The Power of Introductions and Vulnerability in Sales

Richard Blank

The Figuring Shxt Out podcast hosted by Bunee Flacs & King Arthur. The King of Communication Ft Richard Blank | Ep. 105  The Figuring Shxt Out podcast by Buneeflacs and Swangkkking is Two business and positivity minded individuals trying to just Figure Shxt Out!  We cover topics ranging from wellness, wealth, health, business and being an entreprenuer!  This week we speak with Costa Ricas own Richard Blank! Richard is a communications expert and has trained well over 500 call center employees in Costa Rica and beyond. Learn from this magnificent communicator and oral strategist!  Come with us and Let's Figure Some ShXt Out!   Feel free to check out each new Episode where we feature a business owner, or someone who is inspiring the masses in their own positive way here every Saturday at 6pm EST!  https://youtu.be/tGM1NDkESWc https://youtu.be/ehl8OiSLC8c https://youtu.be/gRGDKkrH7ng https://youtu.be/KX1yAx8MlWU  Richard Blank hired bassist Garry Gary Beers of INXS.  https://www.youtube.com/watch?v=ieGjN5H4xPQ  The Figuring Shxt Out podcast, Bunee Flacs, King Arthur, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending   Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.   Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.  Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

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00:00And any sort of communication has it. It could be 20 years or it could be one minute, but there's always an introduction, body and conclusion. Your body and conclusion don't even exist if you don't land an intro. If you don't get an anchor or an arm on that rock, you're done. It's just over.

00:14And so what I'd like to do on my phone calls or what you can do is wear a big ass name tag, King Arthur. So they can't miss it. So they're like, King Arthur. Yes. What's your name? My name is Richard. Hey, Richard. King Arthur. Dude, what a great intro. And then look at me and go, that's a really nice jacket. Thanks, man. I like your glasses. Great. That's 30 seconds. And then say, do you want to buy something? No, but I'll see you later.

00:42But I tell you what, what a beautiful King Arthur Richard compliments twice moved on. What a jump. What a death. He didn't cry or beg in the corner. You went in there berserker style. You stripped down butt naked, took some mushrooms and ran in the snow. I mean, you were ready for it. And so I think when you when you make yourself super vulnerable, you will become more powerful than you could possibly imagine.

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