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  • 2 days ago
Unlocking Featured Offer in Amazon Seller Central

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Learning
Transcript
00:00If you're an Amazon seller, you know exactly the number I'm talking about.
00:04It's that one percentage on your dashboard that you can't help but obsess over.
00:09You know, the one that makes you feel like a genius one day and a total failure the next.
00:14Well, today, we're going to pull back the curtain and figure out what's really going on with that number.
00:19You see it go up, you see it go down, and it feels like your entire business is on a roller coaster.
00:25But what is this featured offer percentage really measuring?
00:28And I guess the million-dollar question is, how much does it actually control your sales?
00:33Let's find out.
00:35Ah, yes.
00:36When you see a number like 97% with that beautiful green up arrow, you can practically hear the cha-ching of sales notifications hitting your phone.
00:44But then when it plummets and that arrow turns a dreaded red, ah, it feels like someone just turned the sales tap completely off.
00:53Look, this isn't just some random number that Amazon throws on your dashboard.
00:56It is one of the most powerful levers on the entire platform.
01:01Understanding it is absolutely crucial.
01:03So in this explainer, we are going to crack the code on the featured offer and figure out how to make it work for you.
01:09All right, first things first.
01:11If we're going to master this metric, we have to understand what in the world Amazon is actually measuring.
01:15So let's get right into the calculation.
01:17Okay, this is probably the most important thing to get right off the bat.
01:21The featured offer percentage is not a sales metric.
01:24Let me say that again.
01:25It's a visibility metric.
01:27All it's telling you is how often your offer was the default front and center can't miss it option for buyers who landed on your product page.
01:33Now, if you've been in this game for a while, you're probably thinking, wait a minute, this sounds a lot like the old buy box.
01:40And you'd be absolutely right.
01:42Amazon simply updated the name to featured offer a while back to keep things consistent all around the world.
01:48It's the same powerful concept just with a new label.
01:51So that leads to the big question, right?
01:53If it's not based on sales, what is it based on?
01:56Well, the calculation is actually all about views, page views to be specific.
02:00The formula is actually way simpler than you might think.
02:04Amazon just looks at two things.
02:07First, how many times your product page was viewed while you had the featured offer?
02:11Second, what was the total number of views that product got, period?
02:15Then they just divide the first number by the second, multiply by 100, and voila, there's your percentage.
02:21Let's look at a quick example to make this super clear.
02:24See here, products A and B are just crushing it.
02:26They got the featured offer 100% of the time.
02:29But, check out product C.
02:31It got 300 views, but for whatever reason, it never won the offer.
02:35So, when Amazon does the math on all your products together,
02:38that one underperformer drags your overall score down from what could have been a perfect 100% all the way to 75%.
02:45Okay, so we know what it is and how it's calculated.
02:49But why does it matter so, so much?
02:52Well, because winning this piece of digital real estate gives you what is basically the ultimate sales advantage.
02:58This table illustrates the difference perfectly.
03:02When you win the featured offer, you get the prime spot.
03:05You're right there on the front page with that big, beautiful, orange buy now button.
03:10Everyone else?
03:10They're basically hidden behind a tiny link that says new from and their customers only get an add to cart button.
03:17It's literally the difference between being in the spotlight and being stuck backstage.
03:21And that really is the bottom line.
03:24Just like it says here, you're on the front page.
03:26You are the very first thing the customer sees.
03:29And let's be honest, most people are just going to click the easiest, most obvious button.
03:33And the featured offer makes sure that button is yours.
03:35Let's make this super real.
03:37Imagine five different sellers are all offering the exact same Hawkins pressure cooker.
03:42Amazon's algorithm is going to look at all of them and pick just one to be the featured offer.
03:46That one seller gets the main buy now button and you guessed it, the lion's share of the sales for that product.
03:52That is some serious power.
03:54Now, how much you need to worry about this metric?
03:57Well, it really comes down to one key factor.
04:00Are you the only one selling your product or do you have company?
04:03As you can see here, it's like living in two different worlds.
04:07If you're a solo seller with a unique product, you're pretty much the king of the castle.
04:11Your percentage will probably be high and stable.
04:13But if you're competing against other sellers on the same listing, that percentage becomes a daily battleground.
04:18It's going to be all over the place and winning it is absolutely critical for your survival.
04:23So, after breaking all of that down, what are the most important things you really need to remember from all this?
04:29Let's do a quick recap.
04:30Okay, let's put it all together.
04:33First, remember, this is your visibility score and it's calculated from page views, not sales.
04:40Winning it gives you that golden buy now button, which is a massive advantage, especially when you have competitors.
04:46And that little arrow on your dashboard?
04:48Think of it as your quick signal.
04:50Green means you're in the spotlight and sales are probably flowing.
04:53Red means you've been pushed backstage and you need to figure out why fast.
04:57So, there you have it.
04:59That's the featured offer in a nutshell.
05:02It's not some random, mysterious number.
05:04It's Amazon's way of deciding who gets the spotlight.
05:07And now, you know the rules of the game.
05:09The question isn't just if you can win, but how you're going to do it.
05:12Because the sellers who really master this metric, by optimizing their price, their shipping speed, their account health,
05:18those are the ones who truly dominate on Amazon.
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