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Inside the Vets Season 1 Episode 2
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00:00I'm sorry I can't help it oh seriously it's too good it's too good I love it okay take it away
00:09take it away I can't control myself Fern Britain inside the vets brought to you by Petplan Insurance
00:14here she is a puppy with the best haircut in town just make sure you're not swollen under there
00:23known as a nation of animal lovers the UK is home to 36 million household pets 12 and a half
00:31million cats 13 and a half million dogs and not to mention all the other creatures great and small
00:39that we welcome into our families and in this brand new series we'll be finding out what happens
00:46when our fur-legged friends are in need I'll meet their devoted owners and the expert staff who
00:55treat them from the routine emergency ward 10 I'm your girl to the life-saving and everything else in
01:04between I could sit here all day and talk to these doggies we'll capture the intense bond between
01:11owners animals and the vets and I go beyond the vets to see how other experts can bring the very best
01:24out of your pet we don't need them to be best friends we just need them to learn to coexist
01:29without any tension or any conflict so join me Fern Britain on a roller coaster of emotions inside the vets
01:41I'm back at the grove vets in Bristol where husband and wife team Andy and Amy Valencia and their
01:55longtime friend and colleague Dr James Greenwood have welcomed me into their professional world
02:01that's all I want to do along with their veterinary nursing team they have introduced me to the furry
02:07patients and loving owners who fill their appointment books everyone's ready as with human
02:16health care the range of treatments available to our beloved pets constantly evolves and the team here
02:22always aims to offer options to suit each patient we can't help but see her looking vulnerable around
02:2970 percent of male dogs in the UK are neutered and this routine procedure is what four-year-old border
02:36colleague Gus is in for today hiya hello you're right yeah I'm good got Gus yeah I've got Gus great
02:44hello Gus hello Ella hi um why is Gus here today so I wanted to I wanted to get him neutered but he had an injury and it was it took about 18 months to recover I didn't want to add another stress to his life so rather than getting him castrated I decided to try and implant first yeah and what was his injury he tore his quad tore his quad yeah is he some kind of athlete yeah we do agility and fly ball with it so he's going to get him to get him to get him to get him to get him to get him to get him
03:14oh you do yeah what's fly ball basically it's a team of four dogs racing against four other dogs they've got four jumps to go over where they turn on a box collect a ball and they come back over four jumps and the fastest team of four dogs wins
03:27and are you a winner yeah yeah you're doing it yeah we've been doing we've been doing a few years now
03:34so desperate to get out and back into the job I hope it goes well I might see you later yeah yeah okay
03:41thank you as Ella leaves Gus in the team's capable hands James's next appointment is a Grove regular
03:50Pushkins has come here today for a DMAT she's a long-haired blue Persian
03:57Pushkins is pretty much a one-person cat and that person is my mum who finds it a little bit difficult
04:04to groom once a year she comes to have a bit of a tidy up she's most definitely a character
04:11Pushkins is skittish but she's um a lovely pussycat
04:16she does tend to hiss and growl quite a lot
04:21she's got her own personality and she does what she wants
04:26right let's go on through oh gosh Pushkins heavy
04:34okay a DMAT is a procedure for animals who struggle to maintain their coats themselves and also resist being regularly groomed to minimize anxiety and discomfort pets are usually sedated but with such a spicy character administering the sedative injection requires a careful strategy
04:58to make a plan so what we're gonna do is I need to get the injection into her muscle
05:03um she is looking pretty unimpressed with the whole situation so I think if you hold that I can put the injection to a muscle yeah
05:14vet nurse Lea has come prepared with gauntlets to protect her hands if things get hairy so to speak
05:21okay okay good good girl I know that's fine yeah you're good there
05:29beautiful good job there you go
05:32I know it's okay she's swearing she's like don't laugh at me
05:40okay good girl right perfect waiting game let's just give her some time and hopefully she'll go into a nice deep snooze
05:51hi it's amy calling from the vets
05:58with Pushkins drifting off
06:02James and vet nurse Alice prepare border collie Gus for his implant
06:06I haven't heard about this before James chemical castration for dogs
06:11yeah it's it's growing in popularity and I think uh there's all sorts of
06:17debate around castration and I think it's good that we're moving forward you know when you know
06:21maybe sort of 30 40 years ago we did almost kind of recommend to castrate every male dog
06:27but nowadays I think the science has moved on our understanding of dog behavior has moved on
06:33and there are some dogs where castration is still a huge benefit yeah but there are some dogs where
06:38castration can actually make things worse testosterone in a dog is a coping hormone some
06:42dogs need testosterone to be able to face the world with confidence so if we are taking that off every
06:49single dog then you're going to leave some dogs that are really struggling to cope and the thing
06:53about surgical castration is you know it is permanent once they're off I can't get them back on
06:58but with an implant it is reversible so it's kind of a bit of a it's a bit of a try before you buy if
07:05you like you know we can test the waters see how they cope why are we doing this on the floor by the
07:09way well for a dog to be up on a table it's quite unnatural for them so that can already create a
07:14sense of stress or worry so we're on the floor we've got some really good distraction going on at
07:19the front end what's that a tube of something liver paste liver paste liver honestly if i could he's
07:26adoring it yeah if i could get one tip out there it would be that liver seems to be the absolute i
07:32don't know the gold dust for dogs they love it so anything that contains liver is always an immediate
07:38hit so this is the implant all right so let me just get this out of here and then this
07:45is the needle oh blimey yeah okay i'm going to close my eyes so it is you know it is a chunky
07:55needle but i promise you most dogs do not feel this at all so if you've got a good hold there
07:59alice for us good boy good boy i did a very bad job of keeping my cool
08:06gus on the other hand cool as a cucumber good lads good boy good lads so what was that 30 seconds not
08:17even that yeah well done and well done so he's going to go back now to your mama and uh and keep
08:27training because oh i love liver breast
08:30hey here he comes oh there we go good boy he is so well behaved isn't he oh he's just amazing
08:41honestly he's such a lovely boy very intelligent um so that's the implant all done so that'll be 12
08:47months so you know see how you go any problems just give a shout but yeah yeah otherwise he should
08:51be good i'll leave him with you thank you so much no worries we'll see you soon take care bye and with
08:56that gus is free to get back to his fly ball training still to come find out what help is at hand when
09:06our faithful four-legged friends become foes the obvious worry is if we're not quick enough to remove
09:13her from the situation and andy has big decisions to make about a very poorly pup this is gonna be
09:22one of those really tricky ones to decide what to do uh-oh vet bills don't worry dad i'll eat them
09:32see you later fern britain inside the vets brought to you by pet plan insurance
09:37oh i thought we were here about my allergies no no it's fine it can be about you fern britain
09:45inside the vets brought to you by pet plan insurance
09:47emergencies are part of life at any vets practice and this morning andy is treating a very unwell little
09:56puppy we had a call from lotta's owner this morning just to say that she really wasn't feeling
10:04her best lotta is a three-month-old german shorthead pointer who even at this young age
10:12is known for her love of scavenging now the question is is she feeling poorly and has she
10:18been sick just because she's a young puppy that's feeling poorly and sick or could there be something
10:22a little bit more serious going on given her history of scavenging the worst case scenario would
10:27be do the x-rays and the scans and it shows that there is a lot of foreign material that's genuinely
10:32causing an obstruction at that point we'll need to make a clinical judgment is that an obstruction
10:37that can shift on its own or the worst case scenario is that there is a surgical issue going on which
10:43means we're gonna have to do major surgery on a young puppy which obviously carries risk
10:48so the first step is to x-ray lotta's abdomen to see if there are indeed any foreign objects lodged in
10:58her intestines priming extras taking
11:01this is gonna be one of those really tricky ones to decide what to do
11:12it's not a nice x-ray but i mean there's no clear foreign body puppies generally don't have a lot of
11:24intra-abdominal fat which means that it's quite hard to see the internal organs in the in the abdomen
11:31so there's not a lot of definition on this x-ray and it's trying to interpret what is going on here
11:39and whether or not that is a dilated loop of small intestine which would not be great
11:44because that could imply that there is a an obstruction further up but the problem that you've
11:50got is i mean i it's it's a you know i this on its own is not enough information to say that we
11:57should be opening this little puppy up so we're going to try and add more information here so we're
12:01going to do one more x-ray um and then we're going to do an ultrasound scan and then we need to make a
12:06judgment call with the clock ticking and the x-ray inconclusive andy is under pressure to make a
12:12decision will lotter need to undergo high risk surgery or can the team pull her through without it
12:19one of the many effects of the coronavirus pandemic was an increase in pet ownership
12:30puppy adoption in particular rose significantly during the crisis and as this generation of
12:36dogs now become adults the impact of their out of the ordinary early years is becoming clear
12:41vets across the country are reporting an uptick in behavioral concerns from the owners
12:47and of course social media reflects that trend
12:51i have noticed scrolling through online laughing at some things crying at others
13:05a new sort of animal psychologist behaviorist train of thought is coming through so if i needed one
13:14where would i find where do we go yes pet behaviorists i think are absolutely crucial behavior has become
13:20a hot topic you can imagine if somebody has got a dog that's barking all the time you go online
13:25somebody offers you a quick solution of course you know you you're in a time of desperation you might
13:30end up clicking on that link and going forward with that person this is one big problem that we have
13:35is that it's an unregulated market so literally anybody could set up a social media account on a
13:40platform call refer to themselves a behaviorist and start giving out unvalidated information
13:45always check the credentials of the person that you are starting to take or might take advice from
13:52ideally you want that person to be registered with one of the behavior bodies or training bodies that
13:57we have in the uk we refer to pet behaviorists all the time clinical animal behaviorists we have a list
14:03on our books that we go to when our when we have problem behaviors that we can't help from a veterinary
14:08point of view we'll check them out and refer them what's the most common behavioral problem
14:12so one thing that's really interesting is the link between pain and behavior so one thing that we are
14:18getting more and more studies to show is that any animal that's in pain can affect how they're behaving at home
14:23so that could be unwanted barking or it could be pet aggression so if you have dogs that aren't very
14:29good with other dogs out on on leads or things like that so there is there is a whole plethora of
14:33emotions and feelings and all sorts of different things fears loves yeah it's all there and we know
14:40scientifically it's there we've proven this so to then you know try and get to the bottom of why dogs
14:45or cats are doing certain things you really need to understand the science you need to have that
14:49background that degree that understanding on a really deep level to be to be able to offer the
14:55solution around three quarters of uk dog owners report their pooch displaying at least one undesirable
15:03behavior carrie is one dog owner who knows firsthand just how problematic dog behavior can become
15:09carrie's yorkie poo hetty has turned on her cockapoo sister nora hetty suffers from painful chronic skin
15:20conditions which make her aggressive towards other dogs nora in particular after a confrontation in
15:27which nora was hurt carrie's vet referred her to bristol-based clinical pet behaviorist rosie beskaby
15:33on rosie's advice hetty and nora are kept separate at all times in the house carrie has even had to
15:41install a stair gate in her kitchen today rosie is here for a follow-up appointment to see how carrie
15:48and the dogs are getting on
15:49hi rosie hi carrie nice to see you all right thanks how are you coming in thank you
15:59so how have things been since i last saw you so um we're living obviously with the stair gate in
16:08in the house and most of the time we're doing uh really well keeping them separate um we did have
16:13one little faux pas where someone left the gate open and hessie got through was all a bit startled and
16:18a bit grow a little bit growly with nora but outside of that uh they've been fine being kept
16:22separate in the house okay i know it's not easy but like we've said the slower we take it you know
16:29this is a bit of a marathon not a sprint we're building their relationship back up from you know
16:34quite a negative place and our aim today then is to just progress from being out on a walk together
16:40and then we'll probably come into the garden keeping them on leads to start with and just see
16:45whether they can choose to just relax in each other's presence with carrie's daughter on hand
16:50to help it's time to see how the dogs cope on a walk we're very cautious when we're out on a walk
17:00you can see hetty beginning to get a little bit agitated
17:06the obvious worry is if we're not quick enough to remove her from the situation
17:13it's looking as if rose's advice might be having an impact
17:24so it's really lovely to see that they're clearly very happy in each other's presence out on walks
17:32so that's great that is great that we're building lots of positive associations with each other out
17:37and about they're both sharing sniffs they're happy to be up close to each other so i was just wondering
17:42why is it that nora and hetty are so much happier and finding it easy to be in each other's company
17:47outside and why is it so different when we're indoors outside is classed as neutral territory
17:54there's no resources for hetty to feel the need to control like her favorite beds and you guys and
18:01the sofas etc it's a smaller space as well so outside it's nice wide open space whereas inside
18:06it's all a bit narrower and a bit more confined yeah so let's go back towards the house and see if we can
18:12move into the garden and maintain this lovely level of relaxation that we've got oh here's hoping
18:17if this works it's significant because the dogs understand the garden as home turf
18:24which in the past has triggered hetty's aggressive territorial behaviors
18:28so this is obviously the first time they've been together in the garden or home for a couple of months
18:36yeah they both seem just as happy it might seem like they're ignoring each other but there's lots
18:40of subtle communication going on that they're quite happy in each other's presence they're just
18:45calm and relaxed which is exactly what they want we don't need them to be best friends we just need
18:49them to learn to coexist without any tension or any conflict rosie is happy to take the dog's training
18:55one step further so it's probably we can unclip her lead probably now and she's happy to just go
19:01and sunbathe and nor norah's being a little bit excitable so we'll keep her on the lead okay
19:12whereas they're both so calm we've obviously got hetty now off the lead i'm just going to unclip
19:16norah's lead as well and they're still being very calm aren't they there wasn't any change in their
19:22behavior once you unclipped norah as well no that's it and as long as the arousal levels and the calmness
19:27stays as it is then they can have a mooch around the garden together our next step would be back
19:32on leads and moving into the house together but they've had a very busy morning so let them just
19:37process what they've learned and we'll have another go another day oh that's amazing rosie thank you so
19:42much no worries oh girls it's okay that session with rosie was so helpful i would say to any other
19:52um pet owner who encounters this kind of difficulty or behavioral difficulties with their dogs
19:57reach out to your vet and and get a referral to a behaviorist like rosie who has really been a game
20:02changer for us we do have pet insurance and as the behavioral issue was referred by the vet
20:09to the behaviorist that's being covered by our insurance
20:16i love norah and hetty they're really special dogs and it's such a joy to be out with them
20:21enjoying it and watching them enjoy their lives
20:34back at the vets 10 year old pushkin's sedative has taken effect she isn't fully unconscious but
20:41is relaxed enough for vet nurses leah and alice to begin her demat hello oh my god you're a puffball
20:48cats carry basically a hairbrush around with them all the time and that is in their mouth it's their
20:53tongue if you've ever felt a cat's tongue it's very rough and that's because they use it to to slide
20:58through the hair so normally they can keep on top of their grooming themselves really well but some
21:02long-haired cats that can be a real challenge it can get knotted you can get these big thick mats of
21:07fur there's a risk of skin infections there's even a risk of parasites and that's when we as vets need to step in
21:12and give them a helping hand for some cats a demat is a one-off that allows them to begin grooming
21:19again pushkins hasn't been able to do this in the past so it's something she needs annually i'll start
21:25from the back and work up to the top yeah oh my goodness that is just dense yeah there's dense hair
21:34right there there's actually no fur that's not matted it does not i think her skin must just not be able
21:41to breathe in there like look how thick that's just that's one sheet that's that's crazy it just must
21:51be so sore there just leave her book you're really sore yeah that bit are you okay i think you could pull
22:00off the little lion look even with long-haired cats the head and paws fur will be shorter than it is on
22:06the rest of their bodies meaning that doesn't need to be removed in a demat so for leah and alice
22:12the job is nearly done there we go the final result good as new
22:22good girl quick once over good
22:30hi van thanks for waiting here she is hello she's honestly she's been good as gold because
22:38you know she doesn't really like a fuss bless her no but she's honestly she she was so good
22:43oh i'm so pleased perfect so we've clipped off all the main areas that were really really matted we've
22:48left the bits on which were kind of sort of okay which are kind of the the legs um and her her face
22:53thank you so much that's okay you're very welcome no worries okay bye sweet she'll be very happy to
23:00get home bye come on so off goes pushkins with her brand new look if only we knew what she really
23:06thinks of it ah stung by a bee don't judge me it'll probably happen again
23:14fern britain inside the vets brought to you by pet plan insurance uh-oh vet bills don't worry dad i'll
23:22eat them see you later fern britain inside the vets brought to you by pet plan insurance
23:30after multiple x-rays and abdominal scans have failed to establish conclusively whether or not
23:36poorly part lotter has something lodged in her digestive tract andy now needs to make a decision about his
23:42next step we can't a hundred percent rule out that there isn't a foreign body causing surgical
23:50abdomen but the degree of suspicion is not high enough that it warrants putting this dog through
23:57a general anesthetic in surgery at this stage for vets clinical decisions often involve assessing the
24:03balance of risk so the plan is then to treat it conservatively um so fluids anti-sickness pain
24:12relief and i'm just gonna have to do a bit of a rectal exam to see how impacted she actually is
24:18just going to get some gloves on she's going to have a bit of a feel not sure if the cameras
24:21won't grab that it's gonna be a bit gross that's not ideal it's really gritty
24:28andy's growing suspicion is that lotter's blockage is in her rectum
24:32i'm sorry sweetie the next stage is assessing just how solid that blockage is that bark yeah it's all wood chips
24:45yeah it's not great because if that entire transverse and descending colon is full of wood chips
24:53potentially quite serious we need to start shifting that
24:56the next step for lotter is an enema an enema just means we are putting something
25:04up the bottom to loosen everything up um in this case essentially lubricate
25:09all of the impacted material up there so she's got a chance of passing it on her own
25:14god so gritty so right now we're just putting some warm water up there aiming for about 80 mil
25:28and then what we're going to do is pull this out it's going to feel a colon now that we've had to put
25:35fluid up there so i can feel that fecal matter now kind of breaking apart my fingers
25:43the idea being if we can loosen it up and break it apart either it will all come out now or when she
25:51wakes up and needs to do a poo
25:57generally quite a messy smelly job sorry sweetheart
26:06no wonder she's so sore eh it's just
26:09right guys hopefully this is all we need to be doing i'll carry her through in case she explodes
26:17and then it's on me
26:18it's all we need to be doing and we need to be doing and we need to be doing a little bit more
26:26time to do some poo sweetie
26:28They're never any 100%, I think, is the thing.
26:35It very much seems like this is the primary cause
26:39of her discomfort and feeling so unwell.
26:42We've done our best to rule out anything more sinister,
26:45but we're going to see how she responds.
26:48Good girl.
26:49And once she's awake enough, guys,
26:51if she's able to go for a little walk,
26:53with it, continue to loosen everything up.
26:58After some rest, Lotta is back on her paws, albeit unsteadily.
27:03Here we go.
27:04Here we are.
27:05Hey, Wobblechops.
27:08Good girl.
27:09She's such a sweet dog.
27:15It falls to Leah to take her outside
27:17to see whether the enema has worked.
27:26Here we go.
27:28Unfortunately, Lotta's productive walk is still not the end of the story.
27:35Done.
27:36Living out his CSI dreams, Andy is on his way to investigate.
27:42Let's have a look.
27:45Ouch.
27:46It's just very sharp.
27:48Lots of very sharp bits of grit.
27:52That looks like stone.
27:56Wood chips.
27:57It's all coming out, which is good news.
28:00And I think she's done another poo around the corner,
28:03which looked a bit more normal and formed,
28:05which is obviously a very good news.
28:06So hopefully, between what we got out during the enema
28:08and what's coming out now,
28:11we've got most of it out.
28:12We've got most of it out.
28:13I'm just going to go around and have a look at the other one.
28:15Yeah, fine.
28:16Nice normal poo.
28:18Okay.
28:20Let's see if she starts feeling a bit better.
28:23After a few more hours of observation by the team,
28:26Lotta is ready to be discharged.
28:29Right, so Lotta is looking extremely bright.
28:32She's had a good meal.
28:33She's been shouting at us, asking to go home.
28:37Obviously, we need to make sure that she continues to improve at home,
28:40but everything is looking very positive at this stage.
28:47As Lotta returns to her family to recuperate,
28:50another discharged patient has hit the ground running.
28:54Following his castration implant,
28:55Gus is back with his owner, Ella, doing what he loves best,
28:59Flyball.
29:02Border Collies are a working breed,
29:05and Flyball fulfills their need for both mental and physical challenge.
29:09Ella's commitment to Gus's training is a beautiful example
29:13of just how far we will go for our beloved pets.
29:20Border Collies are a lot.
29:22They are the main character.
29:28When I got Gus, I had a collie-shaped hole in my heart
29:32that after six months of losing my last dog, Doug,
29:35I just thought, when does this get better?
29:38And I can honestly say since I got Gus, that's when he got better.
29:41He's a massive character. He's equal parts, like, goofy, super serious, like, worky.
29:50He's a really complex dog.
29:52Gus is more than just a pet dog to me.
29:55I plan my life around him, his hobbies.
29:57Hi, everyone. Welcome to today's session.
30:00So, today, our plan is to run Gus, Jeeva, Prime and Payton.
30:06Flyball is a great fit for Border Collies in particular.
30:10OK, let's go.
30:12It's fast. It expends that physical need for energy,
30:15but also they have to think through that adrenaline.
30:17They have to be able to push through and work and use their brain.
30:20Yeah! Wow!
30:23I love training him.
30:26He keeps me on my toes. I've got to think outside the box with him.
30:29It's not always been straightforward.
30:32As Border Collies are bred to be working dogs,
30:35injury and rehab can lead to frustration,
30:38something that Gus and Ella have experienced firsthand.
30:41He hurt his leg. He tore his quad when he was about seven or eight months old.
30:45He just went lame on a walk.
30:46We'd lifted him over a little fence and walking ahead,
30:50and I just, like, I caught...
30:52His gait, his back leg was funny.
30:55We got an MRI and they saw there was a load of scar tissue above his knee.
30:59We had, yeah, platelet transfusions and laser and shock wave
31:05and then all the physio and hydro.
31:08It mounts up really quickly.
31:12When I got Gus, I got him insured straight away
31:15and we got a pet pan for life.
31:17Round, round, round, round.
31:19Gus!
31:20He's fully recovered. He'll always have that scar tissue in his legs.
31:23We can't get rid of the scar tissue.
31:24He's broken down as much as I think we can.
31:27And he looks fine, you know, he can run and he can have a...
31:29I pinch myself every day that he can go and do fly board
31:34because it means he's content. He's truly content.
31:37For Gus, a castration implant was the right decision.
31:41The surgical alternative would have involved a recovery period
31:45of up to two weeks, which Ella knew Gus would not happily tolerate.
31:49His behaviour has exponentially improved since being able to run
31:54and be free and do all the naughty dog things that he wants to do.
31:57Oh, yes! Good boy! Good boy!
32:00I was really worried about neutrinim, which is why we went with an implant first.
32:05So there was no downtime, no recovery time,
32:07and we can go straight back into training.
32:09I've had a border collie for 18 years now.
32:12When I was lonely or, you know, when it has been hard,
32:15I've always had the dogs.
32:17It taught me really early on that it's not just about me.
32:19I've got a big commitment to him being content and happy as well.
32:24And I love it and I wouldn't have my life any other way.
32:28Collie girl forever.
32:31Back at the vets, Hungarian Vizsla Izzy has been brought in with a broken nail
32:45and a very swollen toe.
32:46She's holding her paw off the ground when she walks
32:50and James is concerned she may have fractured a bone.
32:55OK, it's on this now.
32:58He sedates Izzy so he can begin to investigate.
33:04Here you go. Good as gold.
33:11With Izzy now under sedation,
33:13James takes her through to the X-ray room.
33:16Who's this?
33:17This is Izzy.
33:18Hello Izzy.
33:20Good girl.
33:22What's happened to Izzy?
33:24We're a little bit worried whether she's potentially broken her toe.
33:28Did she have an accident?
33:30So she had, it was about two days ago,
33:32without on a walk and suddenly yelped and then brought the leg up
33:35and then she's been hopping on it ever since.
33:37OK.
33:38The only way to know is to take an X-ray.
33:41Right, so we're in the X-ray room.
33:42So she's had a sedation, we're in the X-ray room.
33:45You can see the foot is, it's this toe here.
33:50That when you compare it to the other side is a lot, lot bigger.
33:55So we've got all this swelling around here.
33:56Oh, poor lady.
33:58So the X-ray will then show you how you're going to treat whatever it is.
34:02Yeah, so the X-ray will tell us if the bone inside the toe has fractured or not.
34:07And then we can make a plan from that.
34:13So we're just going to try and splay her toes out a little bit.
34:16Do you want to just see if you can hold it like that and I'll see whether I can...
34:24I love this.
34:25This vet practice has got so much high-tech kit in it, which is brilliant.
34:32And highly qualified vets too.
34:35But a bit of sellotape never goes amiss.
34:38We're very good at wrapping Christmas presents.
34:44OK, X-rays.
34:46OK, this is good.
34:51We've got all this swelling sort of around here, which is more than we'd expect.
34:57So we'll get one more from the side and if that's clear, then I think it's just a broken nail.
35:02So let's hope.
35:04Ah, can't find the end of the sellotape.
35:10X-rays.
35:13OK, get that through.
35:16OK, so this is the toe that I'm particularly worried about.
35:22Yeah.
35:23The good news is it doesn't look fractured from that angle.
35:26But it doesn't explain why the toe is so swollen.
35:28So I'm now going to investigate that fractured nail a little bit more and see if we can find what's going on there.
35:35So let's bring her out here.
35:36OK, little one.
35:37Oh, little girl, what have you done to yourself?
35:46So she's only actually under sedation.
35:49She's not under full anaesthetic, which is why she's still a little bit sort of tiny bit aware of what's going on.
35:56But she's not fully awake.
36:01So this is the nail there and you can see we've got this fracture across here.
36:06Yes.
36:08Yeah.
36:09There you go.
36:11So she's not...
36:12There's a smell there as well.
36:13Is there? OK.
36:14So it is infected.
36:15So we've definitely got an infection.
36:16OK.
36:17Do you know what? I think we need to take the whole nail off.
36:22It's gone right down to the nail bed.
36:23Yes.
36:25Yeah.
36:26Right.
36:27So I'm going to give her a little bit of anaesthetic drug.
36:29Nice.
36:30So that she goes completely asleep.
36:32So that's the anaesthetic going in.
36:36As I leave the experts to get on with the delicate task at hand,
36:40James works to remove the broken and infected nail,
36:44while vet nurse Alice monitors the anaesthetic, keeping Izzy safe and asleep.
36:53With the procedure completed, James calls Izzy's owners with an update.
37:03Hello.
37:05Hi, hi, it's James from The Grove.
37:08So basically, just to fill you in,
37:10I'm confident and happy that there's no fracture or dislocation of any of the bones.
37:15Unfortunately, I haven't been able to save the nail as such,
37:18but a new nail will be able to grow back once we've got the infection under control.
37:21Okay.
37:22No worries at all.
37:23Yeah.
37:24Okay.
37:25Bye-bye.
37:29Oh, I thought you were here about my allergies.
37:31No, no, it's fine.
37:32It can be about you.
37:33Fern Britain Inside the Vets, brought to you by Petplan Insurance.
37:37Ah, stung by a bee.
37:40Don't judge me.
37:42It'll probably happen again.
37:43Fern Britain Inside the Vets, brought to you by Petplan Insurance.
37:46Izzy the Vizsla is back at the vets.
37:49Three days after her infected nail was removed, this checkup is the next stage in her treatment.
37:59Just let her say hello to her.
38:01Hello, darling.
38:03She's lovely though, isn't she?
38:05She's so sweet.
38:07How are you doing?
38:09She's a little bit on the nervous side, so we're going to just go at her speed.
38:13Okay.
38:14So she's been on anti-inflammatories and some antibiotics.
38:18She's still a little bit sore with it.
38:20As you can sort of see, she's holding it off the ground.
38:23So we're going to take the dressing off now and see, kind of just see what it's looking like
38:27and make a decision whether we need to redress it or whether it might actually be better to get some air to it
38:31and sort of let it dry out a little bit.
38:34Oh, I know. Well done.
38:36I've got a bit of nervous lip licking going on.
38:39Ah, that's a sign, isn't it?
38:40Yeah, yeah.
38:41So often lips, when dogs lick their lips, it can be a sign that they're just feeling a little bit anxious,
38:47you know, just a bit unsure about things.
38:49A bit of cotton wool that's just stuck to her nails.
38:52I mean, it's just...
38:53I know.
38:54Is that the one that was removed then?
38:55Yeah, you can see the...
38:56Yeah.
38:59Good. Good girl.
39:00There you go. Have a break.
39:01Have a break.
39:02Have a break.
39:03It's a bit of a weighing up between, do we leave it open to the air or do we protect it with another dressing?
39:08And actually, what I'm going to suggest is that we meet halfway and just use a human sock.
39:13So just a good sports sock or something like that.
39:15Pop that over, a little bit of tape at the top and then the owner can take it off, have a good look and replace that easily at home.
39:22Nice.
39:23And that's quite a nice way of just offering a little bit of protection.
39:26Any problems, come back to you.
39:27Absolutely.
39:28We'll be here.
39:35Next up is Badger, a three and a half year old moggy in for a routine vaccine booster.
39:41As a cat mum and all round cat fan, for this appointment I have nominated myself, cat wrangler in chief.
39:48Hello. Come up and have a look around.
39:51That's all right.
39:52Hey.
39:53Hello.
39:54Very handsome.
39:55Missed the confidence.
39:57Spread that towel out a little bit because this has got some nice special, calming scent on it.
40:02Yeah, that's good, isn't it?
40:03Before injecting Badger, James undertakes standard general checks, as it's important your pet is in good health when they receive a vaccination.
40:15What's his history?
40:16So, probably about six or seven months ago, unfortunately, he got hit by a car.
40:19Oh.
40:20He had a fracture just at the end of his back leg over his hip.
40:23Thankfully, he's made a full recovery, but it has been quite a process.
40:28Poor old boy.
40:29Has it made him a bit skittish, though, with the vet?
40:32He does.
40:33You're being very quiet.
40:34I am.
40:35I'm talking very quiet because he does have a limited tolerance of how much we can sort of do with him, which partly will be because he's been in and out of the vets quite a bit.
40:47Yeah.
40:48Coming to see a vet.
40:49It's not his ideal.
40:50That's not his ideal day.
40:51We're going to go nice and gentle, so.
40:55Badger is having four important vaccine boosters in one injection.
40:59The TriCat vaccination provides protection against the viral causes of feline flu and enteritis, while the FELV vaccination component protects against the feline leukaemia virus.
41:15Can I do anything to help?
41:16If you're happy to.
41:17Of course.
41:18If you'll just maybe stroke over his head for us and just distract that front end.
41:23Now, this I feel well qualified for.
41:26Just tickle your ears.
41:28Oh.
41:29Here's a good look.
41:30Here's a good look.
41:31Done.
41:32Done.
41:33Done.
41:34Done.
41:35Well done, boy.
41:36There.
41:37So, I wonder if you'd be happy to just, would you be able to just, how old is the front like that and I'll just have a feel of his tummy?
41:44That's fine.
41:45So, it's his hip, and back end it was quite sore.
41:49That's a good boy.
41:51this little slow i know this is him saying i don't want to swear but i don't know yes
42:00i know i know lovely right who can relax last job is i'll get a weight
42:05and then he can chill out okay let's pop him onto there good boy here we go nice and relaxed
42:15nice and relaxed there we go there's a good hand there 5.2 lovely whoop he's gone
42:24challenge is can we get him back in his basket
42:31now then i'll just let him have a little sniff around
42:36oh this looks exciting doesn't it hey look here we go if i put a little smear of
42:55liver paste in there well oh yeah he's not daft
43:06yeah i'm angry and distressed but i just still want that liver stuff yeah that's the ticket
43:15that is the ticket finished off a successful appointment all round badges in his basket
43:22and i think i may have passed my probation do you want to stay forever i just you're just amazing
43:27i just do the cats that's all i want to do now i love the doggies as well well done yeah that was
43:33good that was good that's how we like a consult to go when they're a bit spiky if you try and put
43:37your pace onto him he will lose his mind bring in some nice pheromone sprays bring in some treats
43:43bring in some kind gentle handling and you know we've got the job done and he's happy and yes he
43:49wouldn't be eating his liver paste if he wasn't happy exactly no absolutely not what a good boy
43:58for the final appointment of the day a familiar face is making a triumphant return
44:04after her emergency admit last week lotter's bouncing back through the door for a check-up
44:10there you go there you go ah hello lotter we've been expecting you hello elizabeth come and have a
44:17seat hi hello what are you doing come on come on come on come sit down do you want to come up here
44:22yes yes good girl now lotter look at me what was going on last week hmm an absolute kerfuffle
44:33and somehow you managed to survive but it's a very naughty thing to do no look at me look at me
44:39lotter lotter this was horrendous last week what happened well it was in fact a birthday celebration
44:45for my daughter they were also focused on birthday cake very rainy last sunday and um we have a wood
44:52burner we have wood in the corner of the room and i knew that she had a tendency to pick chip at the
44:58wood but unfortunately taking her eye off the ball a little bit she chipped and chipped and chipped
45:03although we keep kept pulling her away and the next morning she was definitely quite poorly
45:09and couldn't go to the toilet um rather reluctant to get out of bed we thought this is not not like
45:16lotter at all so you came to the vet thinking what what has she done well um initially thought she was
45:23fairly sort of constipated and impacted here and um he said leave her with us which is what we did
45:30quite worrying because she looked so sort of subdued and yes must have been very upsetting yes it was horrid
45:37actually yes so yeah we left it with andy and then fortunately he was able to give her an enema
45:43i think that was rather a grisly outcome for the nursing staff but are you apologetic now madam
45:50would you like to say i'm very sorry mum and no more wood chips for breakfast lunch or tea no so you're
45:56just here for a check-up after last week yeah check-up yeah good she's absolutely fine but we're ready to go
46:02again yeah that was something new we don't want to see you again thank you hello pushkins oh dear me you are a
46:18little grumpy
46:28let's go
46:33good girl next time oh no i'm in love with her
46:42a boston terrier undergoes surgery to treat an ulcer
46:46makes me feel a bit wobbly yeah it's quite intense isn't it when you see it
46:51and i explore the benefits of complementary therapies for pets
46:56how much longer do you think you might be doing the hydrotherapy i think while she's still enjoying it
47:01and while we're still seeing improvements then we'll stick with it it's just like a big bath for her
47:15okay be brave be brave
47:40fern britain inside the vet brought to you by petplan
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