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00:00I think the most important thing for us is trying to work out what is normalisation after the
00:04pandemic and what is a real downturn. I think for the last year we've seen elements of a real
00:09downturn. It should be no surprise to anyone really that you see unemployment going up to 5%.
00:14The redundancy data is particularly stark. Redundancy is up by about 30% by comparison
00:19to this time last year. All of that is about businesses adjusting to a higher cost space.
00:23Yes, the NI rise obviously. Earlier this year, payroll taxes going up, but also other taxes
00:29and higher inflation generally. More recently, maybe just a little bit more hope. The vacancy
00:38numbers have been dropping for two or three years. They've stabilised in the last couple of months
00:43at just below the pre-pandemic level. A lot of what we're getting back from recruitment businesses
00:49across the country was there was a little bit of a turn in sentiment at the beginning of September.
00:53Maybe people had played through their adaptation to all these rising costs. So now, as you say,
01:01they're looking nervously to the budget because they had an experience last year where the October
01:05budget, the Halloween fright, scared the market and slowed down hiring. They really want the
01:12Chancellor not to kill it this year.
01:14And we want to get your views on the budget. Before we get there, just in terms of the mixed
01:17nature of this data then, what are you seeing across the economy, the different sectors?
01:24Where is the pain most acute? Where is there more resilience?
01:27Labour intensive sectors have seen by far the most pain all year. That's true again in this
01:34sector. So you're looking at retail, you're looking at hospitality. We have a lot of very
01:38high labour costs, very much affected by the national insurance increase and affected by slowing
01:43consumer spending, as Caroline said a minute ago. Interesting one that took me slightly by
01:48surprise this morning is information and communication. So tech is not quite there yet.
01:54Companies are spending on tech, but they're spending on very specific verticals rather than
01:58more broadly in tech development. And I think we'll know there's a real bounce coming when
02:04we start to see that turn. We've certainly seen construction, though, start to turn in the
02:08last couple of months and anything in logistics. Turn positive. Turn positive. And anything in
02:13logistics looks pretty positive as well. OK. In terms of the budget, you, and I think
02:20quite representative of a lot of what business has said, you want more focus on not increasing
02:29business taxes and on trying to work on economic growth and trying to build skills and training
02:34programmes, basically support for workforce participation. What do you want to see in the
02:40budget? Because the Chancellor has given ever stronger hints that there will be tax increases and
02:46potentially that would include payroll taxes. Well, I think the most important thing is if there
02:51are tax rises in the budgets, we leave payroll taxes alone. The Chancellor took a swinging swipe at
02:58national insurance last year, not just in increasing the rate, but in reducing the threshold,
03:03which is one of the reasons why we see so much pain coming from hospitality, retail sectors,
03:08where the threshold had a particular effect because wages, on average, tend to be lower.
03:15I think if there are to be tax rises, if they're for business, they have to come on profit,
03:20not on activity, because that will move things on. Away from taxes, let's be clear, the public sector
03:27productivity data is an absolute mire. Every pound we spend in the public sector, we are getting less
03:35from every year than we got before the pandemic. There has to be some form of progress on what we
03:41get for our tax money. I think businesses quite reasonably want to see a willingness to tackle
03:46rising costs. We talk about doing more with less in business. You can't do less with more, which has
03:54been the story in the public sector for the last couple of years.
03:57Just going back to your point about payroll taxes and really wanting to avoid that in the budget,
04:02if that does come through and if that's where the Chancellor goes on November the 26th, is this
04:06the government that can really claim still to be pro-business?
04:09I don't think you could. I think broadly, businesses gave a very clear message of what
04:14would happen if you changed employers last year, and we do think that that was a breach
04:18of the manifesto commitment then. Those things have happened. I talked to my colleagues at UK
04:24Hospitality, they're talking north of 100,000 jobs lost in hospitality since this time last year.
04:31So there are particular things that have come forward. For instance, the changing of rules on
04:38pensions contributions, businesses need the government to be thinking about second-order
04:43effects. Ending salary sacrifice for pensions is punishing good employers who are doing the
04:48right thing and encouraging employers to outsource more of their longevity risk onto the Treasury.
04:55It's self-defeating. So I think more thought about second-order effects in the budget and more focus
05:00on the long term. Because I think if you look at the gilt markets, the gilt markets care less
05:04about the profit and loss account for 2025-2026 than they do about the long term position of the fiscal
05:13picture going out to 2030-2035.
05:16OK. I mean, it's the pension contributions that look to be one of the big changes that could come,
05:24but also on income tax, that there could just simply be an income tax increase for workers.
05:29Would that satisfy you?
05:31I don't think anyone would be satisfied with an income tax increase. But what I would say,
05:35I tend to agree with the consensus of most economists that if you need to raise taxes,
05:41you should stop fiddling around the edges and trying to find things that people might not notice
05:46and actually go in through the front door.
05:49OK. Lastly, very briefly, a word also on 1,000,000, 16 to 24-year-olds not in employment,
05:56education or training in the UK. The government's got to do something about that, surely? That would
06:00be a measure that you would want to see?
06:02Well, those numbers have been moving glacially slow. We made no progress on inactivity really
06:08over the last year. And the truth is, you get people out of inactivity by getting them into work,
06:13they need an employer. The story is always the same in labour market slowdowns. It's the young,
06:19the lesser skilled, the lower paid who suffer most. So a lot of the wages of the NI decision are
06:26actually hitting that very group, encouraging businesses to take fewer chances on people.
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