00:00Yes, I'm taking her hair out. This is what happened to y'all. Stop playing with people, Tom.
00:04Why didn't you take out my daughter's hair?
00:07Girl, pop down. Who are you yelling at in the first place?
00:09I'm yelling at you. This is so refreshing.
00:12She got pink hair. In her notes, she said add 10 pieces of pink hair.
00:16She might have done it, but I didn't.
00:18Did you put that in her notes?
00:21You want me to take the pink out? It's only 10. It won't take long.
00:24Cut $50 off.
00:26That's $50.
00:26For this, I can take it out and put black.
00:30They put pink on my daughter's hair. I didn't ask for that.
00:33She don't want to put the pink in a note. I just followed the notes.
00:37I didn't write it. I've seen it, so I have to go with it.
00:41$50 off is a lot much for color in her hair that you already had in the notes.
00:46What I can do is cut this color out.
00:49Since they won't pay, she turned to extreme measures.
00:52I'm just going to pay you $120. That's all I have.
00:55Honey, she left her daughter again.
00:56So I just went ahead and just stopped cutting and started taking out all the braids instead of just 10.
01:02She didn't want the customer's money anymore, but made sure to undo all her work.
01:06And they can go on their merry way.
01:08But honestly, though, after I took it out, I did feel bad for the little girl because she had school in the morning.
01:12And her hair was really pretty.
01:13But with this kind of situation, sometimes you just have to let the client go because clients like this are trying to play with people's money and people's time and energy because doing hair is not easy.
01:24I'm mad now, so I don't even want the $120.
01:27Just go on.
01:28But honestly, next time I won't take out a little girl braids because it did break her heart.
01:33The mother was warned before she cut all of the daughter's braids out.
01:36But if you want to take a whole $50 off, I'm just going to cut, take her hair down because what's the point?
01:43She's always prepared for difficult customers who won't pay the full fee.
01:48I don't have the funds on me right now, but I just called my boyfriend and he's supposed to be coming in about 30 minutes to bring the money.
01:54She was texting someone talking about she don't have the funds and she's going to see if she can get her boyfriend to come bring her some money.
02:00She was cautious to make sure the customer wasn't able to leave with her hair finished before she paid.
02:06Is he close by?
02:07It's been 31 minutes.
02:08Yeah, he's supposed to be coming.
02:11I might have to go outside and call him and see how far is he, if that's okay.
02:16Well, you're almost done.
02:17Then you think you can just go ahead and finish the top and then he shouldn't be.
02:20Well, you only like to get my money before, you know, before I'm done.
02:23Because you know it's a new policy.
02:25Yeah, you're going to get it.
02:26You're going to get it regardless.
02:27I just need to go see how far he is.
02:29Okay, see how far he is first.
02:31You know when you're getting your hair done, I can see all in your phone.
02:34What did he say?
02:35He coming.
02:35He close by?
02:36Yeah.
02:37She no longer believes that the client's boyfriend will come with the money.
02:40Is he close by?
02:41Because it's been a while.
02:43I just got off the phone with him.
02:45Give him time to come pull up.
02:47Dang.
02:47She feels she has no choice but to do something drastic.
02:51Mm-mm.
02:52Nope.
02:54Bro!
02:54Do you think she's wrong to undo her work when the customer won't pay?
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