Healthcare organizations today are facing mounting pressure to enhance revenue integrity while navigating evolving patient care models and complex payer dynamics. In this interview, Tom Spalla explores how emerging technologies, operational innovation, and strategic outsourcing are changing the way providers approach revenue cycle management (RCM). Whether you're concerned with rising denial rates or exploring automation opportunities, this discussion offers practical perspectives and forward-looking strategies to elevate your RCM performance.
Key discussion points include:
Emerging technologies in RCM: How automation, AI, and data analytics are streamlining operations and improving accuracy.
Adapting to ambulatory and value-based care models: The shift away from inpatient care and its impact on revenue strategies.
Tackling persistent RCM challenges: Addressing denial rates, underpayments, and workforce shortages.
Leveraging outsourcing and technology-enabled services: Innovative approaches to reduce costs and improve outcomes.
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