00:00When Harriet Spring lost a $1.6 million inheritance to scammers, she had low expectations of financial
00:09compensation
00:10There has been very little support and certainly almost the opposite from banks
00:16or criminal consequences
00:18As we're constantly told it's very difficult to get money back once it's gone overseas
00:23and we're constantly discouraged from even chasing that
00:26But over the past week, progress on both fronts
00:30With the federal government opening consultation on draft laws for a scams prevention framework
00:36And seven people allegedly involved in moving Mrs. Spring's money offshore arrested in
00:41Victoria
00:42I think it's good I guess and I don't think I'll get any of the money back
00:45Police allege the group was hired by an international syndicate to open and manage fraudulent bank
00:51accounts and transferred more than $14 million overseas between August 2022 and February
00:57this year
00:58The alleged money mules have been charged with offences including knowingly and negligently
01:03dealing with the proceeds of crime
01:05It's fantastic to see Victoria Police taking action but unfortunately at this point the
01:12money has gone and so we really need to be preventing scams in the first place
01:17ACT Senator David Pocock joined scam victims at Parliament House today to criticise the
01:22government's proposed Code of Conduct system
01:25Which would place new obligations on banks, telecommunications providers and tech giants
01:30to prevent, detect and disrupt scams
01:34The government's proposing to prevent and punish with fines, not to protect
01:39That comes down to a reimbursement model as we've seen in the UK where the banks are on
01:44the hook and that means that they are investing in solutions
01:48In the meantime Mrs Spring is pursuing other options
01:52I'm beginning to talk to lawyers now to go to take up civil action
01:56Consultation on the draft laws is open until October the 4th
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