00:00I don't know what conversations Oasis had about ticket pricing, but I do know that it's
00:05deeply depressing to have had this incredible moment where so many people, especially at
00:09my age, were incredibly excited that this event of a lifetime that they thought may
00:14never happen was happening, only to find that they had to queue for hours in a queue and
00:20for many of them to find that when they got to the front of that queue they couldn't actually
00:23afford the tickets that were on offer. We think as a government that there's an overhaul
00:28needed of the regulations around ticketing. We've already announced that this autumn we'll
00:34be consulting on secondary ticketing and how to deal with ticket touts and as part of that
00:40we'll look at dynamic pricing and in particular transparency around it. One of the features
00:46of this particular case was that many of those Oasis fans had no idea when they entered the
00:51system that a dynamic pricing model was in use. They thought that they were going to
00:56pay one price for a ticket only to get to the front of the queue and find that they
01:00were paying hundreds of pounds more that many of them couldn't afford. Now we think there's
01:05clearly a problem there and so we'll be consulting over the autumn about the changes that are
01:10needed to enable fans to have access to, whether it's gigs or live events, at a fair price and
01:16in a fair way.
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