Health and Care Experience survey: Are patients in Scotland happy with their GP practice?

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The latest Health and Care Experience survey for 2023/24 asked people across the country about what they think about their local GP practice.   More than 107,000 people registered at GP practices in Scotland responded to the 2023/24 survey, giving an overall response rate of 20%. Of those who responded, 69% said they had an overall positive experience provided by their GP practice, up 2% on the 2021/22 survey.

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00:00Hi, I'm health reporter Sarah McCann. The results of the latest Health and Care Experience

00:05Survey have revealed what people in Scotland think about their GP practices. It revealed

00:11that the majority of patients across Scotland are happy with their GP surgeries, with 69%

00:18stating that they had an overall positive experience, up 2% from the 2021-2022 survey.

00:26The questionnaires were sent out in October and November 2023, with more than 107,000

00:32people in Scotland registered at GP practices responding, giving an overall response rate

00:38of 20%. You can find out more about the survey results and how your GP fared at gov.scot.

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