Help is at hand to stay connected this winter

Four of the top utility companies in Northern Ireland are working together to keep you connected this winter. Openreach, NI Water, NIE Networks and Phoenix Energy are reminding the public of the different ways we can prepare our homes and businesses for the coming months.
Garret Kavanagh, Director at Openreach in Northern Ireland said: “As utility providers, we recognise how essential our services are for supporting our customers in their daily lives and work. During the winter months, we have all witnessed the impacts a mix of colder weather, flooding and severe winds can have on our local communities.

“The aim of this campaign is to give advice to customers on how to prepare for potential interruptions to water, broadband, gas or electricity.

"It also highlights the ways customers can contact us if they do experience a disruption to supply. While we cannot prevent adverse weather conditions, we can do our best to prepare for them. Some steps we recommend include, keeping a torch and batteries to hand, knowing where your water stop valve is and getting your boiler serviced annually.