils are really struggling, and that impacts on what they can deliver for communities.
44:00It's frustrating because I want to provide the best care I can to those people now.
44:07It's a real issue around demand and funding and bridging that gap.
44:15It's a good lad as you're, Stephen, isn't it?
44:25Don't have it for anybody.
44:28What a nice man.
44:31I'll treat them now and then.
44:33There's a lot of fish under you.
44:35Nice one.
44:38Right, we're here.
44:39Ambulance, is the patient breathing?
45:05Yes, I am.
45:06Thank you.
45:07Is the ambulance for you?
45:08It is, love, it is.
45:10I'm suffering with chest pains, and it's going right back into my shoulder blades,
45:14and I've been sick twice.
45:17And I don't seem to be able to shift it.
45:20Five hours into the day shift...
45:23What's your name?
45:25Almost half of calls are for patients aged 65 and over.
45:30So you're going to put the window through?
45:34All right, well, don't do that,
45:36because that's obviously breaking somebody else's property.
45:38And it's difficult with it being Easter.
45:41But the ambulance service can't force you out of the care home.
45:46Tell me exactly what's happened.
45:48Well, I've got this pain in my side, like a stabbing pain.
45:53Are you alone at the moment, or is there someone with you?
45:56OK, how old are you, please?
45:57OK, don't worry, I'm going to stay on the phone with you as long as I can, OK?
46:07We've got you an emergency ambulance arranged.
46:10You've done the right thing to ring us.
46:12I don't, like, thought of them on the road.
46:14No, I know.
46:15It's just making me realise how important it is to, like, just reach out to people.
46:21Absolutely.
46:26New incident category two.
46:28Multiple self-harm injuries.
46:30It's just bites to arms and hands.
46:36Barney and Chloe have been dispatched to a child who has been placed in emergency foster care.
46:41This could be quite a difficult situation, to be fair.
46:46It's going to be complex, isn't it?
46:47Yeah.
46:50Well, we'll just go and see, see what we can add.
46:55Oh, sheep.
46:56Oh, dear, sheep in the road.
46:59I'll put it again.
47:00Sorry, guys.
47:02Thank you.
47:05I think this is, yeah.
47:06Yeah.
47:09Hello.
47:10What's your name, lovely?
47:11I'm Dem.
47:12So, I am foster...
47:13We're foster...
47:14OK, you're foster carers, yes?
47:15She has only come to us this morning and it's an emergency...
47:17Oh, wow.
47:18OK.
47:19...placement.
47:20OK.
47:21What's happened is she's just had a full-on meltdown.
47:23Oh.
47:24Which isn't unexpected.
47:25She's started pulling her own hair out.
47:26Yeah.
47:27She's bitten herself.
47:29OK.
47:30She's just lost it.
47:31Oh.
47:32Honestly, it's so tragic.
47:33Oh.
47:34When you see her, it really is tragic.
47:37Yeah.
47:38What...
47:39Her circumstances, what she's been through.
47:43Hi.
47:44Hiya.
47:45Yeah.
47:46So, it's just her hands here.
47:47Can we have a little...
47:48Can we have a little...
47:49Can we have a little look at your hands?
47:52Hey, that's fine.
47:53What's that on your...
47:54What's that on your foot there, then?
47:55Is that a sticker?
47:56Is it a sticker?
47:58She's been star-stickering.
48:00Is this a sticker?
48:01Look here.
48:02Which one do you like?
48:03Do you want this one?
48:04Where...
48:05Where do you want it?
48:06Do you want it here?
48:07Which one?
48:08This one?
48:10Which one would you like?
48:11That one?
48:13She's got quite a good head of hair, hasn't she, actually?
48:17Oh.
48:18Should we just give your hands a bit of a wipe?
48:21Thank you.
48:22Oh, lovely.
48:23Thank you.
48:24Oh, a bit of wotsit there.
48:25Look.
48:26Thank you.
48:27Bit of wotsit here.
48:28Thank you.
48:29Just got a nice steady radial.
48:30Can I have...
48:31What would you like?
48:32Would you like another sticker?
48:33One more wotsits.
48:34Do you want that?
48:35Bob.
48:36Can I just wipe your hand, lovely?
48:37Can I just wipe this hand here?
48:38Oh, that's nice.
48:39She probably wants you to pick her up.
48:40Do you want me to pick her up?
48:41Do you want me to pick you up?
48:42No?
48:43With my face scary.
48:44The hands don't look too bad.
48:46She has clearly got an abrasion here and things and there's a risk of infection.
48:53But I think that's going to be very difficult to make it.
49:02If she can't move on, she never has done it.
49:05So, I can't really do that.
49:07OK, that's the wrong thing.
49:08pero creo que va a ser muy difícil de hacer nada con.
49:11Sí.
49:12Entonces, lo que podemos hacer es que vamos a hacer un poco de detalles
49:14y vamos a hacer un poco de writing y cosas.
49:17Creo que, por mi punto de vista,
49:19estoy feliz con el asesoramiento que hemos hecho, realmente.
49:21No hay ningún beneficio de tratar de obtener temperaturas,
49:25ese tipo de cosas.
49:26Creo que va a distraer a lo mejor cuando no es necesario.
49:33¿Cómo se ha llegado en foster care?
49:35¿Para qué ha llegado a hacer?
49:37¿Para qué?
49:38Sí, siempre.
49:40¿Verdad?
49:41¿Verdad?
49:42¿Verdad?
49:43¿Verdad?
49:44¿Por qué?
49:45¿Por qué me hacía mi propio?
49:46No, no, no.
49:47¿Por qué me hacía mucho?
49:48¿Por qué me hacía mucho?
49:49¿Qué feliz te hacía?
49:51No, no.
49:52¿Qué me hacía mucho?
49:53Sí, sí.
49:54Pero creo que eso me hacía desde mi propio childhood.
49:56¿Y yo he estado muy fortemente?
49:57¿Has tenido un muy feliz?
49:58Sí.
49:59¿Y yo he tenido tres hijos,
50:01y yo he tenido tres hijos,
50:02y yo he tenido tres hijos.
50:03¡Oh, wow!
50:04No, no, no.
50:05No, no, no.
50:06No, no.
50:07No, no, no.
50:08No, no, no.
50:09No, no, no.
50:10No, no, no.
50:11No, no, no.
50:12No, no.
50:13No, no.
50:14No, no.
50:15No, no.
50:16No, no.
50:17No, no.
50:18No, no.
50:19No.
50:20No, no.
50:21No, no.
50:22No, no.
50:23No, no.
50:24No, no.
50:25No, no.
50:26No, no.
50:27No, no.
50:28No.
50:30Pero no se ha hecho el mejor de lo que sea.
50:32Y él va tener el mejor que sea que pueda.
50:36Como lo que sea.
50:38Sí, como lo que sea.
50:40Oh, eso es lo que sea.
50:46Estoy tratando de estar en mi cabeza, realmente, Dem.
50:49No sé qué...
50:52So, actually, you approach work a little bit differently,
50:57Maybe empathise.
50:59When you see parents like you,
51:01Who are dealing with multiple complex children,
51:04Maybe you can relate to that a bit more.
51:07I don't know.
51:11Anyway, sorry, this is absolutely not about me.
51:14You just need to make sure that you seek support when you need it.
51:17Don't drown in the, it's all down to me.
51:20No, no, no.
51:50No, no, no, no.
52:20I don't think we're going to add too much.
52:24Do you have any kind of like germaline or like Savlon, that kind of thing?
52:29I mean, if it's possible to get a bit of that on abrasions,
52:31then it reduces the chance of having an infection.
52:35How are you getting on, Chloe?
52:36Anything to add?
52:37We've been giggling.
52:38Have you?
52:39Yeah.
52:39Really?
52:40We've been making lots of noise.
52:42That's amazing.
52:43Right, they're going.
52:45Bye.
52:45Bye.
52:46Are you waving?
52:47Bye.
52:48If you need us later on, then give us a room.
52:51Yeah.
52:52See you later.
52:53Thanks, lovely.
52:54You're welcome.
52:55Hey, pleasure.
52:55Hey, listen, thanks, honestly.
52:57You're welcome.
52:58Come on, doggie.
52:59If you're passing and you're quiet, cool, then.
53:00Well, really.
53:01Sit in the garden and have a room.
53:02See you, mate.
53:03Thanks so much.
53:04Lovely.
53:04Cheers, Dan.
53:05It's been such a, like, tough 18 months to go through.
53:15And then, you know, I haven't cried for months.
53:19It's because...
53:21I'm really sorry.
53:28I got upset.
53:28Why?
53:29I really felt like I'd kind of, like, moved on.
53:32It's a massive change in your life, so it's going to be emotional.
53:35Yeah.
53:35And it's OK to be emotional.
53:37Yeah.
53:39Thanks, dude.
53:55That dem was unbelievable.
53:58Mm.
53:59And I'd actually only spoken to her for, like, 10 minutes,
54:01and she felt like...
54:02I felt like she got to the nub of it.
54:05I just felt like it was, um, quite a powerful thing,
54:12as I felt like she got it.
54:16That's quite a good example about how community works, isn't it?
54:19Yeah, small communities.
54:21Yeah.
54:21Pull together.
54:23Work together.
54:23Yeah.
54:23And I've been a beneficiary of that through my son.
54:27Rafferty's now 20 months old.
54:39He's coming on leaps and bounds.
54:45For so long, I've felt a little bit, whoa, me.
54:49You know, isn't my situation difficult?
54:50And then you look at him, who has had a truly difficult start to life,
54:54and you see how happy he is and the progress he's making.
54:58I've not seen anything so inspiring.
55:03I just love him so much.
55:06Yeah, you came along on a glorious day.
55:13Now I want you to save me again.
55:18We've had some really good jobs today.
55:20We have, haven't we?
55:22It's been a really good day.
55:24I feel like we've done some really good stuff.
55:27The Yorkshire Ambulance Service is a very much valued part of the community.
55:31Something that I'm very proud and privileged to be part of.
55:35I feel I've finally found what I really wanted to do in my life.
55:38All right, home suite, home for the ambulance, and then home suite, home for girls.
55:42Girls.
55:50Without a doubt, the last few years have been challenging.
55:55But undoubtedly, living in the Yorkshire Dales has been a really supportive place to be.
56:00And that gives you a sense of belonging and an identity that really empowers you to help others.
56:10When you came along on a glorious day
56:17By the time that you left, I was crying again
56:24Yeah, you came along on a glorious day
56:31Now I want you to save me again
56:37Now I want you to save me again
56:44And that's a very long time
56:53Yeah, I want you to save me again
57:00Yeah, you came along on a glorious day
57:01Yeah, you came along on a glorious day
57:06And that's a very long time
57:10I want you to save me again
57:12Gracias por ver el video.
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