00:00It's actually very difficult, if not impossible, to completely disable a mobile phone because we have such a thriving second-hand market.
00:10And so if we go and completely kill a phone once it's been stolen, it then can't be used for other genuine purposes,
00:19such as, say, giving your phone once you've used it for its lifespan to your child or to sell it on to someone else.
00:27And so although it sounds good in theory, this, let's call it a backdoor, enables criminals to also use the same door to access the criminal underworld.
00:38So it's really good straight away to have a code that no one else knows about.
00:43And you don't go and type in the code to that phone in a crowded place, because that's where so many of these criminals will operate,
00:50hoping that you might type in the code to open the phone or use it for Apple or Google Pay.
00:55But also making sure you do take advantage of the biometrics, such as the fingerprint or the Face ID access,
01:02and not just to open the phone for other apps as well inside.
01:06You might be used to using, say, Face ID to open a banking app, but you can also open up your messages and email as well behind that extra layer.
01:15But also making sure that you have your phone backed up to the cloud.
01:19It's only a few pounds a month to make sure it is backed up.
01:22But then taking advantage of these detection locks.
01:25So Android has one called theft detection lock and then Apple has one called stolen device protection.
01:32And it's really useful to make sure that if your phone is stolen,
01:36things like the codes and adding another fingerprint or face cannot be done unless you are at home or your work,
01:44which are called these frequent locations. And therefore, if your phone is stolen out in a festival or in a bar,
01:51then those criminals can't do that in that first golden hour of opportunity.
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